Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the water filtration system for delivering clean, great-tasting water with dramatic taste improvements and near-zero TDS readings. Many highlight the convenient dispenser design, particularly the 30-cup and 23-cup models that fit easily in refrigerators and simplify daily use. Most customers report long-term loyalty and no longer need bottled water. However, some experience premature filter failure within weeks, with filters developing sour or bitter tastes despite replacement. A few report sealing issues or incomplete filtration. Despite these drawbacks, most customers consider the system worthwhile for superior water quality.
Customer review summary generated by AI, including incentivized reviews.Fair quality overall.
Would Not RecommendPitcher spouts do not last long. Poorly designed and poor quality. I’ve had to replace two pitchers in 5 years because of spout failures. Also have to add that you need to take the filters out fairly frequently and shake them down or the water won’t filter through. They need to up the spout design to make it more durable. If I don’t get more than two years out of the next one I won’t be reordering.
From zerowater.com
Love the water hate the dispensers.
Would Not RecommendIm on my second 22cup dispenser. Made of thin cheap plastic...which i thought we were all trying to get away from....anyway 1st one made it 2 mos ..sec9nd one broke this morn and leaked water all over my wood floors ..warping them!!!
From zerowater.com
We are sorry to hear of your dissatisfaction. Please call our Customer Service Team at 800-503-2939. We will be happy to assist.
Thank you for contacting ZeroWater. Please call our Customer Service Team at 800-503-2939 or email customerservice@zerowater.com, we will be happy to ...
pitcher is not well made
Would Not RecommendWhile I like the quality of the water, the pitcher itself is not made well. Yesterday the second pitcher got cracked when I was washing it. It slipped from my hands to the sink and huge cracks appeared all over. I guess its plastic is not a good quality.
From zerowater.com
Apologies for the issue with your dispenser. Please call our Customer Service Team at 800-503-2939. We will be happy to assist.
Poor
Would Not RecommendReceived this as a gift. On setup it took an hour just to get the filter to run water through it. Then the tank leaked all over my fridge. Requested a replacement which also leaked
From zerowater.com
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in mor...
I like it!
I highly hesitated in buying this filtering system as the bad reviews were pretty consistent in the topic they disliked. I like it a lot! It tastes good, and although I had a problem with the slow filtering at first, I took it apart and re-screwed the filter back in to the top. No issues since! I use this for when I'm dogsitting and the house doesn't have good tasting/filtered water. I would definitely find it pricey if I used it for everyday use, all the time. But water is super important and y...
From zerowater.com
Out performed my Easter Dinner!
I have been enjoying my 30 cup zero water dispenser thoroughly. The water taste quality is superb. It was my turn to host a holiday, so for Easter I cooked and serve beverages but everyone focus and curiosity was on my water dispenser. Turns out I wasted money on soda drinks because everyone insisted on drinking zerowater. My water was a bigger hit than my Easter spread. Thank you Zerowater for being so great and even a better idea for birthday and Christmas gifts this year.
From zerowater.com
Thank you for sharing such an amazing story of your family holiday, we appreciate you r business and we have ordered a couple of complimentary filters...
Good dispenser
Would Not RecommendThe only think I don’t like about this particular dispenser is the spigot. The water comes out super slow and it’s a push button that’s hard to push. It finally ended up breaking after a year or so. I have an updated version now.
From zerowater.com
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in mor...
Amazing!
Would RecommendWe've tried every mainstream system on the market but we've always given up because the filters don't last long which gets expensive. We bought our zero water 6 months ago and have yet to need to change the filter, it still reads 0.0. Highly recommend!
From zerowater.com
Love my Pitcher
Would RecommendI have been using the same zero water pitcher for over 8 years. I have never had the spigot break nor have I had any problems with any of the filters I've used. My filters last awhile since my city water registers 058 on my TDS pen before filtering. I can definitely tell a difference in the taste between my tap and filtered water. Those having problems should test their tap water first. If the number is really high, the filter won't last long but you're getting cleaner water which is the poin...
From zerowater.com
It's compact & easy to use
Would RecommendI have used this water filter for maybe a decade or more? Whenever it hit the market, I bought one. I have recommended it to a few friends and at least 2 use one.
From zerowater.com
Very unhappy.
Would Not RecommendI bought this on a military base and the TDS meter didn’t work at all since opening. I changed the batteries for it and it still doesn’t work so we can’t tell the quality of the water. Shortly after using it the water tasted lemony and apparently that means it’s time to change the filter… we had only been using it for a week! HOW does it need a new filter?!?! Now the water tastes like dirt and when tested with PH drops it’s incredibly acidic compared to the Pūr filter water on the tap tha...
From zerowater.com
Thank you for contacting ZeroWater. Please call our Customer Service Team at 800-503-2939 or email customerservice@zerowater.com, we will be happy to ...
Perfect!
Would RecommendLove this water filter! Such a relief knowing my water doesn’t have solids in it. The large size is definitely the way to go… I’m a big water drinker, but also use the filter for boiling pots of water for pasta. I need to fill the reservoir at least once per day, but I keep it right next to the sink to make my life easier. The filtering speed is a bit slow, so you have to wait a bit to get a full tank. Definitely a small inconvenience relative to the peace of mind from knowing you are not ingest...
From zerowater.com
Don't waste money on plastic bottles of water!
Would RecommendI have had my 30 Cup Ready-Pour™ 5-Stage Water Filter Dispenser for over a year. My tap water measures 300+ tds and tastes awful. I don't want to waste money on plastic bottles of water, so I gave this a try. Now, every guest gets to see (and taste) my 0 tds water. This purchase was a gift for my son, and he loves it too! Thank you for a great product that truly makes a difference in the quality of our drinking water.
From zerowater.com
Good product but unsustainable ongoing costs
Worked very well initially but the filter ran out after only a few weeks. At the current price for replacement filters, this is not financially sustainable for me.
From zerowater.com
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. There is very little we...
Nice until it’s not
Would RecommendI’ve had my filter for 2+ years now and have had no complaints. I change my filter every other month and buy in bulk to alleviate the high costs for filters. I can tell a huge difference when my filter needs changing - the water taste is immaculate! The downside is that the warranty is only 90 days and I’m 2+ years in and one of the washers on the inside that holds the water has given out and water just leaks out. Disappointing that something as simple as that isn’t covered in the warranty. If y...
From zerowater.com
We are happy to replace your unit for you at no charge, just contact customer service directly at either customerservice@zerowater.com or 1-800-503-29...
Safe, clean water
Would RecommendI’ve been using my Zero Water pitcher for over 3 years now, I recommend it to so many people. I test mine often and it’s amazingly clean!! I’ll forever be a customer. I do need a new filter but the cost is just too much right now. Can y’all create a less expensive one, please?
From zerowater.com
Water dispenser broken
It dispenses water at a slow trickle and comes to a full stop every few seconds. Really frustrating. Yes, the pitcher is full. I just want water.
From zerowater.com
Thank you for contacting ZeroWater. Sorry to hear of the issue with your dispenser. An order has been placed for a replacement. Allow 5-7 business day...
Major letdown
Would Not RecommendBrand new filter installed and after 1 fill up through the filter it stopped working. Now the water just sits in the upper tank and doesn't filter through. If it would work constantly I'd like it. I even tried swapping out a new filter and the same thing happens. Wasted my money and now I still have to buy bottled water. Major letdown
From zerowater.com
Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down...

We are sorry to hear of your dissatisfaction. Please call our Customer Service Team at 800-503-2939. We will be happy to assist.