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18.2-cu ft Top-Freezer Refrigerator (Black) ENERGY STAR

Ratings & Reviews for Whirlpool 18.2-cu ft Top-Freezer Refrigerator (Black) ENERGY STAR

4.0
112
Review
 4 out of 5
112 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator keeps food at the proper temperature and has adequate storage space. However, some users experienced issues with the temperature controls, ice maker, and freezer, including the lack of a light. The quality of the shelves and drawers, as well as the overall durability, were also concerns for some customers. While a basic, functional appliance, the refrigerator may not meet the needs of larger households.

Customer review summary generated by AI, including incentivized reviews.
112 Customer Reviews

Good refrigerator

Would Recommend

[This review was collected as part of a promotion.] So far so good. The refrigerator does what we need it to do for our needs.

October 15, 2025

From whirlpool.com

Basic fridge

[This review was collected as part of a promotion.] Nice fridge, simple, functional, set up well. Quiet running, keeps things cold. Easy to keep clean.

September 27, 2025

From whirlpool.com

[This review was collected as part of a promotion.] no light in freezer have to turn unit all the way up to keep frozen and cold

April 22, 2025

From whirlpool.com

Not a bad buy

[This review was collected as part of a promotion.] The freezer works great. The bottom half has plenty of room however the controls for the temperature dont seem to work well. The water in the refrigerator never seems to get cold.

February 22, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] Bought this a month ago and like it very much. Will consider buying same one again.

February 12, 2025

From whirlpool.com

Not happy!

Would Not Recommend

[This review was collected as part of a promotion.] Nothing but issues trying to get my fridge fixed. Going on 4 weeks without a fridge. Fridge was only 6months old, will never buy another whirlpool appliance.

January 18, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareJanuary 23, 2025

It works great and it’s perfect for our gatage

[This review was collected as part of a promotion.] I bought this refrigerator 1 month ago and we love it.

December 10, 2024

From whirlpool.com

fridge

Would Recommend

[This review was collected as part of a promotion.] I this refrigerator since my old 23yr old one stopped get cold in the lower section. I hope this one last long. But I wonder. I can see now a days companies try save money by making with cheaper quality materials. The rack selves have wider spacing between metal rods so narrow items can fall over.....like boxes of cereal fall over. And it did not come with the ice maker, not even ice trays or box put ice in. That is cheap of maker The s...

December 6, 2024

From whirlpool.com

New one with energy save

Would Recommend

[This review was collected as part of a promotion.] I bought this refrigerator after 14 years. We have the same since 14 years. The hold one we must change the gasket, and we decided to change for a new one

November 29, 2024

From whirlpool.com

Great product

Would Recommend

[This review was collected as part of a promotion.] Runs goo, keeps everything cold on the recommended setting and I really like the bac.

November 21, 2024

From whirlpool.com

Cools and freezes great

Would Not Recommend

[This review was collected as part of a promotion.] Came with home purchase and is a little noisy, and the wire racks/shelves are horrible water bottles fall over and just not good for smaller products.

November 16, 2024

From whirlpool.com

[This review was collected as part of a promotion.] shelves cannot be moved. there is no light inside the freezer.

October 28, 2024

From whirlpool.com

Whirlpool fridge

[This review was collected as part of a promotion.] Bought on OCT. 4. Refrigerator section only in the low 50's. Called Brandsmart service and they came on yesterday, Oct. 25. Need a new compressor that he will order. I assume it's made in America, but who knows. Not a stunning review. Sorry I bought it now and it's brand new and right away needs a new part to keep contents cold.

October 26, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareOctober 29, 2024

Dangerous.

Would Not Recommend

It is a good fridge, but you will get scars (at least from the stainless steel one). The edges of the doors are razor sharp. No protective "bands" or anything.

October 4, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou...

Consumer CareOctober 7, 2024

Lovin it

[This review was collected as part of a promotion.] I bought this a couple weeks ago. It has a large interior easy to see everything inside. Drawers are easy to slide out and back in. I'm very pleased with this refrigerator.

September 23, 2024

From whirlpool.com

Basic, Efficient Refrigerator

Would Recommend

We have had this refrigerator for 2.5 years. It runs great and we have had no issues with it. For an 18 cu. ft. fridge we can fit quite a bit of food in it. It's basic, but efficient. Also runs pretty quietly. Would recommend.

September 18, 2024

From whirlpool.com

Just the right size.

[This review was collected as part of a promotion.] I bought this a little over a month ago and am happy with it.

September 13, 2024

From whirlpool.com

[This review was collected as part of a promotion.]

September 10, 2024

From whirlpool.com

Very Nice Refrigerator

Would Recommend

[This review was collected as part of a promotion.] The refrigerator had to fit in the space we have, as a cabinet is built around it. It fit perfectly and though it seemingly is the same size as my old one, it has more room inside. It is very quiet when it runs. I like the clear view of the crisper drawers and the bright light inside. It was easy to move the shelves to make the space the way I wanted it.

August 24, 2024

From whirlpool.com

Defrost Feature Fail

Would Not Recommend

The defroster stopped working just out of warranty. So if you like defrosting the freezer every other month, go ahead and buy this.

August 12, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou...

Consumer CareAugust 13, 2024