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Load and Go 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for Whirlpool Load and Go 4-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

4.5
1367
Review
 4.5 out of 5
1367 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This front-load washer offers excellent cleaning performance with its large capacity, efficient water and energy usage, and gentle yet effective cleaning. Key features include an automatic detergent dispenser, a variety of wash cycles and customization options, and a "FanFresh" function to prevent musty odors. While some customers reported minor issues with the soap dispenser and control panel sensitivity, as well as louder-than-expected noise levels, the majority are very satisfied with the product's overall quality and performance.

Customer review summary generated by AI, including incentivized reviews.
1367 Customer Reviews

Great

[This review was collected as part of a promotion.] Perfect. Ksk

December 15, 2023

From whirlpool.com

Nice features

Would Recommend

[This review was collected as part of a promotion.] I like this washer. Just had a couple problems since owning. The 1st problem was the door wouldn’t open after wash and I had to look on YouTube to take off top cover and manually unlock latch and tighten. The other issue we’re low water error codes.

July 22, 2023

From whirlpool.com

BEWARE: Washes but Mold Inevitable

Would Not Recommend

Bought brand new and just as others mention mold is bad issue, inevitable.

July 25, 2021

From whirlpool.com

Response from Social Care

Hey SpentMoneyOnMoldWashet, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easi...

Social CareJuly 27, 2021

Convenient and washes clothes well!

Would Recommend

[This review was collected as part of a promotion.] I am so happy with this unit. It gets every stain my family has out abs washes the clothes throughly. It is also quiet when washing, allowing me to work or sleep while the clothes are washing. It has multi functions. I can’t live without this unit!! Totally recommend it will change your washing experience!

July 7, 2021

From whirlpool.com

Wash & Mold

Would Not Recommend

BLACK MOLD COLLECTS IN DISPENSE! DO NOT BUY THIS MACHINE! Very disappointing this machine is big and works well but it has an on going problem of growing mold.

July 3, 2021
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Total Waste of Money

Would Not Recommend

Purchased in 2018 and giving up on it after 2 frustrating years. My clothes started stinking less than a year after use. I am not one to leave my clothes in the washer after it is done either. I tried cleaning it, bleaching it, refconfiguring the drainline, all of the tips and trick and finally gave up. the last straw was the other night after it signaled that it was done, I went to move my clothes to the dryer and they were still dirty. Some were wet, some were dry and it all stunk. I am actual...

April 2, 2021
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Good washer with a moldy drawer

All in all, I do think this is a good washer that I have been satisfied with. It just has a serious design flaw with the detergent drawer. I would notice mold growing on the drawer and would bleach it occasionally. However, it would always come back. I finally peeked inside the drawer housing...after 2 years... and found it covered in mold. The only way I could remove it was aggressively spraying it with diluted bleach with a direct stream spray pattern, sort of power washing it off. N...

January 5, 2021

From whirlpool.com

Mold EVERYWHERE

Would Not Recommend

Mold is the dispenser, mold in the seal. This is the worst washer I have ever had. I have an older front loading Whirpool and not a speck of black. This grosses me out every time I open the door.

November 6, 2020

From whirlpool.com

Response from social care team

Hey Louise, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Faceb...

social care teamNovember 9, 2020

Issues within first 6 mos

Would Not Recommend

I had issues with this unit within the first 6 mos of ownership with the electronics. Although service was prompt and resolved, was disappointed as the previous unit by Frigidaire lasted 15 years with no issues...It is true that things don't last as long as they used to, even when they cost far less...

August 21, 2020
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Several issues

Would Not Recommend

I bought both washer and dryer. There is an inherent flaw with the design. The area where the detergent, bleach and softener go is moldy and it keeps coming back. I looked inside and it was disgusting. So much mold. Now the detergent holder is taking on water. I can’t figure out why. Additionally, somehow it appears as though fabric softener made its way between the panels of the door. Not sure I would recommend this project. It is just three years old.

April 12, 2020

From whirlpool.com

Response from social care

Hey Mrs Donuts, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, vi...

social care April 13, 2020

Change Detergents To Prevent Mold

Would Recommend

Have loved our Washer! Had mold challenges also but changed froom Tide to Meyers Laundry Detergent - clothes are super clean and smell great!!

March 18, 2020

From whirlpool.com

Horrible. Extreme mold, impossible to get rid of

Would Not Recommend

I purchased this washing machine 3 years ago, and it has been horrible. I follow all of the cleaning instructions but it is filled with black mold. I am about to have a baby and simply do not want to wash her clothes in this washer because of the extreme mold problem. I regularly buy Afresh, wipe down the gasket and dispenser, leave the door open, etc. This product is absolutely terrible.

February 5, 2020

From whirlpool.com

Response from Social Care

Hey lizlm, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Fac...

Social CareFebruary 6, 2020

Mold found in dispenser & not a good cleaner

Would Not Recommend

I am a loyal Whirlpool customer as I have always purchased their products and found them to be well worth the money. I have a Load & Go washer which I have found to not measure up to the other products I have purchased through the yrs. I clean my washer once a month and still find that there is mold in my dispenser once I remove it and my clothes just are not getting as clean even when I wash with an extra rinse. I saw where another customer was having issues with the mold and I have tried wh...

February 1, 2020

From whirlpool.com

Response from Social Care

In addition to following the cleaning instructions in your use and care guide, Whirlpool recommends the following: •Always promptly remove wet items f...

Social Care February 3, 2020

Multiple problems

Would Not Recommend

The first two problems I noticed were the load and go dispenser gets diluted with water, so it never indicates the soap dispenser needs to be refilled. I had to go back to using detergent pods and they don't always dissolve properly in this front load washer. The second issue is that the soap dispenser area gets very moldy, so i have to take it out and leave the door open and washer frequently with affresh cycle to try to prevent mold. The most recent problem I noticed is when I use the affresh ...

January 26, 2020

From whirlpool.com

Response from Social Care

Hey DH04, we value your time and would like to look into the concerns with your Whirlpool® Washer. Please reach out to us directly at 1-800-253-1301, ...

Social CareJanuary 27, 2020

Good for a home with no pets

Would Not Recommend

I have owned this washer now for about 3 years. It has washed my clothes effectively and the spin fresh cycle is nice. But when it comes to needing to clean the filter... Which you have to do often with pets in the house. It takes over an hour to disconnect the washer, remove the back panel, get on my hands and knees, reach under the washer to twist the filter sideways. clean the filter and put the whole thing back together. The one good thing is that we sweep the lint and trash th...

January 23, 2020

From whirlpool.com

Response from social care

HI E01-F09, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Faceb...

social careJanuary 23, 2020

Broke in 3 years

Would Not Recommend

Washing machine broke after 3 years - E01/F01 - repair company stated repair is as costly as replacement. :-( Worked great for 3 years but for the price was hoping to get more use out of it.

January 21, 2020

From whirlpool.com

Runs great when there are no issues with it.

Would Not Recommend

[This review was collected as part of a promotion.] I bought it over 1 month ago and within the first week I had an error code. It does run great whenever its working properly.

January 6, 2020

From whirlpool.com

Response from Social Care

Hey Josech8, we value your time and would like to look into the concerns with your Whirlpool® Washer. Please reach out to us directly at 1-800-253-130...

Social CareJanuary 6, 2020

Thick Black Mold

Would Not Recommend

After reading the reviews, I checked out my own washer expecting it to be fine and instead finding it full of mold. I have children with serious chronic health conditions and can only imagine how the mold has been contributing to their poor health.

January 4, 2020

From whirlpool.com

Response from Digital Care

Hey Cares, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebo...

Digital CareJanuary 7, 2020

Very very disappointing

Would Not Recommend

I’ve purchased Whirlpool products forever due to excellence of durability and ease of use. Unfortunately the latest Washer I purchased a year ago with the LOAD & GO feature STINKS!!!!! No matter how many ways my wife and myself have tried to get the dispenser to allow the correct amount of soap we’ve failed. It either puts too much or too little which incurs us to wash clothes multiple times, very annoying, frustrating and expensive!!!! DO NOT BUY THIS WASHER!!!!!!!!

January 4, 2020

From whirlpool.com

Response from Digital Care

Hey JohnNJ, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Faceb...

Digital CareJanuary 6, 2020

Lots of features for our laundry needs

Would Recommend

(This review was collected as part of a promotion.) Only had a short time. Works very well with lots of features .love the hi spin cycle

December 25, 2019

From whirlpool.com