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Duet 7.4-cu ft Stackable Steam Cycle Electric Dryer (White)

Ratings & Reviews for Whirlpool Duet 7.4-cu ft Stackable Steam Cycle Electric Dryer (White)

4.7
515
Review
 4.7 out of 5
515 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This appliance dries clothes quickly and efficiently, often in half the time of traditional dryers. Customers report their clothes come out dry, soft, and wrinkle-free. It has a wide range of useful cycles and settings, including a convenient steam feature. The dryer is very energy-efficient, using about a third the energy of a regular dryer, resulting in significant cost savings. While a few customers reported minor issues with the lint filter and moisture sensor, the vast majority are highly satisfied with the dryer's performance and reliability.

Customer review summary generated by AI, including incentivized reviews.
515 Customer Reviews

Wonderful whirlpool

Would Recommend

[This review was collected as part of a promotion.] It just works!! It has enough controls to get the clothes to just the perfect dryness. Then it tells you they are ready for folding. We’re impressed.

February 26, 2023

From whirlpool.com

Works Great, Slow Dry Time

Would Recommend

I have used this dryer for 7 years in a restaurant to dry towels, since we had no way to vent the dryer. I don't really care how long it takes, about 3 hours for a large load, so it is great to have the electric savings. I would say we work this machine very hard on a daily basis and have not had a problem, until now. It is squeaking. Probably needs new rollers. I think a seven year workout with minor issues is very fair for a dryer. Overall, very pleased.

February 19, 2023

From whirlpool.com

Awesome energy saver, biggest time waster

Would Not Recommend

I would give 5 stars for the innovation and energy savings, but I would give it 1 star for the time that is needed to clean the lint from the system due to poor design. That's why I averaged it to 3 stars. Explanations: + Very low energy consumption thanks to the heat pump, and since it does not push any air outside, the cool indoor air does not leave the house in summer, the warm indoor air does not leave the house in winter, plus using this dryer reduces the demand on my baseboard heaters ...

December 6, 2018

From whirlpool.com

Care points

Would Recommend

I've owned one of these units since 2015. I love the dryer overall--like that it's gentle on my clothes and that it saves on energy costs. I don't mind the somewhat longer drying times and the extra filter to clean out. However, over the last year, the unit started taking longer drying times and getting the clothes less dry. The first thing to check is a little fan vent on the back of the unit--vacuuming it off can solve this problem. However, my problem was lint accumulated in the cabinet itsel...

November 25, 2018

From whirlpool.com

Creates Humidity Problem / Lint Trap Design Flaw

Would Not Recommend

I loved the idea of this dryer, but frankly, I am now regretting purchasing it. The efficiency was a major plus, but in the summer, with high humidity levels, this dryer leaves our work out clothes smelling musty. It also now looks like the higher humidity problems created a mold situation in our laundry room. In addition, the cleanout trap (bottom right front panel see photo) has a design flaw in my opinion. While we routinely pull out the unit as directed to remove lint, and clean off the back...

November 7, 2018

From whirlpool.com

Response from social care

Dear jsflewel, Thank you for taking the time to write regarding your Dryer as well as your experience with our Customer Service. Feedback from our cu...

social careNovember 9, 2018

Dryer -takes too long

Would Not Recommend

I have had this dryer for 2 years. We built a passive house, no vents. But now after struggling for 2 years I am venting an electric dryer ! The reality is it takes 3 hours for normal loads. Towels ? 3+ hours, Jeans and Cotton tees ? 2.5 hours. For this family of 5 I am done trying to make it work. I love whirlpool but HATE this dryer !

October 11, 2018

From whirlpool.com

Response from Social Care

At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that w...

Social CareOctober 12, 2018

Great buy !

Would Recommend

Always bought Whirlpool appliances, recently went to ventless dryer. I live in a mobile home and since you didn’t have to have flex hose for the ventless dryer it takes less room. I am totally pleased with this dryer it might take a few minutes more but I noticed that my clothes dry softer and less wrinkled. Only thing I miss is a light in the dryer.

July 14, 2018

From whirlpool.com

Well designed but for specific uses

Would Recommend

We cannot vent our dryer so took a chance on exploring ventless machines that apparently have been extremely widespread in Europe for years. Chose the Whirlpool and am basically happy but it does seem to take extra time to get clothes super dry - depending on how stuffed you make the drum. I accept the humidity and heat as the machine is designed as a heat pump which concept should be understood by the buyer before purchasing. If so, comments of heat and humidity in the laundry room become bas...

April 10, 2018

From whirlpool.com

Love the waste heat and humidity

Would Recommend

I bought this dryer precisely because all waste heat and some waste humidity stay indoors. In this cool desert climate the indoor extra heat and humidity are welcome year round. Almost all moisture extracted from the wet laundry does go down the drain, not into the indoor air. The drain can feed into a greywater recycling system, another plus for desert dwellers. The previous dryer, conventionally vented outside, also vented all the indoor heat and humidity to the outside. This dryer will p...

January 21, 2018

From whirlpool.com

Excellent clothes dryer

Would Recommend

I purchased the Whirlpool heat pump clothes dryer two years ago when it was first available, and am very pleased with its performance. Clothes drying quality is excellent. Clothes are perfectly dried and fluffly. They are not over dried, nor under dried. Drying cycle time is reasonable and matches wash cycle time nicely (we have matching Whirlpool front loading washer.....high spin speed reduces retained moisture). We have no moisture difficulties in the laundry room. Moisture buildup in a...

November 16, 2017

From whirlpool.com

As advertised

Would Recommend

[This review was collected as part of a promotion.] I've been using my new dryer for about a month now and everything is as advertised. Very nice not to have to vent.

October 31, 2017

From whirlpool.com

Love it

Would Recommend

[This review was collected as part of a promotion.] We have been using our dryer now for about a month. Living in a condo we could not vent through the wall to the outside as we would not be allowed to put holes in outside walls. Also in Florida one must be concerned about openings because of risk of hurricane damage which precluded venting out a window. Drying times and efficiency are remarkably good with this dryer. I don't feel there has been any loss in either by going ventless.

January 21, 2017

From whirlpool.com

Ventless feature is awesome.

Would Recommend

[This review was collected as part of a promotion.] We bought the dryer one month ago and I am very happy with the purchase. The ventless feature is great and I'll never go back to a vent dryer.

November 23, 2016

From whirlpool.com

Exactly what we needed!

Would Recommend

We have our new ventless dryer for almost a month now and LOVE it! It solves a venting issue for our home, and has been the perfect solution. Standard vent dryers were taking 2+ hour for a load of clothes to dry, but with the ventless dryer we are averaging 30-45 minutes. We could not be happier, and hope the technology stays around forever!

November 2, 2016

From whirlpool.com

I enjoy this dryer!

Would Recommend

[This review was collected as part of a promotion.] After my last dryer quit I was surprised to find this one six weeks ago that will remove wrinkles. It dries my clothes quicker and it is a great addition to my household.

October 19, 2016

From whirlpool.com

Heavy duty

Would Recommend

[This review was collected as part of a promotion.] Wonderful machine. Drum sized is large enough to accommodate a large wash load

September 23, 2016

From whirlpool.com

Ease of use

Would Recommend

[This review was collected as part of a promotion.] It's been a great product. We use it for cleaning sports, clothes, towels, bed linens & everyday laundry for a family of 5 with frequent guests. I can't say enough!

September 20, 2016

From whirlpool.com

Nice Features

Would Recommend

[This review was collected as part of a promotion.] Have been using our dryer for two months now and love it. It has a little more noise than most but we just close the door! Like the towel, casual and bulky features. Towels seem softer. Ours is a laundry/bath combo so bath is always warm when we run the dryer, another plus!!

September 7, 2016

From whirlpool.com

Worst dryer ever purchased

Would Not Recommend

Do not waste your time or money. I wish I knew then what I know now. We bought this dryer because we were building a new laundry room on our second floor and did not have a dryer vent, we thought this would be good because they are more energy efficient. We should have put a vent in the wall. The unit takes over two hours to dry a load of white wash and it heats the room it in by over 10 degrees. The units has only been used since the beginning of May and we will be getting rid of it

September 5, 2016

From whirlpool.com

Generally overall satisfied

Would Recommend

[This review was collected as part of a promotion.] We knew going in that the filters quality were poor, but needed the ventless option for our laundry room. Indeed the filters are fragile and our hybrid care filter already has a hole in it. The hole if from poor quality construction and oversight. We had our dryer delivered on 7/5/16 so less than a month. They were more than glad to send us another the the communication with customer service was not an issue. As I wrote on the customer ser...

August 7, 2016

From whirlpool.com