Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features a sturdy construction, even heating, and useful additional features like a searing station and side burner. Many long-time users of the brand are satisfied with this model. However, some customers have experienced issues with damaged or malfunctioning parts, poor assembly instructions, and problems with the ignition and burners. The quality control and customer support concerns have been noted by a significant number of users.
Customer review summary generated by AI, including incentivized reviews.Performance of the Weber Spirit ep 425
Would Not RecommendI had been a Weber Genesis Grill owner of over 30 years. I decided to go with the Spirit as my family is smaller now and I didn't think I needed the size of the Genesis. I am very disappointed in the Spirit performance and had I known the difference in the two grills - I would have never bought the Spirit and stayed with the Genesis. When I tried to "trade up" to get a Genesis after only 2 weeks the Weber customer service was unwilling to work with me on trading up or ideas on how to upgrade Spi...
From weber.com
Does not come with a cover
Would RecommendEasy hook up to the existing gas supply
Verified Purchaser
Delivery
Would RecommendDelivery guys very friendly. Moved grill into garage for me. Always great service with Lowe’s
From Spirit EP-425 Black 4 -Burner Liquid Propane Gas Grill Verified Purchaser
Great Features
Would RecommendMy last Weber lasted over 15 yrs. It was time to get a new one. The sear zone and digital thermometer are great features and that's why I bought this model.
From weber.com
Quality grill.
Quality grill with 2 sear burners. No issues with delivery.
From Spirit EP-425 Black 4 -Burner Liquid Propane Gas Grill Verified Purchaser
First time Weber owner
Would RecommendAlways wanted a Weber really has even heat across the whole cooking surface
From weber.com
So far, so good
Would RecommendI have not yet had a lot of opportunities to use this grill since purchasing it, so it's tough to give a substantial review. I do like the sear/turbo feature, as many grills just don't get hot enough for a good sear. One feature I would change, is the warming rack above the main grates. I wish the warming rack had just a little more depth.
From weber.com
Like Weber sadly didn’t get the one I wanted !
Would RecommendI wanted the mat black I ordered it and you charged me .. so was kind of forced to buy the black silver .. went into the store the next day to buy a tank and a cover .. didn’t realize the tank didn’t have a gauge so need to get one .. but what made it worse you switched all your floor models to the mat black and have them in stock I don’t understand why my order said sold out .. kind of a bad experience!!
From Spirit EP-425 Black 4 -Burner Liquid Propane Gas Grill Verified Purchaser