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20-volt Max 12-in Straight Shaft String Trimmer (Battery and Charger Not Included)

Ratings & Reviews for WORX 20-volt Max 12-in Straight Shaft String Trimmer (Battery and Charger Not Included)

4.5
8933
Review
 4.5 out of 5
8933 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The cordless tool offers powerful cutting capabilities, long-lasting battery life, and a versatile design that allows for trimming, edging, and mini-mowing. Users praise its lightweight and easy-to-use features, including adjustable height and angle settings for comfortable and precise operation. The automatic line feed function is also widely appreciated for its hassle-free performance. While the included blower may lack sufficient power for some, the overall product is considered a high-quality, reliable, and user-friendly tool that makes yard work much easier, especially for older or less physically-abled users.

Customer review summary generated by AI, including incentivized reviews.
8933 Customer Reviews

32v gave up the ghost

Would Not Recommend

32v gave up the ghost but batteries still charge. can't buy a replacement unit so went to my older 24 v and the batteries are shot and wont charge. So, I have 2 good 32v batteries but no weed trimmer to put them in, and, I have a 24v trimmer that works but no 24v batteries to put in it. I was happy with both machines but I would say the 20v couldn't compare to either of my old ones. Do you really think I will buy Worx again?

April 27, 2026

From worx.com

Response from Worx Customer Service

Hello! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we...

Worx Customer ServiceApril 27, 2026

You discontinued it!!

Would Recommend

I loved my 32v trimmer! Just a bit faster then my old 20v. Is there any more in your warehouse? Please find one for me!! Plus I have so many 32v batteries, some of them are newer what am I going to use them on? Help!!! Patty Tincha

October 17, 2025

From worx.com

Replacement guard needed

Would Recommend

Where can I find a replacement guard for the WG180? Part number?

August 10, 2025

From worx.com

A gardeners best friend

Would Recommend

Please, when you’re looking for a trimmer edger product this is the one to buy. I have two one has been retired and the other for some reason it stopped working. I am very upset about that. The battery charges perfectly but when I add it to the unit The motor starts to smoke. I couldn’t believe it. You have any this model on hand may be forgotten about if you do, please reply. Thank you, Worx

June 12, 2025

From worx.com

WG 180 trimmer 40v

Would Recommend

I need you all to revive this idea! The 20v version doesn’t last long enough. I absolutely love my 40v single-battery version.

June 5, 2025

From worx.com

32 volt weed eater discontinued?

Would Recommend

[This review was collected as part of a promotion.] So my 32 volt weed eater that I've had for a long time quit on me. I have two 32 volt batteries that are useless now because I can't buy another weed eater. Hi Commander Lawrence is really responsible for the success. Loving you, Bethlehem

May 23, 2025

From worx.com

Excellent product the good always get discontinue.

Would Recommend

[This review was collected as part of a promotion.] Trying to find a charger for it any suggestions?

May 3, 2025

From worx.com

I appreciate the suggestion

Would Recommend

We also have a 32 volt that just died. We've had it at least 8 years. I have nothing to compare it to as it was the only one I've ever owned. Judging by the comments I read, praise if the 32v and desire to bring it back has fallen on deaf ears. THANK YOU for the recommendation to purchase what I want elsewhere (3rd party). It's interesting how companies lose money on purpose by discontinuing quality products "to save a buck". In the end, you lose business. Therefore, I appreciate the suggestion ...

June 22, 2024

From worx.com

Trimmer WG160 Cutting blade replacement

Would Recommend

I need to get a new cutting blade for this model. Can find an parts on website.

November 22, 2023

From worx.com

PLEASE BRING BACK THE 32V GT 2.0 String Trimmer

Would Recommend

[This review was collected as part of a promotion.] I have purchased many WORX products and am ready to purchase another 32V GT 2.0 String Trimmer. I just found out it has been discontinued, and I am very disappointed. I had a 20V WORX trimmer, and replaced it several years ago with the 32V trimmer. The 32V is SO MUCH BETTER and runs so much longer; therefore, I am asking and hoping WORX will be offering the 32V trimmer again very soon. PLEASE, PLEASE bring back the 32V trimmer -- it is the ...

October 30, 2023

From worx.com

Discontinued WHY???

Would Recommend

I purchased mine in 2011 it just now stopped working and I CAN'T LIVE WITHOUT IT! I have the batteries still, what am I supposed to do with it? PLEASE BRING THE 32V BACK

September 21, 2023

From worx.com

Nice and light

Would Recommend

[This review was collected as part of a promotion.] This is the best trimmer. It makes trimming and edging so easy because it’s nice and light. The battery will last me about 2 rounds of both front and back yard before it needs charged. I would buy again

September 19, 2023

From worx.com

Tool lady

Would Recommend

[This review was collected as part of a promotion.] Thus trimmer is discontinued but I had this over 20 years and still doing the job of trimmings as well as edging the lawn Well made and I wouldn't give it up for anything

September 8, 2023

From worx.com

BRING BACK 32V weed eater , have 2 batt/charger

Excellent product do not like the new one have 230 to 4 batteries and a charger and can’t do anything with them. This product is the best and have had it for 10+ years in the trigger broke and unable to use it. If anybody has any suggestions to fix the trigger, I am willing to do anything to keep this one.

August 7, 2023

From worx.com

Would Recommend

[This review was collected as part of a promotion.] Love this model. Looking to replace my old one. Very disappointed that this model is discontinued. WHY? Now I have 40v batteries and no trimmer that will take it.

August 1, 2023

From worx.com

Best trimmer

I had this trimmer for three years now and it is still doing great. I trim my yard every two weeks and trim the sidewalk area and use it for edging.

July 25, 2023

From worx.com

Please bring back the 32 v model!

Would Recommend

A number of years ago I purchased a Mother's Day gift to myself of a 32 v trimmer/edger and blower. I LOVED them both immediately and used the trimmer heavily here on our lot and various other places it was needed as well - up until about a month ago when it suddenly started cutting out and then a few days ago died altogether. I always took care to take the batteries in the house for winter and looked foward to another summer of using the trimmer yet again! I am reluctant to buy another wit...

June 25, 2023

From worx.com

Best Weed eater ever!

Would Recommend

I have had my 32v weed eater for 6 years. It is super easy to use and lightweight. Please bring this back. I need a new one and I am not fond of other brands.

March 29, 2023

From worx.com

It started with this Trimmer - My Worx History

Would Recommend

[This review was collected as part of a promotion.] Hi, well my first order was in 2017 and I saw the GT) String Trimmer / Edger / Mini-Mower online and needed a trimmer as my older one died. It uses to spools of line, and a lifetime of spools from Worx seemed great. The addition of an edger and mini-mower was an extra. The mower worked well on the flat yard but on the incline not so well as this part of the yard has moles. Nothing rolls well here and I find it hard to walk up and down. I didn’t...

March 10, 2023

From worx.com

The batteries don't last I have 2 that came with

Would Not Recommend

2 batteries came with unit and they won't charge I have a 3 yr warranty and they aren't standing behind it. 2nd time I have tried this device and will not by again. JUNK

November 8, 2022

From worx.com

Response from Customer Experience

Hello Valued Customer. Thank you for taking the time to share your experience and review. I have emailed you offline for more details regarding this...

Customer Experience November 8, 2022