Ratings & Reviews for Trex Outdoor Furniture Seaport Sand Castle HDPE Frame Rocking Chair with Slat Seat
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex rocking chairs are generally well-made and comfortable, with a premium appearance and a variety of attractive color options. However, some customers experienced issues with the assembly process, reporting misaligned pre-drilled holes that made the chairs difficult to put together. A few customers also received defective chairs or experienced long delivery times. Overall, the chairs seem to be a good value, but the quality control and assembly process could be improved.
Customer review summary generated by AI, including incentivized reviews.Rocking chairs
Would RecommendGreat sturdy chairs. Nice to sit in. Took a bit of time and patience to assemble.
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Great chair
Would RecommendI love this rocker except the seat is closer to the floor than I would have liked.
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Hi Yoyo! Thank you for your feedback! We’re so glad to hear that you love your rocker. We’re sorry to hear the seat height feels a bit lower than you...
Super quality from Trex!
Would RecommendThese rockers are so worth the money! They are comfortable, large, heavy duty, and since they are TREX they will last outdoors for a long long time. I highly recommend when assembling these chairs you do not tighten all hardware until fully assembled. Also best if you have assistance. The parts fit together tightly and if you use a rubber mallet it may help but once assembled and tightened you will LOVE THEM!
Great chair and quality
Would RecommendEasy to put together
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Love that chair
Would RecommendLove the color and ease of putting it together. Very comfortable and durable
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
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Would RecommendLove the style and quality was great!
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Beautiful chairs
Would RecommendChairs were relatively easy to assemble by myself. All parts fit snuggly. Love the look and comfort of the chairs and minimal maintenance is the best
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Thank you for your kind words about our Seaport Rocking Chair! We're thrilled to hear you love the look and comfort of the chairs and the fact th...
Love them
Would RecommendI just received and assembled 2 chairs. I had to wait over a month for them but I knew that when placing the order. I had no issues with the pieces lining up, assembly went smooth but I waited to put the runners on last so they weren’t in the way. It took a little less than 20 minutes to put each chair together. The runners were a little tricky with getting them started, you basically had to start both screws at the same time to get it to fit with the pre-drilled holes.
Chair returned
Waiting from May until August for delivery (which I knew in advance). When it arrived, the chair was defective. A nail point extended up through the arm of the chair where one would place their forearm. It was an item I had delivered. Customer service initially told me I had to return it to a store. It took some convincing and a supervisor to approve a pick-up. And the order isn't being replaced. Waiting on my refund. Not very good customer service.
From Seaport Rainforest Canopy HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Hello!
I am sorry to hear about the issue with your chair. This is not the experience we want any of our customers to have. I am glad you ...
Solid
Would RecommendChairs feel solid and have a nice appearance. The only flaw is one of the holes on the back leg wasn’t drilled on center and there is a slight offset.
The material is a lot better than the wooden ones
Would RecommendSo far everything is working fine. Love the feel of them
Verified Purchaser
Delivery takes a while, but is worth the wait!
Would RecommendExcellent quality and easy assembly!
Verified Purchaser
Great quality
Would RecommendBeautiful chairs. Great size. Very easy for 1 person to assemble
From Seaport Vintage Lantern HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Hi there, thankyou so much for your feedback on our products! We are so happy to know that you love your outdoor furniture and we truly appreciate yo...
35 minute assembly time
Long Wait on Delivery and was not informed product was not assembled
From Seaport Sunset Red HDPE Frame Rocking Chair with Slat Seat Verified Purchaser
Hello!
I am sorry you were unaware that our products do require assembly. Most items do ship knocked down and have 1-6 assembly steps. If ...
Hello Lori,
Thank you for taking the time to leave a review. We're so glad to hear that you're pleased with the sturdiness of your rocki...