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1 Count Radius Zone Deet Free Outdoor Electronic

Ratings & Reviews for Thermacell 1 Count Radius Zone Deet Free Outdoor Electronic

3.7
315
Review
 3.7 out of 5
315 Reviews


67% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is an effective mosquito repellent that creates a bug-free zone around the user. It is praised for its convenience, portability, and lack of odor or mess. However, some customers have experienced issues with battery life and occasional ineffectiveness in windy conditions. Overall, the product can significantly improve the outdoor experience when used properly.

Customer review summary generated by AI, including incentivized reviews.
315 Customer Reviews

The thermacell battery will not charge.

I have had my thermacell for about 4 years, worked fantastic for mosquitoes. I have tried everything and cannot replace the battery. Only option is to buy a new one. Disappointed about this.

July 26, 2025

From thermacell.com

Response from Consumer Services

Glad to hear about how well the product worked for you and thank you for the insightful feedback. Please check with customerservice@thermacell.net to...

Consumer ServicesJuly 27, 2025

It really works!!!

I used this at a BBQ out by my pool, at sunset in south Florida, during the summer (july) and the mosquitos are a nightmare... I didnt turn it on right away and everyone was complaining how they were getting bitten up. So then I turned on the Thermacell - Radius Zone Mosquito Repellent, Gen 2.0 - Black and within 20 mins, everyone that was there was commenting on how well it worked and that they werent getting bit anymore... I probably sold 10 of them that night cause everyone was taking pics so...

July 8, 2024

From thermacell.com

Effective gadget

Would Recommend

Thankful to my new find that allow me and my family to enjoy outdoors worry free, no scent and so effective thermacell repellent, easy to assemble and can be used as guard in several occasions from mosquitoes, hunting, fishing, hiking outdoors, while family or single person having nature adventures.

June 27, 2024

From thermacell.com

NO POWER

Would Not Recommend

This device worked well last year. this year will not charge..After going to buy 2 new cartages my device is garbage

June 26, 2023

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer Service June 26, 2023

Casing too fragile

Would Not Recommend

Two purchases of the same product and both times the casing cracks into pieces without falling on the floor. Totally rotten product. See both products broken everywhere.

June 3, 2023

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer Service June 6, 2023

Waste of money

Would Not Recommend

As so many other reviewers have stated: bought this last year (along with a refill so I'd be ready for this summer) but it will not charge! And now that it's discontinued I probably can't even sell the unused refill on eBay! Waste of money!

September 19, 2022

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer ServiceSeptember 20, 2022

Junk

Would Not Recommend

Worked once - how on earth does junk like this make it to market…

July 26, 2022

From thermacell.com

Response from customer service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

customer serviceJuly 27, 2022

Not as effective

Would Not Recommend

Have been using the cartridge/pad version for years with spectacular results! At home we don’t have a mosquito problem but the old version works to get rid of the flies and other annoying insects. This one does very little to take care of that. Going to take both to the beach where we do have mosquitoes and see if the different chemicals are effective.

July 6, 2022

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer ServiceJuly 8, 2022

Won't charge

Would Not Recommend

I bought one last season. Now it won't charge. Used maybe 3 times

June 26, 2022

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer ServiceJune 27, 2022

Got My Yard Back

Would Recommend

I have been using Thermacell for years. I use several different styles that they offer

March 22, 2022

From thermacell.com

Compact, light and easy.

Would Recommend

We bought this in August of 2021. The first 2 uses seemed to work ok. Then smoke from fires west of us made doing anything outside rather miserable - especially late in the day. Our next opportunity to use & test our Radius finally came just a few weeks ago in south /central Colorado. We were very happy with the performance and would recommend this as a must have on your patio or in your car travel gear. We bought several extra refills to make sure that we do not run out of repellant when not co...

October 17, 2021

From thermacell.com

Response from Customer Service

Thank you for taking the time to write a positive review and for being a loyal customer.

Customer ServiceDecember 7, 2021

Thermacell showdown

I bought mine last year and after few uses the bottom cracked so we put a tape around to hold the bottom. This year, we are on a second cartridge in total and during the heat, while we were using it outside, the top popped up and we couldn’t fit it back on the base to make it work. So the whole unit cracked and if we tape it down it will somewhat work. This was not a cheap thing to begin with, so I would like to know if there is something we can do to make it work. This year I purchased addi...

September 1, 2021

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer ServiceSeptember 2, 2021

Product n Customer Service Support

Hi All - Same with many purchasers I had big expectations of the product. It worked great as long as it is working. After one year, our unit stops charging no matter what I tried using the internet and also support from Thermacell. At the end, they processed my unit under warranty. I'm waiting to receive the unit and give it another chance. Their customer service and support have been exemplary. I wish I can say that for some other organization. Highly recommend anyone who is having i...

August 21, 2021

From thermacell.com

Top cover cracked after just a few used

Would Not Recommend

The product was recommended by Bill Green who for decades hosted the popular program “Bill Green’s Maine”. He spent all his time outdoors so we decided to give your product a try. It seems to work but we were very disappointed when the top cover cracked after just a few outings. We have duct taped it to see if we can get it to snap in place and are hoping it will work. Need to upgrade the plastic you are using.

August 16, 2021

From thermacell.com

Response from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect ...

Customer ServiceAugust 17, 2021

worked for 1 year for me

I bought this 2 years ago it worked great last year but it doesn't work anymore I charged it and it shows it's fully charged but when you press the button to turn it on it just flashes and won't work

August 10, 2021

From thermacell.com

Response from Customer Service

Hi, Please reach out to customerservice@thermacell.net to review for a replacement. We would be more than happy to help you at Thermacell.

Customer ServiceAugust 10, 2021

Works great!

Would Recommend

Thermacell works great but I would like to know more about the chemical that makes it work. The active ingredient in the Thermacell Radius is Metofluthrin. Metofluthrin is a chemical created in 2005 by Sumitomo ChemicalCo., Ltd. & was approved by the EPA in 2006. Metofluthrin is extremely effective in killing mosquitoes. During initial testing it was found to be dangerous to dogs, rats, and rabbits. When frequently exposed to Metofluthrin the rats were more likely to develop cancer. So rats, rab...

July 27, 2021

From thermacell.com

And we're back outdoors!

Would Recommend

This absolutely works. We're able to sit outside in the evenings and enjoy visiting with our friends. We've previously had traps we hung in the trees, lanterns we hung around the porch, scented candles, etc. Nothing has worked before this.

July 26, 2021

From thermacell.com

Keeps the bugs away, BUT

Would Not Recommend

Received this as a gift from my Daughters and was very skeptical about the technology, which ended up impressing me at how well it worked. It definitely keeps the bugs away whether on our front porch or boondocking in the woods. BUT I believe it is made of the incorrect material because the plastic just seems to be falling apart. First the lid developed a crack then another, now the magnets that hold the top to the base have pulled out of the plastic and it will no longer make the contacts to op...

July 25, 2021

From thermacell.com

Response from Customer Service

Please contact Thermacell repellents for a replacement at customerservice@thermacell.net We are sorry that repeller top cracked. We will make this r...

Customer ServiceJuly 26, 2021

Great product

Would Recommend

I bought this when it first appeared on the market. I love the fact it is rechargeable and the longer life pods. The product "thermacell" really works, and works well.

July 23, 2021

From thermacell.com