Ratings may include incentivized customer reviews.
What Customers Are Saying
The Shark steam mop offers effective cleaning on various floor types like hardwood, tile, and laminate without harsh chemicals. Many customers are satisfied with its performance and convenience, such as the washable pads. However, some users have experienced issues with the steam function not working properly, the mop head being difficult to maneuver, and concerns about the product's durability, with some reporting the mop stopped working after less than a year of use. The quality and longevity of the product appear to be inconsistent.
Customer review summary generated by AI, including incentivized reviews.Not good to whiten the grout.
Great job in cleaning my ceramic floor. But didn’t clean grout the way I thought it would.
Verified Purchaser
Broke 30 days after warranty expired.
First unit worked get and liked the product. One year and one month and it quit working. Liked so I will try another one to see if it last any longer.
Verified Purchaser
Buy
Would RecommendAbsolutely great Product for vinyls floors. Looks like a new floot
Verified Purchaser
Love the Pocket mop system
Would RecommendWorks great. The extra steam took off stuff that other things didn't take off. The only reason I did a four. Was because it's heavier than the original one I had. Was not a double-sided mop system.
From sharkninja.com
Clean floors finally.
Would RecommendSteam cleaning got rid of residual dirt. Vacuum first with Shark Robot and then finish the job with Shark Genius.
From sharkninja.com
Steam STOPPED working! VERY DISAPPOINTED.
Would Not RecommendI was really happy with this mop but it stopped blowing steam. I had taken all the troubleshooting steps to make it work. Removing water and cleaning any build up in the steam hose. Called customer service and they were not able to replace it for me.
From sharkninja.com
so much better than traditional mops
Would Recommendonly wish is that it stood on its own. cord length is great. love the fact my floors are not longer soaking wet every time i mop.
From sharkninja.com
Poor steam cleaner sharp genius steam cleaner
Would Not RecommendI have used this product twice. It is very very difficult to open and place the mop on in order to use. I do not recommend this product-Sharp Genius steam mop
From sharkninja.com
Omg I'm so in
Omg I'm so in love with shark genius ! Mop the floor is not a problem anymore . It's really easy to use and it's ready in a few second. It let me sanitized the whole house super fast ! You don't need to use any product , because all the germs and virus are killed by the power of the steam . I love the fact that I don't even have to touch the mop , cause you can easily drop it just by pushing a button. This mop system just save my life
From influenster.com
Doesn’t work
Would Not RecommendMy husband bought me the shark genius as a surprise when we got our new house. It doesn’t get hot, there’s no steam unless I flip the pad upside down and angle the handle, and even after mopping the floor with it, I still have to go back over spots with my regular mop. I loved the original steam mop, but greatly disappointed in this one.
From sharkninja.com
Hands down recommend. You
Hands down recommend. You can buy extra pads which is great! It heats up extremely fast and leans the floors so clean. I use to use swifter and totally ditched it and only use this now.
From influenster.com
We (me and my wife) are very happy and enjoy using our Genius. Best use of our money.
From sharkninja.com
I havent used it enough at this point to know what I think of it.
From sharkninja.com
