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Hard Floor Cleaning System 25-ft Steam Mop

Ratings & Reviews for Shark Hard Floor Cleaning System 25-ft Steam Mop

4.3
172
Review
 4.3 out of 5
172 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Shark steam mop offers effective cleaning on various floor types like hardwood, tile, and laminate without harsh chemicals. Many customers are satisfied with its performance and convenience, such as the washable pads. However, some users have experienced issues with the steam function not working properly, the mop head being difficult to maneuver, and concerns about the product's durability, with some reporting the mop stopped working after less than a year of use. The quality and longevity of the product appear to be inconsistent.

Customer review summary generated by AI, including incentivized reviews.
172 Customer Reviews

Not good to whiten the grout.

Great job in cleaning my ceramic floor. But didn’t clean grout the way I thought it would.

August 27, 2023
Verified Purchaser
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Broke 30 days after warranty expired.

First unit worked get and liked the product. One year and one month and it quit working. Liked so I will try another one to see if it last any longer.

August 25, 2023
Verified Purchaser
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Buy

Would Recommend

Absolutely great Product for vinyls floors. Looks like a new floot

October 30, 2022
Verified Purchaser
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Love the Pocket mop system

Would Recommend

Works great. The extra steam took off stuff that other things didn't take off. The only reason I did a four. Was because it's heavier than the original one I had. Was not a double-sided mop system.

May 5, 2022

From sharkninja.com

Clean floors finally.

Would Recommend

Steam cleaning got rid of residual dirt. Vacuum first with Shark Robot and then finish the job with Shark Genius.

March 19, 2022

From sharkninja.com

Steam STOPPED working! VERY DISAPPOINTED.

Would Not Recommend

I was really happy with this mop but it stopped blowing steam. I had taken all the troubleshooting steps to make it work. Removing water and cleaning any build up in the steam hose. Called customer service and they were not able to replace it for me.

March 16, 2022

From sharkninja.com

so much better than traditional mops

Would Recommend

only wish is that it stood on its own. cord length is great. love the fact my floors are not longer soaking wet every time i mop.

March 11, 2022

From sharkninja.com

Poor steam cleaner sharp genius steam cleaner

Would Not Recommend

I have used this product twice. It is very very difficult to open and place the mop on in order to use. I do not recommend this product-Sharp Genius steam mop

March 2, 2022

From sharkninja.com

Omg I'm so in

Omg I'm so in love with shark genius ! Mop the floor is not a problem anymore . It's really easy to use and it's ready in a few second. It let me sanitized the whole house super fast ! You don't need to use any product , because all the germs and virus are killed by the power of the steam . I love the fact that I don't even have to touch the mop , cause you can easily drop it just by pushing a button. This mop system just save my life

March 2, 2022

From influenster.com

Doesn’t work

Would Not Recommend

My husband bought me the shark genius as a surprise when we got our new house. It doesn’t get hot, there’s no steam unless I flip the pad upside down and angle the handle, and even after mopping the floor with it, I still have to go back over spots with my regular mop. I loved the original steam mop, but greatly disappointed in this one.

February 27, 2022

From sharkninja.com

Hands down recommend. You

Hands down recommend. You can buy extra pads which is great! It heats up extremely fast and leans the floors so clean. I use to use swifter and totally ditched it and only use this now.

February 20, 2022

From influenster.com

Would Recommend

We (me and my wife) are very happy and enjoy using our Genius. Best use of our money.

February 14, 2022

From sharkninja.com

I havent used it enough at this point to know what I think of it.

February 2, 2022

From sharkninja.com