Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Bespoke AI Standard-Depth Family Hub 29-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Standard-Depth Family Hub 29-cu ft 4 -Door 36-in Wide with Dual Ice Maker and Door within Door ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.5
320
Review
 4.5 out of 5
320 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the innovative smart features, spacious design, and premium aesthetics. Most highlight the touchscreen interface with internal cameras that recognize items, enabling remote viewing, expiration tracking, and meal planning. The 29-cubic-foot capacity and FlexZone compartment that switches between freezer and refrigerator modes receive consistent acclaim, as does the dual ice maker producing both cubes and nugget ice. Reviewers appreciate the customizable panels and sleek design that elevates kitchens. A small group reports reliability concerns and service issues, though these are vastly outweighed by positive feedback overall.

Customer review summary generated by AI, including incentivized reviews.
320 Customer Reviews

Trash

Would Not Recommend

Refrigerator was great for the first year. Then the lage cube ice maker side started leaking water inside the fridge a few days out of warranty. Now the water pitcher isn't filling. Bought this in September of 24. This thing is junk and would not recommend. Everything I own is Samsung. I will never buy another Samsung refrigerator and would not recommend them to anyone.

May 5, 2026

From Samsung US

Response from Samsung

Hello Bogeyck, This emphasize how dependable performance over time plays an important role in maintaining confidence in a household appliance. Ice m...

SamsungMay 13, 2026

Perfect

Would Recommend

It's an incredible fridge with all the bells and whistles.

April 28, 2026
Verified Purchaser
Was this Review Helpful ?

Happy Customer

Would Recommend

Very nice refrigerator with amble space and I like the need ice maker, as compared to gen 1 family hub which I just replaced!

April 24, 2026
Was this Review Helpful ?

Size/ Customize

[This review was collected as part of a promotion.] Capacity and flexibility sold it. I immediately purchased the black glass top for left side (should be the standard). But no issues thus far hopefully it stays that way.

March 27, 2026

From Samsung US

Great features

[This review was collected as part of a promotion.] We have had the fridge for a few months now, freezer capacity is nice love the two separate ices. The family hub has been useful, from leaving notes to my grandson scribbling on the white board. The counter depth gave us the aesthetic with out sacrificing too much capacity. My wife loves the refilling pitcher. Lemon water always ready to take to the table at meal time.

March 26, 2026

From Samsung US

Amazing temperature control

Would Recommend

[This review was collected as part of a promotion.] I love my new Samsung refrigerator. I got a good price and it keeps my food the perfect temperature!!! Very happy!!! Thank you !!

March 26, 2026

From Samsung US

A Stylish Powerhouse That Makes Everyday Life Easy

[This review was collected as part of a promotion.] I’ve had the Samsung Bespoke AI 4‑Door Flex in my kitchen for a few months and it’s quickly become the appliance I actually enjoy using. It is an upgrade from a previous Family Hub refrigerator I have for over 6 years and needed change to match the Kitchen. The touchscreen is large, fast and intuitive. You can use it to check recipes, leave notes for the family, share family Calendar and connect other services such as cameras (eg Ring) and con...

March 26, 2026

From Samsung US

Samsung is a good partner and makes a great fridge

Would Recommend

[This review was collected as part of a promotion.] Beautiful and useful display screen; improved Bixby (esp for keeping handy multiple timers going while cooking meals). Plenty of ice in 2 sizes, and easy access to water pitcher and dispenser. Durable surface that is replaceable in different textures/colors if damaged or if kitchen decor changes. We had a prior version of this same fridge which had problems with the ice box, and Samsung helped us get this new fridge -- they were a great part...

March 25, 2026

From Samsung US

Great features

Would Recommend

[This review was collected as part of a promotion.] Love this refrigerator! It has so many features and is so versatile with fridge/freezer option. The options as far as apps on the screen are phenomenal!

March 25, 2026

From Samsung US

Great space

Would Recommend

[This review was collected as part of a promotion.] easy to connect to the internet Has an amazing capacity

March 25, 2026

From Samsung US

Excellent Product!!!

[This review was collected as part of a promotion.] Capacity, Flexibility, Technology, Styling, Connectivity.

March 25, 2026

From Samsung US

Nice fridge when it is discounted

Would Recommend

[This review was collected as part of a promotion.] Capacity is excellent for the size. The multi-setting section is very useful. The beverage center is great due to the clean look where it isn't exposed on the outside, and the auto-filling water pitcher is something I never knew we needed until we had it. The AI features are cool, but we don't make use of them much due to it misidentifying items frequently. We mostly use the screen to see the latest weather report.

March 25, 2026

From Samsung US

Samsung Bespoke AI 4-Door Flex (29 cu. ft. Family

Would Recommend

[This review was collected as part of a promotion.] The 29 cu. ft. Samsung Bespoke AI 4-Door Flex with Family Hub+ takes everything great about the standard model and elevates it with a full smart display and AI-driven features. This isn’t just a refrigerator—it’s a centerpiece for your kitchen that combines storage, entertainment, and smart home control into one sleek unit. Capacity With a full 29 cu. ft. capacity, this model is perfect for larger households or anyone who shops in bulk. The sp...

March 25, 2026

From Samsung US

Super Convinient

Would Recommend

[This review was collected as part of a promotion.] I really like the refrigerator; its smart feature is really good with the screen and connect to multiple devices and services as well it will make life easy with its smart cooling system is very flexible and efficient different portion like refrigeration and freezing section of it and even its fully loaded inside with most of the items and it's so big to have most of the useful items and screen size is good

March 25, 2026

From Samsung US

Love, Love, Love

Would Recommend

[This review was collected as part of a promotion.] So happy we decided on this refrigerator. It has so many wonderful features. My favorites are having my recipes readily available, the built-in timer, the ability to display pictures, and even catching up on the news right from the screen. The automatic water pitcher and the little ice feature are fantastic. We also love the Flex Zone - we keep it on the chiller setting for all of our drinks, and it works perfectly. We moved 2 years ago and had...

March 25, 2026

From Samsung US

Love the features

[This review was collected as part of a promotion.] I didn't think I'd ever be excited about a fridge, but this one changed that. The AI tracks what's inside so you stop buying stuff you already have, the FlexZone switches between fridge and freezer whenever you need it, and the self-filling water pitcher is one of those things you didn't know you needed. The SmartThings integration is a bonus — it connects seamlessly with your other Samsung devices and TVs, so everything just works together. Lo...

March 25, 2026

From Samsung US

A Smart, Powerful, and Well-Built Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I have been using the Samsung Bespoke AI 4-Door Flex Refrigerator and it has been a solid product overall. The build quality feels premium and the design is modern and customizable, which makes it a great fit for a contemporary kitchen. One of the biggest highlights is how rich it is in features. The AI powered capabilities make everyday use more convenient, and the smart connectivity adds a nice level of control. Features like the Beverage Ce...

March 25, 2026

From Samsung US

More than a simple fridge!

Would Recommend

[This review was collected as part of a promotion.] I wasn't sure about a fridge with so many bells and whistles but the more I explore the features, the more I'm convinced I made a great choice. The Family Hub is so much more - it's a central location for all family activities, is has great capacity, it's efficient plus it talks! I love having one central location where everything is easy to access. If you're considering a family digital planner and need a fridge, this truly is the best solutio...

March 25, 2026

From Samsung US

Great Space!!

[This review was collected as part of a promotion.] Perfect amount of room for everything that is needed for a family of four. If extra room is needed it goes in the other fridge. Everything on the hub is great but would like to be able to download apps that I would like to have

March 25, 2026

From Samsung US

Love it

Would Recommend

[This review was collected as part of a promotion.] This is my second one I still love it the updated one has more features works perfectly!

March 25, 2026

From Samsung US