Ratings & Reviews for Samsung AddWash 4-cu ft High Efficiency Stackable Front-Load Washer (Azure Blue) ENERGY STAR

Mold mold mold!!

The gasket in this washing machine grows mold even if you leave the door open. The dryer is awful as well and uses an efficiency setting so you basically have to dry everything on two cycles just to get your clothes dry. Buyer beware!

horrible set! too many issues.

even there fix it guy said these sucked. i will never buy samsung again

Cheap plastic parts and poor service

Cheap plastic arm that holds the imbalance sensor broke. Contacted Samsung and they refused to sell me the part. You have to pay for someone else to confirm the broken plastic part is not normally supposed to be in pieces. Door stopped latching and you have to hold the door closed while starting it for the lock to engage and hold the door shut.

Fantastic Washer

Purchased this washer and have been thoroughly impressed. Runs very quietly and cleans the clothing better with much less water usage than my 15yr old top loader. This washer is significantly much heavier than my older washer, so plan on having an extra help to move around.

Don't buy, won't stay clean

I have had the washer and matching dryer for two and a half years. I wish I would have purchased a different set, because this washer / dryer set is not worth the money I paid for them. My biggest complaint is that the washer will not stay clean. And after a year, it got to the point where it won't even come clean, no matter how much it is scrubbed. There is also no "Drain and Spin" function, which is a pain when the load is still soaking wet. The matched dryer has also never dried co...

Malfunctioned on first load.

Put the first load of laundry in and got a fill error error code... except it was happening on the drain Cycle. Called customer service and they were baffled as well. Cannot even do a load of laundry! The washer was stuck on the exact same point of the cycle over and over. I was finally able to get it to do a rinse and spin. Then customer service told me the installers were supposed to calibrate the washer and they failed to do so. Calibrated the washer twice to make sure...and now the the...

Great Machine Until It Breaks Under Warranty

I loved this machine and it worked wonderfully, until it stopped working after 10 months, under warranty. Samsung's Warranty Service is a nightmare, and I wish I had read about it in a review prior to buying. It happened over Thanksgiving, and they suggest reporting online and then they get back to you 24 hours AFTER the next business day. Then, they make you do very difficult trouble shooting requiring pulling off and draining something on the bottom so there was water all over, and then pul...

Keep looking!!

I purchased this machine in July of 2016...so I have it now a total of 14 months and have only been able to use it for 11 months due to breakdowns and problems with repairs!! The first breakdown was in May when the machine was not even a year old!! The final spin feature stopped working...they came and after a month finally replace everything inside the machine...drum, motor, ect...the machine worked for about a month and a half before it broke again!! Water pouring out everywhere causing a big ...

Terrible investment - DON'T BUY SAMSUNG WASHERS

We bought this washer with the matching dryer eight years ago. After a couple years, we had to pay about $250 to have a new water pump installed. The last straw was when the unit flooded our laundry room. At this price point, a washer should hold up for more than eight years! On a related note, I've had to replace the heating element in the dryer TWICE in the 8-year period, and the dryer died today. I can't afford a new washer and dryer every 8 years. I'm done with Samsung appliances!

Horrible!!

DO NOT buy a Samsung appliance. My washer is less than a year old and they have sent a repairman to my house 6 times in the past month to work on it and its still not fixed! They refuse to replace it!! Their customer service is horrible! They are rude and unhelpful. Wish I could say Lowe's customer service was anymore helpful, but after being on the phone for an hour and a half, all they did was put in a complaint with Samsung.

Don't Buy This Model

I purchased this particular washing machine model due to it having the door in the front to add in an item that I may have forgotten before starting the wash cycle. The machine worked for almost a month 28 days to be exact. I kept getting the 4C error message which means there was a problem with the draining. I never had any draining problems with my previous washing machine. The message could not be cleared no matter what I did. I stopped the machine and re-started it. I put it on a diffe...

Excellent washer and dryer!

I recently purchased the front loader AddWash and I couldn't be more impressed. Thank you, Samsung!

Good product

Nice product easy to install, well built great value

WASHED AND CLEANED

MY FAMILY HAS HAD OUR OLD WASHER FOR YEARS AND IT KEPT DECIDING TO EAT ALL THE CLOTHES WITH DRAW STRINGS. SO WE DECIDED TO UPGRADE TO THIS ONE AND IT IS A DREAM COME TRUE. ASIDE FROM THE SILLY CHIMES WHEN THE LOAD IS FINISHED AND THE CONVEX SHAPED DOOR, THIS IS A FANTASTIC MACHINE. I HIGHLY RECOMMEND IF YOU'RE LOOKING FOR AN APPLIANCE UPDATE.

I have a

This washer is quiet and does a great job of washing clothes. It also has a lot of washing options. I recommend this washer.

Love It!!!

I love my new washer..Its easy to use and really cleans clothes good.

Very Disappointed

I purchased this washer in January due to a sale but deferred deliver and installation until 4 weeks ago. In the 4 weeks of use, I cannot give this washer a positive review. In comparison, I had another brand for 5 years but left it with the home we sold and moved from. It was super quiet and trouble free. I chose the Samsung due to the high number of positive reviews and the price was really good at less than $700. This washer vibrates so badly on the spin cycle that anything sitting on t...

Still Works Great (After 3 Months)

With a family of 5, I wash clothes daily to stay on top of the laundry. And so far, I've been completely satisfied with both the Washer and Dryer. Below are a few comments and attached photos that I hope are helpful. 1. I really wanted stack-able units to maximize the use of space in my laundry room. The stacked height of my units is 77.25in. The ceiling in my laundry room is 82.5in. As you can see in the photos, I have about 5in of clearance. The stacked unit provide easy access to the rear f...

Poor customer service!

I have had this washer less than a year and it has already broken and torn 2 pieces of clothing. It ripped holes in a pair of Chico's pants and a shirt. Then the washer would not spin. I called Samsung and they sent out a repairman who told me that Samsung said my clothes were old (they were not) and that I spun them to fast. I told them I washed then on the permanent press cycle on low spin speed. The repairman ordered a part that would fix the problem with the machine not spinning. I then c...