Ratings may include incentivized customer reviews.
What Customers Are Saying
The Samsung water filters receive mixed reviews. Some customers praise the filters for providing great-tasting water and being easy to install, while others report issues like poor fit, leaks, and premature failure. The filters' performance is generally satisfactory when working as intended, but packaging problems and customer service challenges are significant drawbacks for many users.
Customer review summary generated by AI, including incentivized reviews.Does the job
Would Recommend[This review was collected as part of a promotion.] I always use this filter for my fridge. Easy to apply.
From Samsung US
Like the filter, hate the plastic package
Would RecommendThe filter works great and is easy to install. Getting it out of the plastic package is another issue. Regular scissors didn't do it. We had to use tin snips, and my husband cut his hand on the sharp plastic trying to get the filter out of the packaging. Please consider some other packaging option.
From Samsung US
Works like a Charm
[This review was collected as part of a promotion.] I have a Samsung refrigerator and the filter product number changed. However, I was able to find the correct Samsung filters based on the website information. These filters work perfectly and I believe the filtration makes a difference in the dispensed water.
From Samsung US
Filter
Would Recommend[This review was collected as part of a promotion.] The only filter I use on my fridge for many years . I have my fridge for over 15 years.
From Samsung US
Standard water filter
Would Recommend[This review was collected as part of a promotion.] Simple filter, easy replacement, works well and can't complain!
From Samsung US
Simple and Works
Would Recommend[This review was collected as part of a promotion.] Great filter, use filtered water practically everyday. Easy to slide in and remove. Love that Samsung made it super simple up in front, don't have to dig looking for where to put the filter in.
From Samsung US
NO LEAKS
[This review was collected as part of a promotion.] FIRST THIS FILTER DOES NOT LEAK LIKE THE GENERNIC REPLACEMENT FILTERS. THE WATER IS CRISP AND CLEAN AND THE FILTER LASTS A LONG TIME
From Samsung US
Certified Samsung
[This review was collected as part of a promotion.] Certified Samsung, not a knockoff. Packaged well, good instructions and traded off install
From Samsung US
Easy replacement
Would Recommend[This review was collected as part of a promotion.] Great filter, fits perfect and easy to replace. Last a long time and produces fresh clean water.
From Samsung US
Great tasting and It's cold !!!
Would Recommenddefinitely love having refrigerator with water and ice in the door and it's convenient and easy taste good and it's cold is there expensive and they run out very quickly
From Samsung US
Water Filter
Darn things seem to clog up after a short time which restricts water flow.
From Samsung US
The Best Filter for Us!
Would Recommend[This review was collected as part of a promotion.] These are great water filters. I've tried knock offs, but have found them to leak. I'm only purchasing Samsung filters now. They are easy to install, and last about 6 mots in our household. We have a Samsung fridge so these are definitely compatible.
From Samsung US
Easy to install, keeps the water clean
Would Recommend[This review was collected as part of a promotion.] These filters are the real deal. They work well to keep the water clean and tasting good. They also filter the water before the ice cubes are made, so I have good confidence that the ice is clean too. Because they are first-party filters from the same manufacturer as my refrigerator, they work well. It's easy to unplug one filter and plug in the new one after I turn off the water running to my fridge. Each filter lasts 6 months, so this two-pac...
From Samsung US
The Genuine Samsung Filter is Worth The Price!
Would Recommend[This review was collected as part of a promotion.] I recently purchased and installed the Samsung HAF-CIN water filter for my Samsung side-by-side refrigerator. The installation was incredibly easy; it literally took less than a minute. I simply gave the old one a quarter-turn twist counterclockwise to remove it, inserted the new one, and twisted it clockwise until it locked into place. No tools were required. After flushing about 3 gallons of water through the dispenser as recommended, the wat...
From Samsung US
Great filter
[This review was collected as part of a promotion.] We are using Samsung from 5 years now. One time we try to use non Samsung and get many issues. But using the genuine filter from Samsung is always a great experiance. Water quality, compatibility with the unit is great and it's not a brainer to use it always.
From Samsung US
Crystal Clear
Would Recommend[This review was collected as part of a promotion.] The perfect fit with easy installation. A strong water stream with improved taste while reducing containments. The one drawback is the high price especially compared to third party brands.
From Samsung US
Really BAD packaging.
The filter is fine, but the packaging is BRUTAL! You don't need to put it in such stiff plastic that is almost impossible to get it out. I can only hope I didn't hurt the filter in wrangling with it.
From Samsung US
Not effective for important contaminants.
This is just a simple charcoal filter and it won't give us what we need. Charcoal filters won't filter heavy metals and other important contaminants. Samsung is our "go to" brand but didn't like how they put just "charcoal" in their filter instead of KDF etc... If I need to buy another refrigerator, it won't be Samsung just because of the filter issue. I won't feel safe when I use my refrigerator filter, you "must" do better Samsung!
From Samsung US
Hi there, We understand that caring for your well-being and that of your family is essential. Allow us to clarify some details about our refrigerator ...
Good product. Horrible packaging.
The filter is great. The devil's packaging is atrocious. I needed a hacksaw and giant amount of internal rage to get the filter out of the package. And I'm lucky it didn't cut me to shreds in the process. Do better. O/5 for the packaging.
From Samsung US
Hi there, Giving genuine feedback on the water filter's package is crucial. Rest assured that we are working to improve our products and services wit...
Samsung Filter DOES NOT Remove Critical Things
Would Not RecommendI really need an effective water filter and this is the only one available for my frig. This filter is not helping with a majority of the issues in my drinking water. This is what an analysis from said about this water filter and my drinking water on the Coast of California. What Your Samsung Filter DOES NOT Remove - Critical Gaps for Your Water Quality Issues: - Arsenic (180x above guidelines) - Not removed by carbon filters - Requires reverse osmosis or specialized arsenic removal media - U...
From Samsung US
Hi Janet, We understand how you feel regarding this filter. We are here to help you in any way we can. Samsung water filter meets NSF/ANSI standard...

Hello Jeff, Thank you for reaching out and sharing your concern. We understand how frustrating it can be when an appliance seems to clog and restrict...