Ratings & Reviews for Samsung 2-cu ft Over-the-Range Microwave with Sensor Cooking ( Fingerprint Resistant Stainless Steel )

Never again!

There’s no back lighting for the buttons so you can’t see what you’re pushing. It’s missing common preset buttons and the only preset button that works accurately is for melting and softening butter. The others are useless. After 3 years it has an error I code E-11 for a gas sensor error. It was incredibly difficult to install. The directions and template were completely wrong. Never again. Don’t let the sleek front design fool you. This sucks.

I loved everything

i loved everything about this microwave, except the front panel. all lighting quit working so there was no way to see what was going on. a repair was made, but to no avail it went out again.

Major flaw. Don't buy.

Neighborhood and I have exact same model. His did the -SE- error and he had to replace the whole door after 2 years. Mine was manufactured in 2019 and it suffered the same death (2023). I'm not paying hundreds for a door. 1yr warranty is a joke. Samsung doesn't stand behind their appliances or care about their customers.

Nice features but poor reliability.

Purchased in Jan-2020. The humidity sensor failed and now (Jan-2023; just a few weeks after 3rd party extended protection plan expired too!) the microwave no longer heats. So now we need to determine cost to repair vs. cost to replace. Needless to say, will not be replacing with another Samsung product if we choose that option. We really have liked the appliance features; however, it's very disappointing from a reliability standpoint (which is critical for an appliance used so frequently) as ...

Junk Samsung Microwave

Like all of the junk Samsung products it quit working didn’t last 4 years

A

Only lasted couple years. LED light burned out after about a year. For the money not that impressed.

Biggest waste of money

this microwave started making a noise shortly after the warranty ran out and stopped working completely after 19 months. it doesnt heat at all. i would advise against buying this microwave.

Stopped working after 3 years

this microwave died after 3 years so we replaced it with an amana microwave.

Lasted two years

Lasted two years and then started smoking and it will no longer power on. Samsung lettering fell off early on due to steam from cooking.

Lasted about 2 years and started smoking

worked fine for about 2 years. then while heating food it started making vibration noise and started smoking. i'm going to cut my losses and buy a cheap replacement microwave. samsung has lost a valuable customer. i will never buy another samsung appliance and i will be hard pressed to ever buy anything with a samsung badge on it again for the next 50 years of my life.

2019 and already out

we moved into a new home. previous owners put in this microwave in 2019. it is no longer working oct 2021. for something so pricey it's frustrating and disappointing. moving on to a more reliable brand. -also the door is long so it swings out really far. expect to have to back up and constantly dodge it when opening and closing, sometimes difficult if you're trying to work quickly or your partner is cooking something on the stove.

Did not last long

after three years the microwave stopped heating foods placed in it. it turned on and the table rotated....but that's about it. will be looking to another brand from now on.

Do not buy Samsung

DO NOT buy Samsung appliances. Have had to replace dishwasher- stove- fridge and microwave. Terrible products

Quit working

stopped working in less than 3 years. bought samsung because generally i’ve had good luck with them. next microwave wont be a samsung…

Can't last

We bought ours in 2018 and just 3yrs to the month it stopped working and will not warm the food we put in. We tried to contact Samsung and got the run around. The product and the customer service is almost not worth the time it takes to write this review. Also Lowe's responded as if it was straight from a book when they said "You have to contact the manufacturer". Good thing they back their products.

Constant Problems

We have had this microwave for a couple years. Shortly after we got it we got and 5E code. Had Samsung come out and look at it. They pressed some buttons and then it worked. Since then it has happened another dozen times. Today was the last time. We cannot get it to work. Won’t buy another Samsung microwave.

Condensation in display

I bought tbis microwave approximately 2 years ago and it died about a year after purchase. I boiled potatoes in a large pot and the condensation from the boiling made the circuit board short out. Ive been warned about Samsung products in the past but I will certainly listen from now on.

Microwave installation

At this point I don't know. Haven't used it because it has not been installed. Been sitting in the box since December 4th, waiting for it to be installed Sometime between Dec19th to January 2nd. Haven't heard when.

Poor design

While it seems like a good idea to have the controls on the front lower panel. The steam from your stove shorts it out. It didn't last 6 months and the buttons quit working. It was still under warranty but I was told it is due to steam that ruins the panel. Well unless you don't cook, then there is going to be steam there. I use the vent fan but steam still goes up the microwave. Unfortunately we purchased two of these same models. We will see if the other one shorts out. Luckily I also p...

Piece of Junk

We bought this Samsung microwave A YEAR AGO! All of a sudden, it stopped working and we couldn't even press the keypad. Error code SE. Out of warranty since it is 2 weeks past the one year warranty. Buying a Whirlpool microwave instead and trashing this one!