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Saros Auto Charging Self Emptying Pet Robotic Vacuum Cleaner and Mop with HEPA Filter

Ratings & Reviews for Roborock Saros Auto Charging Self Emptying Pet Robotic Vacuum Cleaner and Mop with HEPA Filter

4.9
110
Review
 4.9 out of 5
110 Reviews

2 Star
0%

99% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Roborock Saros 10 is a powerful and intelligent robot vacuum that delivers excellent cleaning performance. Key features include effective daily cleaning, smart mapping and navigation, and efficient pet hair removal. While some users reported occasional navigation issues and slightly noisier operation, the vacuum is generally regarded as a high-performing and convenient smart cleaning solution that simplifies home maintenance.

Customer review summary generated by AI, including incentivized reviews.
110 Customer Reviews

Almost Immediate Warranty Claim

Would Not Recommend

We had this vacuum for 2 weeks before being to file a warranty claim due to the communication sensor affecting its ability to empty the dust bin or wash the mop - an issue that we found was extremely common after getting to find solutions online. Also, does not communicate with whatever assistant you use (e.g. Google) as advertised. Very buggy... should have been held off for release until these issues were resolved.

November 24, 2025

From us.roborock.com

Response from Roborock customer service

Hi, We are sorry for the issue with your robot vacuum. This robot can work with Google Home and Alexa. If your robot can't work with that. please co...

Roborock customer serviceNovember 24, 2025

I love this vacuum!!!

Would Recommend

I have a very large and furry Bernese Mountain Dog, so have a robot vacuum on each floor. I specifically bought this one to replace a very new Roomba that I wish I hadn't left unopened for months before finding out it was *awful*. The Saros 10 was super easy to setup; and it does an excellent job of cleaning up all the fur that the Roomba just left in clumps. The fact that it both vacuums and mops (and knows where to do both) is life-changing... my other Shark robots on the upper two floors r...

November 3, 2025

From us.roborock.com

Works great and is reliable

Would Recommend

I’ve had room a since the beginning and upgraded often. This unit outperforms and outsmarts the latest. The low maintenance is great.

November 3, 2025

From us.roborock.com

Simplify life

Would Recommend

Never having a robot vac before, we didn't know what to expect. What we got was a clean house with very little effort. The app is simple to use, the vac/mop performs great, and even the occasional cleaning of the unit is no big deal. We are very pleased with this purchase!

November 3, 2025

From us.roborock.com

No hair tangles

Would Recommend

I give this system a solid 4 out of 5 stars. Pros: No more pet hair tangles. I'm not having to unjam the main brush daily due to pet hair being caught in the rollers. No fighting with clean/dirty water with the Refill & drainage System! The AI does extra on dirty places identifed. cons: This system seems to have taken a step backwards on the AI auto detect system. With its ability to lift itself up a some it now trys to do weird stuff. I have some desks with extended horitzontial legs. The rob...

November 3, 2025

From us.roborock.com

Bad

Do not recommend at all. I upgraded to this one because the 8 wasn't cleaning, it would drag the trash to the carpet. This roborock s10 was worse. The battery dies in the middle of the cleaning, and wouldn't return to the dock to charge. It would "get stuck" in the middle of the living room, but nothing was around it. I had to reconnect the roborock to the app just so I could use it. And finally, it just didnt charge at all. I had to return it. Very disappointed since this was a recommended rob...

October 24, 2025

From us.roborock.com

Response from Roborock customer service

Hi, We are so sorry to know that there are issues with your robot vacuum.in this case, we are willing to help to resolve the issues. Please contact ou...

Roborock customer serviceOctober 25, 2025

Great robo vacuum

Great robo vacuum!! The roborock vacuums and mops well and the mobile application is very friendly to clean specific areas or rooms. Flawless navigation around obstacles and easy mapping.

June 2, 2025

From us.roborock.com

Awesome vacuum and mop meets and exceeds all expectation.

Would Recommend

We had a robot vac before, but nothing to this caliber. How it lays out your house and doesn’t touch anything. It’s not supposed to make this a top-of-the-line back and mop. Set it and forget it.

June 1, 2025

From us.roborock.com

Excellent product

I bought this a month ago and it’s been wonderful. Picks up the debris 99% of the times. No tangling of hairs anywhere. I am loving it! Must buy!

May 30, 2025

From us.roborock.com

Easy to setup and use 👌

Would Recommend

Beautiful floors without the elbow grease! I have a Belgium Malinois that loves to bring in the dirt but now it's not a problem. Roborock does the work for me.

May 30, 2025

From us.roborock.com

Get you one!!

I absolutely love my Roborock. I am still getting used to it but to be honest it has gone above and beyond. I am learning the APP and it is really easy with a few minor issues. The 'spot cleaner' is hard to find, but that could be me. I wish there was an easier way to do that. If there is I will find it.

May 28, 2025

From us.roborock.com

Let Roborock do the Vacuuming for You!

Would Recommend

This vacuum is a time saver and game changer! With two dogs, I previously vacuumed 3-4 times a week. Now I just start the Roborock and the job is done for me. I use it every other day and it picks up the dog hair and does a superb job. If it runs out of battery before finishing, it goes bak to the dock, recharges and then continues and finishes the job. A very important feature is the automated unloading dust bin into a dust bag. The bag has a large capacity and I have yet to change it aft...

May 20, 2025

From us.roborock.com

Don't Hesitate! Game changer above all others!

Would Recommend

Incredible job - gets everything spotless! No cord tangles! I find myself thanking it!

May 20, 2025

From us.roborock.com

great features

Would Recommend

I bought this 2 months ago. I love this so so much.

May 20, 2025

From us.roborock.com

Love my Roborock

Would Recommend

I absolutely love my Roborock! It’s quick, efficient and thorough. Whenever I need to mop I just put the mopping equipment on and my house is clean. I have it set to vacuum every night at 8 pm so I have one less thing to worry about!

May 19, 2025

From us.roborock.com