
Ratings & Reviews for Roborock Saros Auto Charging Self Emptying Pet Robotic Vacuum Cleaner and Mop with HEPA Filter
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Roborock Saros 10 is a powerful and intelligent robot vacuum that delivers excellent cleaning performance. Key features include effective daily cleaning, smart mapping and navigation, and efficient pet hair removal. While some users reported occasional navigation issues and slightly noisier operation, the vacuum is generally regarded as a high-performing and convenient smart cleaning solution that simplifies home maintenance.
Customer review summary generated by AI, including incentivized reviews.Almost Immediate Warranty Claim
Would Not RecommendWe had this vacuum for 2 weeks before being to file a warranty claim due to the communication sensor affecting its ability to empty the dust bin or wash the mop - an issue that we found was extremely common after getting to find solutions online. Also, does not communicate with whatever assistant you use (e.g. Google) as advertised. Very buggy... should have been held off for release until these issues were resolved.
From us.roborock.com
I love this vacuum!!!
Would RecommendI have a very large and furry Bernese Mountain Dog, so have a robot vacuum on each floor. I specifically bought this one to replace a very new Roomba that I wish I hadn't left unopened for months before finding out it was *awful*. The Saros 10 was super easy to setup; and it does an excellent job of cleaning up all the fur that the Roomba just left in clumps. The fact that it both vacuums and mops (and knows where to do both) is life-changing... my other Shark robots on the upper two floors r...
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Works great and is reliable
Would RecommendI’ve had room a since the beginning and upgraded often. This unit outperforms and outsmarts the latest. The low maintenance is great.
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Simplify life
Would RecommendNever having a robot vac before, we didn't know what to expect. What we got was a clean house with very little effort. The app is simple to use, the vac/mop performs great, and even the occasional cleaning of the unit is no big deal. We are very pleased with this purchase!
From us.roborock.com
No hair tangles
Would RecommendI give this system a solid 4 out of 5 stars. Pros: No more pet hair tangles. I'm not having to unjam the main brush daily due to pet hair being caught in the rollers. No fighting with clean/dirty water with the Refill & drainage System! The AI does extra on dirty places identifed. cons: This system seems to have taken a step backwards on the AI auto detect system. With its ability to lift itself up a some it now trys to do weird stuff. I have some desks with extended horitzontial legs. The rob...
From us.roborock.com
Bad
Do not recommend at all. I upgraded to this one because the 8 wasn't cleaning, it would drag the trash to the carpet. This roborock s10 was worse. The battery dies in the middle of the cleaning, and wouldn't return to the dock to charge. It would "get stuck" in the middle of the living room, but nothing was around it. I had to reconnect the roborock to the app just so I could use it. And finally, it just didnt charge at all. I had to return it. Very disappointed since this was a recommended rob...
From us.roborock.com
Hi, We are so sorry to know that there are issues with your robot vacuum.in this case, we are willing to help to resolve the issues. Please contact ou...
Great robo vacuum
Great robo vacuum!! The roborock vacuums and mops well and the mobile application is very friendly to clean specific areas or rooms. Flawless navigation around obstacles and easy mapping.
From us.roborock.com
Awesome vacuum and mop meets and exceeds all expectation.
Would RecommendWe had a robot vac before, but nothing to this caliber. How it lays out your house and doesn’t touch anything. It’s not supposed to make this a top-of-the-line back and mop. Set it and forget it.
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Excellent product
I bought this a month ago and it’s been wonderful. Picks up the debris 99% of the times. No tangling of hairs anywhere. I am loving it! Must buy!
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Easy to setup and use 👌
Would RecommendBeautiful floors without the elbow grease! I have a Belgium Malinois that loves to bring in the dirt but now it's not a problem. Roborock does the work for me.
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Get you one!!
I absolutely love my Roborock. I am still getting used to it but to be honest it has gone above and beyond. I am learning the APP and it is really easy with a few minor issues. The 'spot cleaner' is hard to find, but that could be me. I wish there was an easier way to do that. If there is I will find it.
From us.roborock.com
Let Roborock do the Vacuuming for You!
Would RecommendThis vacuum is a time saver and game changer! With two dogs, I previously vacuumed 3-4 times a week. Now I just start the Roborock and the job is done for me. I use it every other day and it picks up the dog hair and does a superb job. If it runs out of battery before finishing, it goes bak to the dock, recharges and then continues and finishes the job. A very important feature is the automated unloading dust bin into a dust bag. The bag has a large capacity and I have yet to change it aft...
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Don't Hesitate! Game changer above all others!
Would RecommendIncredible job - gets everything spotless! No cord tangles! I find myself thanking it!
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great features
Would RecommendI bought this 2 months ago. I love this so so much.
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Love my Roborock
Would RecommendI absolutely love my Roborock! It’s quick, efficient and thorough. Whenever I need to mop I just put the mopping equipment on and my house is clean. I have it set to vacuum every night at 8 pm so I have one less thing to worry about!
From us.roborock.com
Hi, We are sorry for the issue with your robot vacuum. This robot can work with Google Home and Alexa. If your robot can't work with that. please co...