Ratings & Reviews for Pure Enrichment PureRelief Blue 14-in x 17-in Polyester Heating pad
Ratings may include incentivized customer reviews.
What Customers Are Saying
The heating pad provides effective and soothing heat therapy with a large size, soft microplush material, and adjustable heat settings. Customers appreciate the automatic shut-off feature and long power cord. The product is described as helpful for relieving various aches and pains, with the company's responsive customer service and generous warranty noted as additional benefits. A small number of users reported the pad failing after regular long-term use, but overall the feedback is very positive.
Customer review summary generated by AI, including incentivized reviews.the best
Would Recommendexcellent product, i’m shocked by the recent 1* reviews. i’ve had mine for about 18 months now and use it every day. works the same every time, heats up evenly and well, it’s super soft, and you can put it in the wash. the only time i’ve ever gotten the “F” is while unplugging the cord to put it in the wash; as soon as i plug it back in, it goes back to normal. if you’re seeing that, it probably isn’t plugged in to the pad all the way. i can’t recommend it enough. even if it breaks today i would...
From Pure Enrichment
Love
Would RecommendI frequently get cold and this is so perfect! warms me up and is great on my sore back muscles.
From Pure Enrichment
Unreliable
Would Not RecommendLoved it for about 1 year and now it gives me a blinking ‘F’. This is the second one I’ve purchased that this has happened to. I'm not sure I will buy this brand again. Money does the drain twice.
From Pure Enrichment
Quits working in less than a year!
Would Not RecommendSo I purchased this heating pad and the worked great for almost a year then I got a flashing “F” on the control. I emailed the company and after sending them photos, they replaced it no problem, very fast. The second one only lasted less than a year as well and I got the same flashing “F”. I only use these pads in my lap. They do get moderate use, but I don’t understand why they are not lasting less than a year for the price is pretty ridiculous. The replacements are supposed to have warranty to...
From Pure Enrichment
Hi Cinnamontoast, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your heating pad a...
Flashing F-- maybe 12 uses.
Would Not RecommendMy XL pad is about 1 year old. I have only used it about 10 times for my back. I pulled it out to use it and it doesn't work flashing F. This is a very nice looking and luxurious feeling pad with a convenient long cord but less than a dozen uses is unacceptable performance, for the price it would have been cheaper for me to buy disposable heat pads and I am super disappointed with this product performance.
From Pure Enrichment
Hi Barlygurl, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – K...
Barely used, not very old, does not work…
Would Not RecommendMy husband and I were given this heating pad as a Christmas gift a little over a year ago now and have only used it a few times. As many others have already said, I went to use it tonight and soon as I plugged it in, I got the flashing F. I am disappointed this has not worked longer than it has as you would expect more life out of a heating pad that is barely a year old. The quality of the material is good but the quality of the electronics is not which is just too bad.
From Pure Enrichment
Hi Hannah, Thank you for taking the time to share your feedback about your PureRelief Heating Pad. We sincerely apologize that your experience has...
disappointed
Would Not RecommendDisappointingly, the soft fabric is only on one side and the other side is scratchy and unpleasant. What a bummer! Also, it is very small so not sure why it was billed as XL. Another disappointment.
From Pure Enrichment
Hi Lisa, Thank you for taking the time to share your feedback about your PureRelief XL – King Size Heating Pad. We sincerely apologize that your expe...
ONLY worked great for a couple of years
Would RecommendI bought this product about 3–4 years ago and used it a lot during the winter. As of 2/14/2026, it stopped working and the screen displayed the letter “F.” Now it’s not working at all. I’m disappointed that it only worked well for a couple of years.
From Pure Enrichment
Hi Emily, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King ...
Declining performance
Would Not RecommendOut of the box performance was good, ample heat. After less than a week, it does not get as hot. It seems to power down after 15-20 minutes or so. I can’t recommend.
From Pure Enrichment
Hi Mike, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King S...
Perfect
Would RecommendAbsolutely LOVE this heating pad. It’s the perfect size. It has become my security blanket. I take it everywhere. So soft. The company cares about their customers too. How perfect is that? Buy one. Or two?
From Pure Enrichment
Comfort and Warmth
Would RecommendPerfect for this cold weather a heating pad providing both comfort and warmth
From Pure Enrichment
Super Effective
Would RecommendGreat pad for my partner who always has cold feet and hands. Find it way more convenient and effective than space heaters or a large lap dog.
From Pure Enrichment
Long wear
Would RecommendThis my second heating pad. The first one lasted more than 10 years even though I used it every night.
From Pure Enrichment
My heating pad does not warm up
Would Not RecommendI just got one and it doesn't warm up. I am disappointed.
From Pure Enrichment
Hi Shan, Thank you for sharing your feedback. We’re sorry to hear that your PureRelief XL Heating Pad isn’t warming up as expected. We'd like to help...
Shuts Down, Display letter F on Screen
Would Not RecommendLess than 6 month using occasionally and Today 01/13/2026, STOPPED WORKING, and screen had letter F. I unplugged it, after 15 minutes, it turned back-on. Few minutes later SHUTS-OFF ans displays letter F.
From Pure Enrichment
Hi Jose, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King S...
SO much better than the rest, with a warranty!
Would RecommendWhen I say that I ALWAYS use my heating pad, I don't mean for a couple of hours every day. I mean every minute that I'm home sitting or lying down (and when I'm not, I'm missing it!). With this amount of use, it lasted almost three years. Since I registered for the warranty, I tried emailing them a few times, for about a month (in case they were swamped since it was initially around Black Friday). I wasn't getting an answer, and, one day, included my phone number, too. I almost immediately got a...
From Pure Enrichment
Works great for a while
Would RecommendWorked great but started to flash “F” after a few months
From Pure Enrichment
Disappointed
Would Not RecommendUnfortunately, heating pad barely got warm. I returned it.
From Pure Enrichment
Hi Noki, We’re sorry to hear the heating pad didn’t get warm enough and didn’t meet your expectations. That’s certainly not the experience we want fo...
AKA the lantern
Would Not RecommendThe best I have had ever used all kinds but this one is great
From Pure Enrichment
Heat??
Would Not RecommendThis heating pad does NOT get hot enough on the highest temperature as it should......lukewarm at best on all temps. Disappointed!!
From Pure Enrichment
Hi Marion, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King...
Hi CT12, We’re sorry to hear you’re experiencing a flashing “F” on your PureRelief XL Heating Pad. That’s certainly not the experience we want for yo...