Ratings & Reviews for Project Source Stainless steel Double Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The faucet has a generally positive reception, with many users highlighting its convenient features and good value. However, some customers have experienced issues with quality and durability, particularly with the plastic components. While the faucet works well for many, there are concerns about its long-term reliability.
Customer review summary generated by AI, including incentivized reviews.Was easy install and worked great for quite a while. Faucet (hose region and underneath) started leaking at around 7 months at the hot/cold plastic piping built into the base-plate. Uninstalled assembly and it looks like a brass piece that is an insert was not fully installed during manufacturing and the O-ring, that makes the seal, started pushing out. Looking at other reviews, this is similar area of leaking. Had to buy new faucet after talking with store on options.
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Great service
All
Verified Purchaser
Great quality for the price
Appealing to the eye, easy to use, relatively simple to install and great replacement faucet
Verified Purchaser
Cheap
The plastic blend pipe between Hot and cold valves started leaking after 8 months. Built extremely cheap and brittle.
We are sorry to hear you are experiencing this issue with our faucet. Please contact our customer service team at support@hwcares.com and we woul...
New kitchen Faucet
Very nice kitchen faucet. It really looks good, and so far, it’s functioning really well.
Verified Purchaser
Big box store
It's what you would expect for a big box store and not truly USA made
Verified Purchaser
Just as good as the expensive ones
The price compared to the expensive ones was the difference. Works and looks great!
Verified Purchaser
Horrible. Made Of plastic
Leaks within 6 months just like all the rest. Stop selling us trash!!!!!
We are sorry to hear you are experiencing this issue with our faucet. Please contact our customer service team at support@hwcares.com and we woul...
Low water pressure
I just had this faucet professionally installed and it has horrible water pressure. My plumber flushed my water lines and removed the aerator to clean it. No improvement. I love the look of it but it doesn't even have enough water pressure to create bubbles to wash dishes.
Hello Ragan,
We are sorry to hear this was your experience with our product. We would like the opportunity to assist you in the future please c...
Leaking
Bought this and love the concept of it, but after only using for several months, the tubing to the spout is leaking. Can't find my receipt for warranty, and got rid of the box. Not a happy customer.
From Chrome Double Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Hello, we are sorry to hear you are experiencing this issue with our faucet. Please contact our customer service team at support@hwcares.com and ...
Unique and Impressive for the Price
Just replaced my Kitchen Faucet when the old one started leaking. Wifey wanted a Pull-Down with separate handles. She didn't want the single handle version. This seemed to be the only option and some places had nothing fitting that requirement. Was concerned based upon the price but once installed, very impressed. Very easy to install and everything snapped in place as designed. Can't comment how this will hold up, yet but very happy with initial usage. Most important, wifey loves it. One o...
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leaks water
The cold wacter valve leaks and it chaters. ant tighten it to get it to stop
Verified Purchaser
Hello, we are sorry to hear this is your experience. We would like to further discuss your warranty options. Please send us a message to support@...
Kitchen Sink Faucet
Much better than I thought it would be for the price. Modern looking. I am pleased. Water flow is good.
Verified Purchaser
Beware before buying this product. This is the second time I replaced this faucet. The spray handles drips, causing water to leak under by kitchen sink
Hello, we are sorry to hear this is your experience. We would like to review your warranty options. Please send us a message to support@hwcares.c...