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Top Load With Pet Bowl Stainless steel Water cooler

Ratings & Reviews for Primo Top Load With Pet Bowl Stainless steel Water cooler

4.2
112
Review
 4.2 out of 5
112 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water cooler offers convenient features like cold and hot water, and an integrated pet bowl that provides pets with fresh, filtered water. However, some customers have experienced issues such as leaks, poor water quality, and malfunctions. While many customers are satisfied, the negative experiences of a sizable number suggest the product's quality and reliability may be inconsistent.

Customer review summary generated by AI, including incentivized reviews.
112 Customer Reviews

Keeps everyone hydrated!

Would Recommend

We love this water cooler that keeps us and our pets easily hydrated in an area of our home that does not have easy water access. It is easy to load and has options for hot and cold water, in addition to the option to refill thr pet bowl with ease.

April 19, 2026
Verified Purchaser
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Leak!

Would Not Recommend

It is April 1st and this product is leaking everywhere

April 4, 2026
Verified Purchaser
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Response from PrimoWaterCustomerService

Thank you for providing your feedback, Barbara. We sincerely apologize for any inconvenience you’ve experienced. Please contact us at PBonlinereviews...

PrimoWaterCustomerServiceApril 8, 2026

Water cooler with pet water biwl

Would Recommend

Convenience

March 5, 2026
Verified Purchaser
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Response from PrimoWaterCustomerService

Thanks for the kind words! We're so glad to hear that you are enjoying your Primo dispenser.

PrimoWaterCustomerServiceMarch 10, 2026

Clean Fresh Water for everyone in the house

Would Recommend

Very easy to set up and use

February 22, 2026
Verified Purchaser
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All dogs go to the water fountain

Would Recommend

My dog seems to be a big enough fan of it. Holds water, gives water. But don’t expect it to be Moses and part the Red Sea.

February 21, 2026
Verified Purchaser
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Good Value

great quality for a good price!

February 19, 2026
Verified Purchaser
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Great option for a pet water cooler

Would Not Recommend

We wanted to limit tap water for our pets everyday drinking. This is a great solution.

February 14, 2026
Verified Purchaser
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The pet bowl is in the box you just need to search

Would Recommend

It’s perfect for us and our pets

February 6, 2026
Verified Purchaser
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As advertised

Would Recommend

Great

February 5, 2026
Verified Purchaser
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The water does not come in smaller bottles.

Would Not Recommend

I took it back. I xan not lift 8 gallon jug of water over my head to put on machine.

January 20, 2026
Verified Purchaser
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Response from PrimoWaterCustomerService

Thank you for providing your feedback. We apologize for any inconvenience you've experienced. Please contact us at PBonlinereviews@primobrand...

PrimoWaterCustomerServiceJanuary 22, 2026

Dog bowl plastic

all plastic

January 14, 2026
Verified Purchaser
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Response from PrimoWaterCustomerService

Thank you for providing your feedback. We apologize for any inconvenience you've experienced. Please contact us at PBonlinereviews@primobrand...

PrimoWaterCustomerServiceJanuary 16, 2026

Easy to load and use

Would Recommend

Filling the pet bowl at the push of a button

January 8, 2026
Verified Purchaser
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Response from PrimoWaterCustomerService

Thank you for your positive feedback!

PrimoWaterCustomerServiceJanuary 9, 2026

Easy assembly.

Would Recommend

I have never seen this and love that my animals can always have filtered water.

January 5, 2026
Verified Purchaser
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Response from PrimoWaterCustomerService

Thank you for watering us with love, Nik. We're thrilled to hear you're enjoying the features of your Primo Pet Dispenser!Was this Review Helpful ?

Response from PrimoWaterCustomerService

Thank you for watering us with love!

PrimoWaterCustomerServiceDecember 19, 2025

Started leaking a few days after it arrived

Would Not Recommend

Got a new water dispenser because our other Primo water dispenser started leaking after a couple years. Got another Primo and this one started leaking after a couple days. Won’t get this brand again.

November 19, 2025
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Response from PrimoWaterCustomerService

Thank you for providing your feedback, Tammy. We apologize for any inconvenience you've experienced. Please contact us at PBonlinereviews@pri...

PrimoWaterCustomerServiceDecember 17, 2025

still haven't received item

Would Not Recommend

purchased November 1 as a deal of the day. still says it's delayed but still selling them on the lowes website with hundreds of them available. this is ridiculous. Just send it to me, I've waited long enough

November 17, 2025
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