Ratings may include incentivized customer reviews.
What Customers Are Saying
The sliding glass door mortise lock is generally a reliable and functional product, with customers reporting it is easy to install and effectively secures the door. However, some users experienced quality and durability issues, with the lock breaking or failing within a short time. While most found it a convenient and affordable replacement, a few had difficulty getting it to fit their specific door, requiring additional modifications. Overall, the lock appears to be a serviceable option, but customers should carefully measure their door and consider potential fit issues before purchasing.
Customer review summary generated by AI, including incentivized reviews.Anne’s review
It fit perfectly and works just as good.
Verified Purchaser
Better than the original
Would RecommendWorked perfectly! I have a sliding glass door that is originally from HD but was near Lowe’s and they had this in stock. Took me all of 15 minutes and a screwdriver to complete. Super easy and works better than the original one! It has a solid tactile “click” when the lever is thrown.
Verified Purchaser
Universal for sliding glass
Would RecommendFit just right in my patio door and easy to install
Verified Purchaser
Not worth it.
Would Not RecommendAfter I purchased it they harassed me with emails constantly for reviews, surveys, for ages. Do they not already have my money? Have I not already completed their survey? Still, they flood my inbox with endless demands for more. I fear they will never leave me alone. I'm haunted. I barely look at my phone anymore for fear that Lowe's will once again be asking me for feedback on a door part I bought. I no longer even attempt home repairs, knowing that if I do I will be caught up once again in the...
Verified Purchaser
Excellent replacement
Would RecommendInstalled easily
Verified Purchaser
Customer Service
Would RecommendI thought I was going to have buy the entire door assembly and then modify the door to make it fit. I was talking to an associate who is also a veteran. He was diligently trying to help me but wasn't having much luck. He finally said let's go talk to the associate, also a veteran, in charge of that department. He listened for a few minutes and started to look up something on his computer when I casually mentioned that it would be great if I could just find the lock assembly part, but the asse...
Verified Purchaser
Great product
Would RecommendI loved that it was the correct part that I needed, but I hate how you can only get it from ordering it online.
Verified Purchaser
Double check all measurements to insure fit.
Would RecommendFit perfectly, works well
Verified Purchaser
Sliding door
Would RecommendIt’s what I needed and both worked perfectly.
Verified Purchaser
needed a little WD-40 to loosen up the latch
Would RecommendJust as expected
Verified Purchaser