Ratings & Reviews for Pouuin 7 -Piece Wicker Patio Sofa Conversation Set with Blue Olefin Cushions
Ratings may include incentivized customer reviews.
What Customers Are Saying
The patio set has received mixed reviews. Many customers found it to be comfortable and well-designed, with high-quality cushions. However, some reported issues with the quality of materials, such as misaligned holes and soft screws that stripped easily. The assembly process was generally straightforward but time-consuming for some. Overall, the set appears to offer decent value, but durability and quality may be concerns for some buyers.
Customer review summary generated by AI, including incentivized reviews.Not good in sun
Would Not RecommendAfter 3 years I'm our sunroom, the "wicker" is splitting. Is not as advertised.
2 Stars for just 2 years of use
Would Not RecommendCheap set that basically lasted 2 years - before the cushions disintegrated, the "weave" on the back of the sofa completely shredded, and the metal on the fire pit rusted. Granted we live in AZ where summer temps can easily get to 110-120 - but I would not recommend this set for any long-term use. It will start to deteriorate at the 2-year mark. Assembly was also significant and I would NOT recommend using just the tools provided.
Be sure to check confirmation of order.
Did not receive order at correct address. No way to get order shipped from NC to FL. Lowe’s did not want to have it picked by them at wrong address.
Verified Purchaser
Kinda hard to put together.
Would RecommendReally love this set. Was not happy with delivery.
From 7 -Piece Wicker Patio Sofa Conversation Set with Orange Cushions Verified Purchaser
Delivery was so easy!
Would RecommendBeautiful furniture, excellent quality, great price
Verified Purchaser
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Would RecommendComfortable, good-looking and easy to assemble
From 7 -Piece Wicker Patio Sofa Conversation Set with Beige Cushions Verified Purchaser
Difficult to put together.
Would Not RecommendThe chairs went together fairly easily except for attaching the swivel base—took forever to align the microscopic nut and screw into an equally microscopic location. Forget the couch. It’s still sitting there. The sides simply do not fit. Yes, I am attaching the correct sides to the base.
From 7 -Piece Wicker Patio Sofa Conversation Set with Orange Cushions Verified Purchaser
Installers HAVE NOT SCHEFULED A TIME
Would Not RecommendI don’t know because installation has never called or emailed about scheduling a mutually convenient time They showed up once but I wasn’t home and was not expecting them BECAUSE THEY HAVE NOT CONTACTED ME
Verified Purchaser
Love it!
Came right on time. My 14 year old assembled the chairs. It looks great!!
From 7 -Piece Wicker Patio Sofa Conversation Set with Gray Cushions Verified Purchaser
Shoddy Materials: Wicker is crumbling!
Would Not RecommendI purchased this set in Sept. of 2022, less than three years later, the resin wicker is crumbling and breaking! The set has been under my screened porch, with cover and no direct sunlight. when I went to dust it off for this summer, I noticed the wicker was broken, and it has continued to break! At this price point, and being a resin and not wood, I expected this to last more than three years! Originally, I was very impressed with the comfort and appearance. I had no idea I was purchasing $1.2K...
Easy assembly
Would RecommendIt is beautiful m, the only thing is it is pretty low to the ground.
Verified Purchaser
Customer Service
Would RecommendLove this set. Just trying to get in touch with their customer service. Phone rings then hangs up. The lid to cover the stones on the firepit was dented need a new one. Was able to talk to someone and they said I would hear back from there service dept, NO LUCK, that was 3 weeks ago. Tried calling 3 times after that kept hanging up. Does anybody know how to get in touch with this company?
A decent set, but not perfect
Would Not RecommendAssembly was straightforward, except for a little confusion when attaching the chair to the swivel mount. Also, the screws were too easy to strip. I would also like to see thicker cushions on a set of this cost. Otherwise, a good at a sale price.
From 7 -Piece Wicker Patio Sofa Conversation Set with Beige Cushions Verified Purchaser
Well put together! Looks nice on my patio!
Would RecommendI love my outdoor furniture! Comfortable and classy.
Verified Purchaser
Unable to contact Pouuin Customer Service
Would Not RecommendUnable to contact Pouuin Customer Service. The customer service number in the manual is incorrect. I contacted Lowe's customer service, and they had no information on the Pouuin Outdoor Furniture customer service information. I would advise not buying the Pouuin Brand.