Ratings & Reviews for Pit Boss 4 Series Pro 1077-Sq. in Black Sand Pellet Smoker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Pit Boss Vertical Smoker is praised for its great performance, ease of use, and ability to produce delicious smoked meats. Reviewers highlight features like the digital control panel, Bluetooth connectivity, and consistent temperature control. Many customers report excellent results smoking a variety of foods. However, some users have experienced issues with the igniter, auger, or temperature control, leading to inconsistent temperatures, pellet jams, and even fires. Overall, the smoker seems to deliver great results for most users, but a minority have encountered significant problems that require troubleshooting or replacement.
Customer review summary generated by AI, including incentivized reviews."New to Me"
Given to me by a coworker of my stepson.
From Pit Boss Grills
Love it
So tough made my day whenever I was able to buy it. I am so happy to get started smoking meat.
From Pit Boss Grills
NA
Would RecommendHave not used yet
Verified Purchaser
Great smokers
I have a 700fb and love it , this vertical is going to help big smokes of meat sticks and jerky from hunting season and just weekend meatfests even better! Pit Boss products are the best thank you
From Pit Boss Grills
I love it
Easy ensamble and easy to use it… u need this in ur backyard
From Pit Boss Grills
Worse Smoker Ever
Would Not RecommendActually my smoker just burned up after only 3 Years of use. When it worked was very unreliable and would cut off for no reasion. It would stop working at least 1 to 2 times per use. Worse Smoker ever owned. Dont buy it
"We are truly sorry to hear that your experience did not meet your expectations. Please know that we take your feedback seriously and would love ...
Not sure
Trying to get bluetooth to connect.
From Pit Boss Grills
We appreciate you sharing your experience. Bluetooth connection issues can be frustrating during setup. Make sure Bluetooth is enabled on your device....
Great product
Best smoker I've ever used, havent had any issues with it. Works great
From Pit Boss Grills
Vertical smoker
Igniter has failed twice. Purchased TWO times replaced, works for about 7 hours then fails again.
From Pit Boss Grills
Hey Nikki, The grill comes with a 5 year warranty if you are still having issues please reach out to our care team at 480-923-9630 so we can get that...
Love mine, WiFi very convenient
Haven’t really had any issues with mine, use it a lot, app is user friendly and WiFi works great for when I am away.
From Pit Boss Grills
Love it!
I love my smoker! I use it all the time and it is so easy to use and clean. Great product! Very happy with it.
From Pit Boss Grills
new
just had nice enough weather waiting to try it out
From Pit Boss Grills
Great smoker
Would RecommendI've had this smoker for almost 2 years now and it has been wonderful. I have done many long cooks on ranging from 5-15 hours. I have never had an real issues. The only thing I wish they would improve is the pit boss app. It sometimes takes a little time to get the app to tie in with the smoker. I clean the smoker including the ash Before every cook. I've seen people online and it looks like they clean 1-2 a year. Not cleaning it will cause fires. If you going to use a smoker, be smart and treat...
Thank you for taking the time to share such a detailed review. We are thrilled to hear your smoker has performed well for you and having wonderful co...
Pitboss
Love it
From Pit Boss Grills
not a good smoker
Would Not RecommendThis is more of an oven than a smoker I don't know if it's a defect or not
"We're truly sorry to hear about your negative experience and we appreciate you sharing your thoughts. We’d love to make things right and imp...
Not to bad
So far it’s not to bad but it’s still the first time using it so it may change but i doubt it will.
From Pit Boss Grills
Lowes extended warranty is useless
Would Not RecommendBought a 2 year extended warranty. Warranty states its effective 6/24/2025 - 6/23/2027. But smoker keeps shutting down, Pitt Boss keeps sending parts for me to replace, doesn't fix problem. So I try to use my purchased warranty, it won't let me file claim, because its still under manufacturers warranty. Manufacturers warranty is 5 years! So the extended warranty is useless.
Verified Purchaser
"We are truly sorry to hear that your experience did not meet your expectations. Please know that we take your feedback seriously and would love ...
Thank you for your rating. We are glad to see you had a positive experience overall and appreciate you choosing Pit Boss.
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