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850 DX Series 840-Sq. in Black Pellet Grill with Smart Compatibility

Ratings & Reviews for Pit Boss 850 DX Series 840-Sq. in Black Pellet Grill with Smart Compatibility

4.4
1793
Review
 4.4 out of 5
1807 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Pit Boss pellet grill offers precise temperature control, a large hopper capacity, and easy remote monitoring through a mobile app. Many customers report it produces delicious results as a smoker and grill. However, some users have experienced issues maintaining consistent temperatures, unreliable WiFi connectivity, and quality control problems like dents or missing parts. Technical problems such as igniter failures and error codes have also been reported by some customers.

Customer review summary generated by AI, including incentivized reviews.
1807 Customer Reviews

850 DX

Just got it in today, looks great and well put together. Ready to put it to good use!

May 13, 2026

From Pit Boss Grills

Great grill

Would Recommend

Ive own pit boss before and love it, im having trouble connecting to WiFi on my phone so ill have to call costumer services, but looking online it seems a common problem with the controller.

May 12, 2026
Verified Purchaser
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Response from Pit Boss Product Expert

Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new P...

Pit Boss Product ExpertMay 13, 2026

Dansons

I love the flavour

I love the flavour of the meat how it is cooked

May 11, 2026

From Pit Boss Grills

Love my pit boss

I love that it can be controlled from in the house. Also it keeps consistent heat.

May 11, 2026
Verified Purchaser
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Response from Pit Boss Product Expert

Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new P...

Pit Boss Product ExpertMay 12, 2026

Dansons

Efficient and easy to use

Love the Bluetooth settings to make a long smoking process more easily manageable. Love the smoke flavor using the pellet smoker and more affordable than using a wood smoker.

May 11, 2026

From Pit Boss Grills

Love it

Would Recommend

This thing is amazing. We use it almost every weekend to smoke and grill all sorts of food. 10/10

May 11, 2026
Verified Purchaser
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Response from Pit Boss Product Expert

Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new P...

Pit Boss Product ExpertMay 11, 2026

Dansons

Awesome grill

Would Recommend

Love this grill was easy to put together and works very well.

May 11, 2026
Verified Purchaser
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Response from Pit Boss Product Expert

Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new P...

Pit Boss Product ExpertMay 11, 2026

Dansons

Great product

Would Recommend

Great product, easy to put together and get started using. Heat control works great.

May 10, 2026
From 700 DX Series 740-Sq. in Black Pellet Grill Verified Purchaser
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Response from Pit Boss Product Expert

"Thank you for your feedback! We see there's room for improvement, and we’d love the opportunity to make things right. Reach out to us at 480...

Pit Boss Product ExpertMay 11, 2026

Dansons

Outstanding performance and ease of use

This grill has shown to be easy to use, and consistently provides tasty treats every time whether it be smoking or grilling.

May 10, 2026

From Pit Boss Grills

Good stuff!

So far so good, assembly and setup wasn't too bad. Maintains temp pretty well and the app helps a lot

May 10, 2026

From Pit Boss Grills

Hard time understanding P settings, can not get to all of the P settings

Still trying to figure out the functions of the grill.

May 10, 2026

From Pit Boss Grills

Response from Care

Thank you for your feedback. We understand you’re still getting familiar with the grill’s functions. The P setting is only accessible in the lowest se...

CareMay 13, 2026

The more I use it, the more I like it.

Would Recommend

At first I was a little disappointed in the bluetooth/wifi, a little confusing for me to to connect everything. I'm old, not a big fan of everything electronic, but I'm getting there. After using it a half a dozen times, it's pretty simple to connect. I like the way it cooks, ease of the app on my phone and pretty easy to clean up. I now use Pit Boss's fruit bend pellets (apple-cherry-oak-maple) for almost everything. Much easier for me than having 5 different bags of pellets laying around and h...

May 10, 2026
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Response from Pit Boss Product Expert

Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new P...

Pit Boss Product ExpertMay 11, 2026

Dansons

So easy I love it!

Easy to use smoker with a simple setup. You can actually set it and forget it!

May 10, 2026

From Pit Boss Grills

So far so good

Just starting to use

May 10, 2026

From Pit Boss Grills

First cook going perfectly

I got my first pit boss 10 years ago.. it was due for replacement but it still runs but so rusty it has a hard time holding temp.. I hope this one lasts as long.

May 10, 2026

From Pit Boss Grills

It’s large to try and get home.

Would Not Recommend

Liked everything!

May 9, 2026
Verified Purchaser
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Response from Pit Boss Product Expert

Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new P...

Pit Boss Product ExpertMay 11, 2026

Dansons

Good

Good

May 9, 2026

From Pit Boss Grills

Lowes is my one stop one shop store.

Would Recommend

This has changed the way i grill, i absolutely love it.

May 9, 2026
From 700 DX Series 740-Sq. in Black Pellet Grill Verified Purchaser
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Response from Pit Boss Product Expert

Glad to hear the PB700DX is changing up how you are grilling. Have a great time grilling! Read More

Pit Boss Product ExpertMay 9, 2026

Dansons