Ratings & Reviews for PetSafe 12-1/2-in x 19-3/4-in White Plastic Large Dog/Cat Door for Entry door
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this pet door for granting dogs independent outdoor access, dramatically reducing supervision needs. The triple-flap design and magnetic seal excel at blocking cold, wind, and heat while maintaining indoor temperatures. Reviewers consistently highlight exceptional durability, with sturdy frames and flexible flaps withstanding frequent use and extreme weather. Installation is described as straightforward with clear instructions and minimal tools required, even for first-time users. The lockable slider and paintable trim add customization and security. A few note plastic screws could be more robust, and some mention it runs slightly small for very large breeds. Overall, most customers consider this a life-changing, reliable investment.
Customer review summary generated by AI, including incentivized reviews.Flaps are a buggar
Good product but, getting the flaps installed is a son-of-a-gun
Verified Purchaser
Easy install
Easy to install. Much more thermal protection than the standard doors.
Verified Purchaser
doggie entrance
Would Recommendworks as supposed to
Verified Purchaser
Thank you for sharing your experience!
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great weather protection
Would RecommendThis door has 3 flaps and a magnetic seal that is far superior to my old single flap dog door. My dog is large and has no issues going through it. when the temps dropped into the teens, it sealed out the cold very well.
Thank you for this review! It's great to hear that this door has helped reduce temperature transfer into your home, even at very low temperature...
The insulated panel really helps with the cold
Would RecommendVery sturdy
Verified Purchaser
Thanks for this review, Mark! We're glad this door has been a good solution for you and your pet.
Nice product, but needed 2 modify 4 wall install
Would RecommendScrews are not long enough to go through a 4 1/2 wall. I had to purchase longer screws (5inch) (10-24) with matching nut. I also used a drill to screw the longer screws through each hole. I used a 10 mm socket to assist with holding the nut in place while screwing it together.
Verified Purchaser
Thank you for sharing your experience. We're sorry to hear that you had some trouble during the installation! Our team would love to assist you i...
It’s a great door! We just needed to replace
The box was missing the cover for the door. The box was taped up indicating it was already opened. Not all parts were in the box.
Verified Purchaser
We're sorry to hear that your box was missing pieces! We would recommend reaching out to Lowe's directly to address this.
If you...
Largest door works for our two German Shepherds.
Great door, keeps the cold out. Trust the nylong screws, dont torque them down crazy. Snug is good
Verified Purchaser
Thank you for this review, Joe! We're happy to hear this door has been helpful for both you and your shepherds, giving them freedom and minimizi...
Get a large if your dog 80lbs like my Lab.
Would RecommendJust what I wanted. Strong and weather tight.
Verified Purchaser
Thank you for sharing your experience with us, Lynda! We're so happy to hear this door has worked well for your lab, and been a good fit for you...
install
It's kind of a pain to install by yourself. The part in the middle doesn't "snap" in the way the directions say they will (I had to glue it to hold it in place) and the long screws to connect the outside to the inside are cheap, flimsy plastic. But once you get it installed, I guess it's nice.
Verified Purchaser
Thank you for taking the time to share this feedback with us, Nick! We're so sorry to hear you experienced difficulties installing your door.
trash! plastic bolts with metal nuts?
Would Not Recommendthis product is trash! I guess no one makes a quality product anymore!
We're terribly sorry to hear you've had trouble with your pet's door. We would love the opportunity to discuss this with you further and ...
Nuts in exterior are exposed to weather
Did not like the plastic screws
Verified Purchaser
Great Quality
Would RecommendCan’t live without this doggy door. The quality is better than other brands, the flaps and insert are good quality too, they hold up well to frequent use.
Verified Purchaser
We greatly appreciate you taking the time to share this feedback! It's good to hear that this door has been such a good fit for you and your dog...
Poor design
Would Not RecommendDoes not fit external walls as advertised, screws were 3 inches too short to fit a 2x4 stucco wall. Plastic lining for inside the wall is poorly attached and doesn't extend all the way through the wall. The cover for the inside does not provide any security, it doesn't slide in and latch. My previous PetSafe door was much better designed. And I paid an extra $30 for the extreme weather version, it has a third insulation flap that cost them $2 to make
We're sorry to hear your pet door did not meet expectations, Mike. We would love the opportunity to discuss this with you further and determine h...
Plastic is not hardware ffs
Would Not RecommendPlastic screws are not what I paid for. I bought the same thing 4 years ago. Now it's plastic Fing screws hell no i went and bought real hardware. I wont bother trying to get my money back, never going to happen. Just wont buy again.
Verified Purchaser
We're so sorry for any misunderstanding about the nylon screws that come with our doors! These screws have come with our doors for many, many ye...
Great product
Would Recommend[This review was collected as part of a promotion.] This is a great product for any pet owner. It comes in many sizes depending on your dog. It was very easy to install. I highly recommend this if you’re looking for a product of this nature.
From PetSafe
Thank you for your review, Ike. It's great to hear that the Extreme Weather Pet Door works so well for you. We appreciate you taking the time to share...
Great door for my dogs
Would Recommend[This review was collected as part of a promotion.] This is a quality pet door with everything you need to install in your door or wall. The instructions are easy to follow and cover most scenarios. The flap is substantial and everybody from my small heeler to my large hound dog can use it with no problems. Excellent product
From PetSafe
We're sorry to hear you had difficulty installing the flap for your door! We would love to speak with you about this directly so that we can und...