Ratings may include incentivized customer reviews.
What Customers Are Saying
The PetSafe dog door is generally well-received, with customers praising its durability and ease of use. Many appreciate the availability of replacement parts, which extends the product's lifespan. However, some users have reported issues with the flap warping or not sealing properly, especially in harsh weather. There is also a request for a clear flap option, as the tinted flap can be a deterrent for some pets. While replacement flaps are typically easy to install, a few customers have experienced problems with the fit or quality of the replacement parts.
Customer review summary generated by AI, including incentivized reviews.Works just like the original!
Would RecommendThe door installed easily and fits just like it’s supposed to. Since we have an older door, I was worried we couldn’t find a flap that would fit. Happy to find this works just as the original one did.
From PetSafe
High quality flap.
Would RecommendThis replacement flap is high quality and will last a long time. I have GSD, 90lb dog, and he works this flap hard! My only con is, it is about a 1/2inch shorter than the original flap. Cold air comes in, and maybe bugs in the spring...
From PetSafe
Stop those Drafts !
Should have done this years ago, the draft across the floor is gone ! Did both sides.
From PetSafe
Discontinued
Would Not RecommendClassic door, does not fit, must be an extra large.
From PetSafe
Just right
Exactly what was needed and as expected. This replacement flap is translucent gray and not clear like the original. There is a small clear spot in the middle around the logo, but pets can't peek outside very easily.
From PetSafe
Thank you for sharing your experience!
Flaps...
Would RecommendI guess I didn't pay close enough attention that the mounting bracket wasn't also included, so I had to order the bracket and haven't received it yet... so, once it's mounted, I'm sure they will be perfect!
From PetSafe
We are sorry to hear you did not get exactly what you needed right away, but are happy to hear it was resolved. If ever needed our team are always hap...
Replacement flap
Easy installation and perfect fit. Our door is ten years old and this is the first replacement part we have needed.
From PetSafe
Great door
Works perfect. Seals the area better than the old flap that we replaced.
From PetSafe
Over 20 year old door looks like new now!
Its great that I was able to get a replacement flap for this 22 year old door. Lookd great!
From PetSafe
Great replacement product
Would RecommendGreat replacement, easy to install. Instructions to replace was easy.
From PetSafe
Great service for 20 years
Would RecommendMy multiple dogs have used our same doggy door window for almost 20 years, and I've only had to replace the flap twice. It's that good. So glad PetSafe still carries the proper replacements!
From PetSafe
We are sorry to hear this is not the flap you were looking for. Our team would be more than happy to help. If you would like you can reach out to our ...