Ratings & Reviews for Origin 21 Veda Springs 4 -Piece Wicker Patio Sofa Conversation Set with Blue Cushions

Missing Pieces (never given replacement)

This looks nice but we were missing the legs for the lounge part and they said they would send them but never did. The table was also very warped. It’s been horribly inconvenient and now lounger is just a glorified dog bed off to the side…

Great set, awesome price

Lowes was great, they shipped a second one when the first was lost during shipping

Take Time When Putting Together

I'm with Kevin. It took a month for my delivery and Lowe's customer service stated it was missing after calling several times. I sent a certified to Lowe's, requesting to be made "whole". It was delivered two days later. Lowe's need to fire that company. When putting it together, I had to loosen all of the screws, in order to get the frames to fit. The instructions state to keep the loose until you get them all in. Only one of my screws didn't fit properly. I have it on my porch and I am smiling...

Lowes never had the item

Order the item it never arrived after several hours on the phone over the course of a week I was told several different things and finally told the ordered and according to them even shipped was out of stock probably permanently. At the least very unethical possibly even criminal

Damage item

I sent used this char to rate the quality it does appear comfortable. I received this beautiful outdoor sofa out to open the box and find out the base is damaged. I noticed the box was torn as well likely the cause of the damage. I sent a picture the same day of delivery and received no reply. I would have at least accept a replacement piece of the broken part. I called the customer service today and I was given 3 options. # option - I should package it and send it to Lowes store Option #2...

patio set

the set shipped pretty fast there was no damage overall i love it, but putting it together, it takes a while because none of the holes line up for the sectional.😡the table and ottomans were a breeze. bought it on clearance thats a plus 👏🏾🙂

I dont know

Might be a great product but I have not received it and no one seems to know where it . Was scheduled for delivery on 9/17/24 its 9/30/24 and I cannot get any answers

Good quality worth every penny

Good quality worth every penny. Looks beautiful, nice color.

Missing Parts and Forced Return

Shipping and delivery was really quick however that’s where it ends. We opened and unboxed everything only to find all hardware missing. We immediately called Lowe’s who said they would ask that the manufacturer (it’s a Lowe’s brand) reach out to us within 10 days via email to secure the hardware. We heard nothing after 10 days so we contacted Lowe’s again who advised our o my option is to return and we would have to take it back to the store. We do not have a vehicle that can transport this lar...

Item never recieved with no valid explanation

Pathetic shipping company. Could never track item and item has never been received.

Ok

Directions not helpful or complete

NO ASSEMBLY INSTRUCTIONS OR HARDWARE TO ASSEMBLE UNIT

a bit disappointing

I was really looking forward to getting this set but when it arrived and the directions were pretty worthless and the screws don't fit because the screw holes don't line up with each other so now I don't know what to do.

Easy to assemble , solid and space saver

Good quality at a bargain price

Ordered, shipment missing or lost, cancelled

Awful