Ratings & Reviews for Orbit 1 Output Port Smart Compatible Stationary Hose end water timer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the timer's intuitive setup and smart app features, particularly remote control and weather-based scheduling. Many highlight reliable watering performance once configured. However, a substantial portion report frustrating Bluetooth connectivity issues, limited range, and dependency on the Gen 2 hub for stable operation. Some experience repeated resets and app glitches. While long-term users report durability, others express concerns about plastic construction and past reliability issues. Despite connectivity drawbacks, most customers find the smart features worthwhile for lawn care convenience.
Customer review summary generated by AI, including incentivized reviews.Broke after one day
It broke after one day. Worked fine first day. Next day will not open whatever blocks water. Can hear it trying and it thinks it has worked and says it's watering but it's still sealed shut.
From 1 Output Port Smart Compatible Stationary Hose end water timer Verified Purchaser
Don’t Buy It
Would Not RecommendI wanted this to work out so badly, but unfortunately, the timer just isn’t worth it. It lasted about 6 months before it completely stopped working. At first it was good, but started going a little crazy after month 4. The screen would go gray, and we couldn’t get any of the controls to work. Then it said the battery was low, even though we just changed them. Sadly, this just isn’t a good product.
Hey there, I'm sorry to hear that this timer has not held up for you over time. Our Orbit support team is happy to help when you encounter issues... Read More
It works
Would RecommendEasy setup
Easy setup
Would RecommendWorks well and was easy to set up
From 1 Output Port Smart Compatible Stationary Hose end water timer Verified Purchaser
Easy instructions and set up
Would RecommendEasy set up
From 1 Output Port Smart Compatible Stationary Hose end water timer Verified Purchaser
non existent access to customer support
Would Not RecommendBought the hub and 2 units. I tried to see if I could login from a browser rather than the android app. It did not see my password as valid. So I clicked on the "forgot password" and it said it would send a link to my email address. Got an email - no link in it. So I clicked on the included link to contact tech support by email. Reply cam back from Orbit "You’ve reached an email address that is no longer working, or we’re experiencing a technical issue on our end." My conclusion is this c...
Hey there, I'm sorry to hear that you ran into issues accessing your account and reaching our support team. While we are generally not available ... Read More
Good quality timer
Timer is very reliable and easy to program
From 1 Output Port Smart Compatible Stationary Hose end water timer Verified Purchaser
Malfunctions & Poor Customer Support
Would Not RecommendI bought 2 of four port timers plus the wi-fi hub. I invested a significant amount of money in this system. It was incredibly difficult to set up initially. I had to delete the timers from the app several times and start over before I finally had a functioning system. A couple weeks after installing we left for vacation for 12 days. I came home to find that my vegetable garden and potted plants had not been watered in quite a while. Everything is bone dry. BOTH timers have the same issue. They a...
Hey Elizabeth, I'm very sorry to hear about the lack of support you received when contacting our support team. We are unable to provide support o... Read More
Great for a single flower bed
Would RecommendEasy to operate
From 1 Output Port Smart Compatible Stationary Hose end water timer Verified Purchaser
Not my favorite
Would Not RecommendIt won’t let you start then stop for a set time frame say 1-6 pm on the programming..
From 1 Output Port Smart Compatible Stationary Hose end water timer Verified Purchaser
Hey there, our Orbit support team is happy to help with the programming of our Orbit hose timers. We can be reached by phone at (800) 488-6156 or onl... Read More
Hey there, I'm sorry to hear that this timer did not work well after it's first day. Our Orbit support team is happy to help when you encount... Read More