Ratings & Reviews for NAPOLEON Freestyle 425 Graphite Grey 4 -Burner Liquid Propane Gas Grill
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this grill for exceptional cooking performance, with most highlighting quick heat-up, even distribution, and perfect searing without hot spots. The four-burner design allows precise temperature control across zones. Reviewers consistently emphasize heavy-duty construction, cast iron grates, and durable materials built to last. Thoughtful features like the push-button ignition, bottle opener, and tool hooks enhance everyday use. A small number mention the temperature gauge maxes at 700°F and note assembly challenges, though these are isolated concerns. Overall, most customers consider this a premium, reliable upgrade.
Customer review summary generated by AI, including incentivized reviews.Great Napoleon
super easy instruction for a pain frre setup with the app
From BILT
Great value
Easy to assemble. Heats up quickly and uniformly. Looks good too
From napoleon.com
Napoleon Freestyle 425
Very Helpful App. A good cross reference to the assembly manual in the box
From BILT
Very Unhappy!
Very Unhappy with this grill. Box was not damaged but grill lid has big gank and bent from factory packaging. Not a big, but the rest of this grill is junk. We put it together according to the directions. The door falls off continuously! Poor design. We used this grill twice. There is something wrong with the regulator. If I turn it down on low or medium to cook, it goes out every single time, wind or no wind! The propane is on fully, there is no user error. Have used gas grills for 25 years and...
From napoleon.com
Good Napoleon 425 instructions
Great instructions. Please add some color other than black.
From BILT
Just buy the Weber
Would Not RecommendOut of the gate, damage to the back support. Door magnets don't hold door closed and it comes with a fancy sticker that takes good off to get rid of. Feel and weight is just like any other grill, but when you grab onto a Weber you know it's a Weber. Disappointed with the grill and Lowe's assembly
Hi there! 👋 Thanks so much for taking the time to share your experience with the Freestyle 425. We really appreciate the feedback. I’m sorry ...
style 425. We really appreciate the feedback. I’m sorry to hear that your grill arrived with damage to the back support and that the door magnets and assembly didn’t meet expectations. That’s definitely not the experience we want anyone to have. We’d love to help make this right. If you can reach out to us directly, we can look into replacement parts, troubleshoot the door magnets, or explore other options to get your grill working the way it should.
Thanks again for letting us know. We’re here to help get you grilling happily! 🔥
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The bbq was delivered uninstalled. Being picked up March 13 to return to store. The installation was included in purchase.
From Freestyle 365 Graphite Grey 3 -Burner Liquid Propane Gas Grill Verified Purchaser
Awesome Grill!!
We had a chance to recently try it out and it has great heat distribution and have really enjoyed our first meal on it!
From napoleon.com
A pleasure to grill with
I have owned many grills and this is my favourite so far . Corvette performance with a Chevette price . Great job !
From napoleon.com
Horrible grill
This grill is worthless. It cannot even cook a 7 lb turkey breast in under four hours. It does not hold temperature well. I replaced my old grill with this grill and let me tell you, it was not worth the money.
From napoleon.com
Thank you for sharing your feedback on the F425DPGT. We’re sorry to hear about your experience with the grill and understand how frustrating that must...
Freestyle grill
Excellent little grill . Seams to be well built. Could use a magnet on the cabinet door To keep the wind from opening.
From napoleon.com
Thank you for sharing your experience with the F425DPGT. Based on the photos provided, we want to be very clear that this is absolutely out of the nor...