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 Gray EX Series 12 HP Garbage Disposal for Efficient Kitchen Cleanup

Ratings & Reviews for Moen Gray EX Series 12 HP Garbage Disposal for Efficient Kitchen Cleanup

4.6
145
Review
 4.6 out of 5
145 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Moen EX50C garbage disposal is a well-received product with several positive features. It operates quietly, has an easy installation process, and comes with a 5-year warranty. The stainless steel construction is durable. Overall, the disposal works efficiently and is considered a good value. Some minor drawbacks include a complicated mounting system and slightly louder than expected operation, but the majority of feedback is very positive.

Customer review summary generated by AI, including incentivized reviews.
145 Customer Reviews

Not as quiet as I thought it would

Would Recommend

Purchased this disposal to replace my incinerator badger assume with the increased insulation it would be much quieter. The disposal works well but is as noisy as my old one. A bit disappointing.

December 27, 2023

From moen.com

Response from Moen Plus Support

Hello Dln1234 and thank you for the feedback you posted on the Moen website. The Moen EX50C EX-Series Prep-Series ½ Horsepower Garbage Dispoal comes ...

Moen Plus SupportDecember 28, 2023

Moen product best of warranty

Would Recommend

Just purchased to replace brand no video or picture

January 5, 2023

From moen.com

Does it’s job

Would Not Recommend

Unit is still under warranty except for the splash guard that is totally deformed and won’t stay in place.

November 28, 2022

From moen.com

Response from Moen Plus Support

Hello Don S and thank you for the feedback you posted on the Moen website. We are sorry to hear of your experience with your Moen EX Series Prep™ Ser...

Moen Plus SupportDecember 7, 2022

Easy install

Would Recommend

This was an easy install, The little details like the snap ring tool made it even easier.

November 21, 2022

From moen.com

Garbage disposal

Would Recommend

Wanted a quieter disposal. Seems to be quieter. I'm pleased so far.

October 2, 2022

From moen.com

Buyer Beware

Would Not Recommend

Comes with a Polished Stainless Drain Flange. The only problem is Moen does not sell the matching Polished Stainless Drain for the other side of the kitchen sink. I asked Moen to send me both sides of the drain assembly in the stainless finish they do sell....but no feedback.

April 21, 2021

From moen.com

Response from Moen Consumer Services

Hello RSFF and thank you for the feedback you posted on the Moen website. The information stated in your review is accurate as the Moen Prep Series ½...

Moen Consumer ServicesApril 25, 2021

Easy to install and quiet disposal

Would Recommend

Easy to install with great instructions and videos available. Took about 40 minutes to install. Siunds quieter then what it replaced. Like the 5 year warranty. Durability tbd!

April 1, 2021

From moen.com

Louder than I expected based on previous reviews

Would Recommend

Purchased to put in a winter/vacation home where there was not one being replaced. Installed easily and is an attractive appliance. It is rather loud compared to what we have in our main home. Not planning on returning and hoping for long term service based on Moen name.

February 16, 2021

From moen.com

Response from Moen Consumer Services

Hello Lyle and thank you for the feedback you posted on the Moen website regarding the Moen Prep Series ½ HP Garbage Disposal. We are sorry to hear t...

Moen Consumer ServicesJune 16, 2021

Disposal does not suck the food down properly

Would Not Recommend

I have a Morn disposal and it does not work properly. It does not suck the food down the drain and you have use a dish brush to manually push all food down, even small stuff. I do not recommend this product.

February 3, 2021

From moen.com

Response from Moen Consumer Services

Hello Mike and thank you for the feedback you posted on the Moen website. The Moen EX Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power...

Moen Consumer ServicesJune 25, 2021

Great Brand

Would Recommend

Installed very easy product was a lot better than the old 1980's Kenmore the last homeowner had installed sounding like a jet engine..

January 26, 2021

From moen.com

Very quite

Would Recommend

Just purchased this disppsal recently and I replaced it myself & it was very easy to replace my old disposal. I'm really enjoying how quite this disposal is compared to the one I recently had.

January 4, 2021

From moen.com

Died quick, Moen won't transfer warranty

Would Not Recommend

Moen wouldn't transfer the warranty of the disposal to me since I wasn't the original purchaser. Device died in less than four years (troubleshooting/un-jamming documents didn't help - the motor has seized) and Moen refuses to back their product since the previous home owners, not me, installed this a couple years ago. Their excuse was, "we've done it this way since 1996" - which is some pretty amazing logic...woof. If you don't back your products then I won't be buying a Moen replacement.

December 29, 2020

From moen.com

Response from Moen Consumer Services

Hello NotCoolBro and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with the Moen ...

Moen Consumer ServicesJune 24, 2021

New garbage disposal

Would Recommend

Just got this and was easily installed. It works great and is much quieter than the previous one I had.

December 15, 2020

From moen.com

Disposal

Would Recommend

We bought the above model a week ago and we love it. It’s so much more quiet than or old one and I like the tapered design as it fits much better in the sink cabinet.

November 28, 2020

From moen.com

Somewhat quite

Would Recommend

Only had the disposal installed about a week, but seems to work ideally.

November 22, 2020

From moen.com

Awesome

Would Recommend

I believe in Moen awesome Products EZ to install and great warranty.

November 20, 2020

From moen.com

Excellent Garbage Disposal

Would Recommend

Excellent product, powerful and minimal noise, highly recommended!

November 14, 2020

From moen.com

Moen ex50c

Would Recommend

Installed ex50c 10/228/2020 super quite, easy install and wife very HAPPY!

October 28, 2020

From moen.com

Simple install, quiet

Would Recommend

I just put this in. Install was simple and strife forward with the exception of no plumbers putty included. The disposal is quiet, but I haven't actually ran anything through it yet.

October 19, 2020

From moen.com

Very good disposal so far

Would Recommend

Pros. I installed this 2 week's ago. It does the job well and is quieter than most. Takes up less space than our previous disposal. Removable splash guard is a plus. Nice, tight stopper fits snugly. Minor Cons. We turn it on at the end of the day to make sure there isn't any food left in it . When there isn't there is a brief chinging noise when it starts. The Simple Snap Tool is useful when replacing the snap ring but not so simple to use. Use caution, maybe gloves when using the tool. ...

October 11, 2020

From moen.com