Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise faucets for reliability, stylish design, and straightforward installation taking as little as 20 minutes. The pull-down spray feature, strong water flow, and smooth handle operation impress most users. Reviewers highlight the sleek stainless steel and brushed nickel finishes that enhance kitchens. Many report decades of trouble-free use and express strong brand loyalty, planning exclusive future purchases. A few note occasional spray power concerns or minor leaks, but these are vastly outweighed by positive feedback.
Customer review summary generated by AI, including incentivized reviews.A couple design flaws but great otherwise
Would RecommendI love the style but the hoses aren’t quite long enough, so they’re very tight. It would be better if they had at least a few more inches each. Especially the pull-down hose. We almost couldn’t attach the cold hose due to the length. I also wish the faucet handle was reversed so down is cold and up is hot. That’s going to take some getting used to and a strict warning to anyone else who tries to turn it on, since I keep my hot water hotter than most.
From moen.com
Love My New Morn
My plumber installed my new kitchen faucet. It is fabulous.
From moen.com
We have the Brantford 7185SRS. The hose at the top of the Quick Connect Adapter is leaking. It is the compression ring. My husband has been unable to stop the leak trying a patch. Can we order just the Quick Connect Adapter?
From moen.com
Spray handle broke after two years
Would Not RecommendNot only us but two other neighbors that have the exact same problem and had to replace. What a nightmare when your new sink breaks. Do not recommend!
From moen.com
a faucet that works ( finally)
Would RecommendMore compact product that takes up less space -- really like it
From moen.com
Great design
Would RecommendProfessional plumber installed very well made and great power sprayer
From moen.com
Moen For Life!
Would RecommendWe had our older model Moen faucet break and that particular model was no longer available. Moen gave us a choice of several models to choose from to replace the damaged faucet. We chose the Brantford 7185ORB. The new faucet was sent to us and arrived in two days. We had a plumber install it and we are thrilled with the new look and functions of this new faucet.
From moen.com
Love it
Would RecommendInstalled in our recently renovated kitchen. Looks great and works great.
From moen.com
Beautiful Faucet
Would RecommendThis faucet was a replacement for a 23 year old one. It turned out to be so much prettier than I had thought. The quality is amazing. Very well made. I had wanted to install this myself after watching videos; however, the one that had to be removed first was too tight and hard to reach.
From moen.com
Not sure model, the builders installed
Would RecommendI love my Moen faucet but not sure model number cause builder installed
From moen.com
Broke after only 3 years
Would Not RecommendVery disappointing… The high/low pressure button stop working after only three years of use.
From moen.com
Hello Eric and thank you for the feedback you posted on the Moen website. We are disappointed to hear your the spray wand on your Moen Brantford Spot ...
Excellent Product
Would RecommendReplaced an older faucet...the difference is fantastic. My wife loves the high arc design and waterflow.
From moen.com
Built in quick connect issue
There is leak coming from the "built-in quick connect" part of the hose. I can't find a replacement nor I can see a way how this can be fixed. Any help please?
From moen.com
Great quality and features!
Would RecommendJust replaced my 14 year old faucet with this one. Love everything about it so far. My plumber says Moen is the best.
From moen.com
1 year old and broke
Would Not RecommendFaucet's button for the water volume is broken. Only get higher volume. Very disappointed.
From moen.com
Hello Terry and thank you for the feedback you posted on the Moen website. We are pleased to see that you took advantage of Moen’s lifetime limited wa...
Love it. Expect it to be wonderful.
Would RecommendWe just had this Moen kitchen faucet installed. Love it and expect it to be nothing but wonderful. Not sure why the prior homeowner bought that crap they left us.
From moen.com
Stylish and functional.
Would RecommendTruly a work of art. Powerful spay. Exceeded our expectations.
From moen.com
Quick connect broke and water went everywhere
This faucet was installed when I bought my house new, as of yesterday not quite 6 years over those years we haven't had any issues with it until last night when the clip in the quick connect broke. But you can't just buy a replacement quick connect you gotta get the whole thing as I don't believe this particular disconnect comes off.
From moen.com
Looks nice but rusted right through
Would Not RecommendBrass tube with threads rusted right through and broke off under the counter.
From moen.com
Hello David TX and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you were experiencing with your ...
Great features
Would RecommendI had a problem finding the model number and spent almost 1/2 hour and kept adding other numbers and finally found one! You should Mark specifically the model number on the box or somewhere easy to see!
From moen.com
Hello Mmackinn and thank you for the feedback you posted on the Moen website. We are sorry to hear your spray wand is not functioning correctly. Plea...