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High Efficiency Agitator Medium ( 4.2-cu ft ) Top-Load Washer ( White )

Ratings & Reviews for Maytag High Efficiency Agitator Medium ( 4.2-cu ft ) Top-Load Washer ( White )

4.3
23002
Review
 4.3 out of 5
23002 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This top-load washing machine offers a large capacity drum for handling big loads and bulky items. It provides effective cleaning power, especially with the "deep water wash" option, and operates quietly and efficiently with auto-sensing to optimize water usage. The simple and easy-to-use controls are appreciated by many users. However, some customers have reported issues with the auto-sensing water level not providing enough water for complete cleaning, and a few have experienced mechanical problems after a year or two of use. Overall, the appliance is considered durable and reliable by most customers.

Customer review summary generated by AI, including incentivized reviews.
23002 Customer Reviews

Maytag will never get my business again.

Would Not Recommend

This Maytag washer costed me over $1100. brand new. It is one of the HE machines right after they came out. They should have to refund your money back because it has never worked right and I had to find out on the web how to recalibrate it because there customer service do not want to help you . Even after doing this it takes over two and a half hours to wash one load of clothes and half of the time it have water standing in the machine. They will rarely spin out right. When calling to que...

April 1, 2026
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Response from MaytagTeam

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

MaytagTeamApril 6, 2026

MaytagBrand

Works Great!

Would Recommend

[This review was collected as part of a promotion.] Such a great value for my dollar! It works great and my clothes come out clean!

February 28, 2026

From maytag.com

Short Life.

(This review was collected as part of a promotion.) Plastic gear worn down so washer would not spin. Had to replace gear, machine works great but life cycle seems way to short.

November 26, 2025

From maytag.com

Response from Consumer Care

Hello! We are so sorry to hear about your experience. To help us investigate what happened and make things right, could you please send us a quick ema...

Consumer CareNovember 28, 2025

Cannot recommend

Would Not Recommend

I bought this in 2021 and we use it weekly. Consistently unbalanced loads, even for small amounts of laundry. This had to be constantly re-balanced and the spin cycle was very loud. I had it serviced after a few months to make sure we were not using it improperly. Four years in I find myself looking for another washer and I am skeptical about buying another Maytag

October 10, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareOctober 10, 2025

Great fatures

[This review was collected as part of a promotion.] I bug this 6 years ago and I have never seen anything like this before

October 5, 2025

From maytag.com

WORSE WASHING MACHINE EVER!

Would Not Recommend

Maytag does not stand behind their crappy products. I had this washer for 3 years and it developed a problem with the drum on the spin cycle. Only lasted 3 yrs and when I called Maytag, all they asked was did I buy an extended warranty. I told them I bought a brand I thought I could depend on, I shouldn't need a warranty after 3 yrs. Too bad they said. Buy a different brand!!!

September 19, 2025
Verified Purchaser
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamSeptember 19, 2025

MaytagBrand

Incredible junk

Would Not Recommend

Worst washer I've ever owned. Miserable water saver features and shoddy parts are a nightmare. Had to pay $400 to get it repaired right after the warranty expired. Never again will I have an HE or Maytag washer!!!

September 5, 2025
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamSeptember 8, 2025

MaytagBrand

Lasted only 6 years

Would Not Recommend

I do not recommend this machine. We've only owned it 6 years and now it needs $800 in repairs! That's more than we paid for the washer. The transmission and gear shaft need replacing, not covered in their 10 year warranty of course. It's only my husband and I, and I do one load of laundry every other day. So it certainly was not overused. Wow! Guess I won't be purchasing Maytag every again.

August 26, 2025
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamAugust 27, 2025

MaytagBrand

DO NOT PURCHASE

Would Not Recommend

[This review was collected as part of a promotion.] I bought this washer 2 years ago. It’s the worst washer I’ve ever owned. Takes 2 hours for 1 load. Nothing gets clean. Sometimes the soap isn’t even dissolved. Wish we could retune it. Will NEVER buy Maytag again.

August 17, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret you are having these concerns about your Washer. We value all of our customers, and we would ...

Consumer CareAugust 19, 2025

Never again

Would Not Recommend

Hate doing laundry using this machine. Roughly 2 hours to wash 1 large load - single rinse setting. This machine also has the option for 2 rinses. Energy savings is negated by the extraordinarily long run time. Waste of time. I should have believed the negative reviews. Looking forward to it breaking so I can justify buying a Speed Queen.

August 12, 2025
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Response from MaytagTeam

Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry i...

MaytagTeamAugust 12, 2025

MaytagBrand

Piece of Garbage

Would Not Recommend

We bought this in July 2022 and paid for Lowe's to deliver and install. They installed it incorrectly and the back panel caught fire. It took several days for them to come back and install correctly. Now, after 3 years of light use, it is in need of repair that costs more than the machine itself. Our appliance guy said that since Whirpool bought Maytag, they are terrible now and to stay away from both brands. He suggested a top load GE.

August 8, 2025
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamAugust 8, 2025

MaytagBrand

Awesome machine

[This review was collected as part of a promotion.] I recently purchased my washer and my wife and I love it. My wife actually said that we should go buy the matching dryer. So it looks like another trip to the store.Thank You Maytag for building a great product.

August 3, 2025

From maytag.com

Terrible washer

Would Not Recommend

Have had this washer maybe 3 years now. In that time, the agitator apparently wasn't working for a mystery amount of time, and it doesn't seem like it does anything different for deep water wash, it might even use less water than it does for auto sensing. Things need to be washed multiple times, and I cannot recommend this machine at all.

July 31, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareAugust 4, 2025

Happy Wife!

[This review was collected as part of a promotion.] My wife is really happy with this Maytag washer. Large stainless tub with easy to use dials.

July 27, 2025

From maytag.com

Would Not Recommend

Purchased this washer September 2022. Did not last 3 yrs, was told it would cost over $600.00 to repair. ☹️

July 24, 2025
Verified Purchaser
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamJuly 24, 2025

MaytagBrand

Shaking too loud

[This review was collected as part of a promotion.] The entire washer is shaking with the house shaking too

July 3, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns about your Washer. We actually have a handy Owner Center t...

Consumer CareJuly 8, 2025

Don't buy

Would Not Recommend

Very aggressive spin cycle, tends to tangle clothes up. When a load becomes unbalanced the aggressive spin cycle makes the machine jump (literally). Do not recommend.

June 30, 2025
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

MaytagTeamJuly 1, 2025

MaytagBrand

Always needs fixed

[This review was collected as part of a promotion.] We had it in and out of repair since it was three years old. First not spinning twice. Now not agitating

May 28, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...

Consumer CareMay 29, 2025

My husband learned to use the washing machine the

Would Recommend

[This review was collected as part of a promotion.] the instrument panel is so easy to use for results . the amount of what to wash , full, medium, light, is great. be careful how you load because during the spin process the washing machine will may cause vibration and walk due to unbalance .

May 8, 2025

From maytag.com