Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Zeno PIN Genie Pro Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Lockly Zeno PIN Genie Pro Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.8
107
Review
 4.8 out of 5
107 Reviews

2 Star
0%
1 Star
0%

100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers multiple secure access methods, including phone, watch, and PIN code. Users appreciate the random keypad number placement for added security. The lock is reported to have reliable performance, long battery life, and easy management of access for guests and family.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

Great product

Would Recommend

The lock was very easy to install and program. It saves time when trying to get in the door. It can be locked or unlocked from anywhere and I love being able to unlock it just by tapping my phone or watch.

May 2, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the fantastic 5-star review! We're so glad to hear the installation and programming were easy for you. It’s great that the remote access...

Lockly Customer ServiceMay 5, 2026

Safe and secure lock

[This review was collected as part of a promotion.] This has made me feel more secure and safe knowing I can check in and lock my door if I ever forget. It's also made it easy for me to unlock when needed remotely for friends/family. The powered deadbolt is such a great feature.

April 26, 2026

From influenster.com

Response from Lockly Customer Service

Thank you for sharing your experience! We're glad to hear that your smart lock has helped you feel more secure and provided added convenience for chec...

Lockly Customer ServiceApril 27, 2026

best mom hack

Would Recommend

we have been loving our lockly! we have had it for a little more than a week and it has been so convenient! we can run out for a quick outing and not have to worry about bringing keys and always know the door is locked because it locks automatically! I am so glad we got it!

April 16, 2026
Was this Review Helpful ?

Amazing Locking Device

Would Recommend

So happy we went with Lockly for our front door deadbolt. Very secure, SO easy-to-use and set-up was very simple! I feel so safe and sound now with the timed lock.

April 6, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the wonderful feedback! We’re so happy to hear that you’re loving your Lockly deadbolt and that the setup process was smooth and easy. ...

Lockly Customer ServiceApril 6, 2026

PIN Genie Pro Zeno Series Keypad Deadbolt

[This review was collected as part of a promotion.] The lock is sleek, modern, and super convenient. The keypad power feature is easy to use, it feels secure, and I really like the added smart features like app control and voice assistant capability. It gives peace of mind knowing I can lock or unlock the door remotely, and the design looks clean on the door without being bulky. Set up was straight forward if you’re comfortable with basic installation, no maintenance. Overall, it’s a smart, reli...

March 31, 2026

From influenster.com

Response from Lockly Customer Service

Thank you for the fantastic 5-star review! We’re so glad to hear you’re enjoying the sleek, modern design and that the lock fits cleanly on your door ...

Lockly Customer ServiceMarch 31, 2026

Awesome lock, works as excpected

Would Recommend

I bought other locks and returned them and ended up getting only this lock on every door. Works as expected.

March 27, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your review! We’re thrilled to hear that this lock exceeded your expectations and earned a permanent spot on every door. Your trust mean...

Lockly Customer ServiceMarch 30, 2026

Works well

Would Recommend

I bought this several months ago, but just installed. Installation was easy with step by step guide on how to install. I really like the autolocking feature that it has. Unlocking can be difficult at times, as the numbers are small/move around. However, great product and I highly recommend!

February 11, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for taking the time to share your experience! We’re glad to hear the installation was easy and that you’re enjoying the auto-locking feature...

Lockly Customer ServiceFebruary 11, 2026

Great product

Would Recommend

This was relatively easy to install and the app interface is easy to understand and navigate. I’d buy it again.

February 7, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We’re glad to hear that installation was straightforward and that you found the app easy to use. It means a lot to know y...

Lockly Customer ServiceFebruary 10, 2026

Nice modern security for your home

[This review was collected as part of a promotion.] All I got to say is it was easy to install on my door and I think it's a great product for it's value , the app was easy to use and that for me is great 👍easy. Overall it brings security with modern features easy to maintain. Would I recommend it yes it's worth it.

January 30, 2026

From influenster.com

Response from Lockly Customer Service

Thank you for the awesome feedback! We're so glad to hear you had an easy time installing the lock and found the app simple to use. It’s great to know...

Lockly Customer ServiceFebruary 2, 2026

Awesome

Would Recommend

This lock is amazing. We switched from Yale because of the reviews and features. The main feature that sold us is the fact that you can have your hands full and just put your Apple Watch to the lock and it will unlock.

January 29, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the great review! We’re thrilled to hear that you made the switch to Lockly and that the features and reviews helped with your ...

Lockly Customer ServiceJanuary 30, 2026

Secure and easy installation

Would Recommend

I bought this about a month ago, this is my second locky brand lock and I am very satisfied with both. This one only uses 4 batteries instead of 6 which is great and it’s smaller. I recommend lockly 100%.

December 10, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your continued support and kind words! We're thrilled to hear that you're satisfied with your second Lockly lock and that the sm...

Lockly Customer ServiceDecember 10, 2025

Unlock door with my phone!

[This review was collected as part of a promotion.] This lock was so hard to install! It shouldn’t have been this difficult. Just so many steps. It’s somehow also not aligning with the hole in the door frame either. I think once I fix that, I will enjoy the product. It’s really cool that I can unlock the door with my phone!

November 12, 2025

From influenster.com

Response from Lockly Customer Service

Thank you for your feedback! We’re sorry to hear that installation has been challenging. Proper alignment can make all the difference, and we want to ...

Lockly Customer ServiceNovember 12, 2025

A smart deadbolt that allows you to access from yo

[This review was collected as part of a promotion.] The Lockly PIN Genie Pro combines serious security with Apple-ecosystem convenience. The “hack-proof” rotating keypad really works, and with built-in Wi-Fi and Home Key, it’s one of the most feature-rich smart deadbolts without needing a separate hub. Battery powered 4-A A last about 8-10 months. Heavy zinc alloy build feels premium. Installation is similar to a standard deadbolt; fits most U.S. door frames (1-3/8”–2” thick). The noise motor i...

November 10, 2025

From influenster.com

Response from Lockly Customer Service

Thank you for the detailed feedback! We’re thrilled to hear you’re enjoying the security, convenience, and premium feel of the Lockly PIN Genie Pro. W...

Lockly Customer ServiceNovember 11, 2025

So far so good!

[This review was collected as part of a promotion.] I have been using Lockly for a few months and it works as expected. Installation was easy with clear instructions. I haven’t run into any issues so far to report, happy with my new lock. I received this product for free in exchange for my honest review.

September 30, 2025

From influenster.com

Response from Lockly Customer Service

Thank you for taking the time to share your experience! We're so glad to hear that installation was smooth and that your Lockly has been working as ex...

Lockly Customer ServiceOctober 1, 2025

Love the lock

I reviewed this prior to puchase, and it hasn't disappointed. I particularly liked the remote access control and fingerprint security. I'll setup the other features (face, pin), but being able to control this lock when not on premises is the big win for me.

September 29, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your thoughtful review! We’re thrilled to hear the lock has lived up to your expectations. Remote access and fingerprint security are de...

Lockly Customer ServiceSeptember 30, 2025

It works great, WiFi signal is weak

Would Recommend

I really like this lock if I’m within proximity. When it comes to remote connection it takes a minute and at times I get the error of the device being disconnected. I rarely need it remotely so it’s not a big deal.

September 27, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re glad to hear that you’re enjoying your Lockly lock and that it works well when you’re nearby. We apprecia...

Lockly Customer ServiceSeptember 29, 2025

Near flawless

Would Recommend

I got this to replace another electronic/non key lock. I look the functionality more for sure. This is near flawless. I find the pin totally fine. And iPhone home/app works smooth and fast. The NFC “card” for the app does not always work fine. It sometimes take multiple tries. However, I now use normally the home integrated app on the lock screen direct.

September 21, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your detailed review! We're happy to hear that you're enjoying the functionality of your new Lockly and that it’s been a smooth experien...

Lockly Customer ServiceSeptember 22, 2025

Love this smart lock!

Would Recommend

Got this as a gift from my boyfriend. Set up was easy with bfs help. Easy to add users and program codes. Connects also with Apple home and Alexa. So glad I got the more expensive model compared to the basic models I was thinking of ordering myself.

September 3, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re so glad you’re enjoying your lock and finding the setup, user management, and smart home integration with...

Lockly Customer ServiceSeptember 4, 2025

Very Snazzy

Would Recommend

This lock is very cool! I love that the pin keypad is secure, and that you’re offered multiple method to secure the home: key, hand swipe, pin, phone. One nuisance is the include door sensor. It’s not needed as most homes have that built in

August 28, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your feedback! We’re glad you’re enjoying the multiple ways to secure your home and the convenience of the Lockly lock. We appre...

Lockly Customer ServiceSeptember 2, 2025