
Ratings & Reviews for LG Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 12000-BTU )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The LG window air conditioner offers efficient cooling performance and useful features like WiFi connectivity. Many users report the unit cools rooms quickly and effectively, even in hot weather. The quiet operation is also widely praised. However, some customers experienced issues with the unit malfunctioning or difficulties connecting the WiFi. Despite these occasional problems, the majority of users express satisfaction with the product's cooling capacity, energy efficiency, and convenient controls.
Customer review summary generated by AI, including incentivized reviews.Great Unit and Price
[This review was collected as part of a promotion.] I purchased this a few weeks ago and couldn't be happier. Great , Efficient unit. It is very quiet too. Love it !
From lg.com
Runs quiet, great features.
[This review was collected as part of a promotion.] I bought this air conditioner on August 9th. It is so much quieter than my old one and it keeps my house cool. I run it on the energy saver mode most of the time, so it cycles on and off periodically and I am sure that it will save me money on my electric bill.
From lg.com
WiFi rocks
[This review was collected as part of a promotion.] Love my new LG 12000 BTU SMART WI-FI ENABLED WINDOW AIR CONDITIONER. It cools the needed area in my house perfectly. The WiFi feature is totally convenient when I can use the app on my iPhone to turn it on from anywhere.it sure is nice to come home to an air conditioned home.
From lg.com
Perfect
I bought this window unit last month. Very pleased with this unit as it keeps me cool during these very hot days.
From lg.com
It's very cool!
[This review was collected as part of a promotion.] This air conditioner makes me cool all day long. It works pretty well, I was having issues with the reset button but it was resolved. It's pretty nice.
From lg.com
Ease of installation ,very workable.
I bought this unit for the features & friendly installation instructions.
From lg.com
Quietly makes room comfortable!
Finally got my AC installed! Directions were useless; family members installed it for me but it leaked into the house? I hired a handyman from Angi and he had had experience installing ACs and it's working like a charm! What a blessing in this awful heat and humidity!
From lg.com
Works great eas to use gets very cold
Had about a month Ver cold works great easy to uses
From lg.com
Bought this on 6/6/23 received on 6/12/23 and doesn't work right out of the box. 2 calls to support has done nothing.. Will never buy LG again. Never LG Never
From lg.com
Delivers the Goods on all Features!
I am so glad I bought this LG Thin q 12000 BTU window unit. It delivers on all promises. It is actually quiet. It cools more than the recommended square footage. It was easy to install. Everything needed to make installation efficient was in the carton. The filter is easy to access. The remote is effective at 30 feet. Thank you LG, for making an excellent product.
From lg.com
LG AC LW1217ERSM
I used the AC for the first time last night, and it was great. It was quiet, cooled off the room very quickly, and we are very pleased with our purchase.
From lg.com
Cools a large open concept area.
Used it a couple of times and good so far. Only had the unit for a week, it's a 2 man job installing the unit.
From lg.com
Great AC
[This review was collected as part of a promotion.] Works great had some mi or issues but we worked hard to figure it out together with the LG support team
From lg.com
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely mak...
Leaks, doesn’t cool, could be 90 out and all it do
Leaks, doesn’t cool, could be 90 out and all it do
From lg.com
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh...
Works Great, Keeps 3 1/2 rooms cool during summer
Works Great, Keeps 3 1/2 rooms cool during summer. I use the Wifi app to adjust temperature during the day as needed. It's very easy.
From lg.com
Great features, easy to install, quiet operation.
Purchased a month ago as a quick fix when our central a/c went out. Glad we made the purchase.
From lg.com
Terrific machine far better than expensive priors
I'm the guy who always tends to spend top dollar on things. This is my second LG replacing units that cost almost twice as much (think German for "Fred"). Much much quieter, flawless operation, feels solid. I'm pretty stunned at the quality/cost ratio here. This is my go-to brand now.
From lg.com
Cool and comfortable
During this extreme heat purchased this air conditioner and life is much better and cooler. l G is my brand of trust worthy merchandise. Not my first LG product. Actually my third.
From lg.com
Hi, James Folmar. Thanks for reaching out. Hopefully you were able to get your AC to work. But should you have additional concerns, please feel free t...