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Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 12000-BTU )

Ratings & Reviews for LG Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 12000-BTU )

4.4
251
Review
 4.4 out of 5
251 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The LG window air conditioner offers efficient cooling performance and useful features like WiFi connectivity. Many users report the unit cools rooms quickly and effectively, even in hot weather. The quiet operation is also widely praised. However, some customers experienced issues with the unit malfunctioning or difficulties connecting the WiFi. Despite these occasional problems, the majority of users express satisfaction with the product's cooling capacity, energy efficiency, and convenient controls.

Customer review summary generated by AI, including incentivized reviews.
251 Customer Reviews

Great Unit and Price

[This review was collected as part of a promotion.] I purchased this a few weeks ago and couldn't be happier. Great , Efficient unit. It is very quiet too. Love it !

November 14, 2023

From lg.com

Runs quiet, great features.

[This review was collected as part of a promotion.] I bought this air conditioner on August 9th. It is so much quieter than my old one and it keeps my house cool. I run it on the energy saver mode most of the time, so it cycles on and off periodically and I am sure that it will save me money on my electric bill.

August 28, 2023

From lg.com

WiFi rocks

[This review was collected as part of a promotion.] Love my new LG 12000 BTU SMART WI-FI ENABLED WINDOW AIR CONDITIONER. It cools the needed area in my house perfectly. The WiFi feature is totally convenient when I can use the app on my iPhone to turn it on from anywhere.it sure is nice to come home to an air conditioned home.

August 24, 2023

From lg.com

Perfect

I bought this window unit last month. Very pleased with this unit as it keeps me cool during these very hot days.

August 19, 2023

From lg.com

It's very cool!

[This review was collected as part of a promotion.] This air conditioner makes me cool all day long. It works pretty well, I was having issues with the reset button but it was resolved. It's pretty nice.

August 8, 2023

From lg.com

Ease of installation ,very workable.

I bought this unit for the features & friendly installation instructions.

July 30, 2023

From lg.com

Quietly makes room comfortable!

Finally got my AC installed! Directions were useless; family members installed it for me but it leaked into the house? I hired a handyman from Angi and he had had experience installing ACs and it's working like a charm! What a blessing in this awful heat and humidity!

July 25, 2023

From lg.com

Works great eas to use gets very cold

Had about a month Ver cold works great easy to uses

July 15, 2023

From lg.com

Bought this on 6/6/23 received on 6/12/23 and doesn't work right out of the box. 2 calls to support has done nothing.. Will never buy LG again. Never LG Never

June 24, 2023

From lg.com

Response from Social Media

Hi, James Folmar. Thanks for reaching out. Hopefully you were able to get your AC to work. But should you have additional concerns, please feel free t...

Social MediaJune 24, 2023

Delivers the Goods on all Features!

I am so glad I bought this LG Thin q 12000 BTU window unit. It delivers on all promises. It is actually quiet. It cools more than the recommended square footage. It was easy to install. Everything needed to make installation efficient was in the carton. The filter is easy to access. The remote is effective at 30 feet. Thank you LG, for making an excellent product.

May 18, 2023

From lg.com

LG AC LW1217ERSM

I used the AC for the first time last night, and it was great. It was quiet, cooled off the room very quickly, and we are very pleased with our purchase.

May 14, 2023

From lg.com

Cools a large open concept area.

Used it a couple of times and good so far. Only had the unit for a week, it's a 2 man job installing the unit.

May 14, 2023

From lg.com

Great AC

[This review was collected as part of a promotion.] Works great had some mi or issues but we worked hard to figure it out together with the LG support team

May 6, 2023

From lg.com

Response from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely mak...

Social MediaMay 15, 2023

Leaks, doesn’t cool, could be 90 out and all it do

Leaks, doesn’t cool, could be 90 out and all it do

April 15, 2023

From lg.com

Response from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh...

LG Social MediaApril 16, 2023

Works Great, Keeps 3 1/2 rooms cool during summer

Works Great, Keeps 3 1/2 rooms cool during summer. I use the Wifi app to adjust temperature during the day as needed. It's very easy.

December 3, 2022

From lg.com

Great features, easy to install, quiet operation.

Purchased a month ago as a quick fix when our central a/c went out. Glad we made the purchase.

November 6, 2022

From lg.com

Terrific machine far better than expensive priors

I'm the guy who always tends to spend top dollar on things. This is my second LG replacing units that cost almost twice as much (think German for "Fred"). Much much quieter, flawless operation, feels solid. I'm pretty stunned at the quality/cost ratio here. This is my go-to brand now.

October 6, 2022

From lg.com

Cool and comfortable

During this extreme heat purchased this air conditioner and life is much better and cooler. l G is my brand of trust worthy merchandise. Not my first LG product. Actually my third.

September 20, 2022

From lg.com