Ratings may include incentivized customer reviews.
What Customers Are Saying
This gas cooktop offers powerful performance and functional features, including a strong center burner and the ability to simmer at low temperatures. Many users find it easy to use and well-suited to their kitchen. However, a significant number of customers have reported issues with gas leaks, faulty ignition, and poor durability of some components. The manufacturer's customer service has also been criticized for not adequately addressing these problems. Potential buyers should carefully consider the balance of positive and negative feedback before making a purchase decision.
Customer review summary generated by AI, including incentivized reviews.New gas stove top as part of refurbishing a kitche
Would Recommend5 burner replacing a 4 burner. On sale , good price. High quality
Verified Purchaser
Great stovetop
Would RecommendThe stove works great. The burners heat very well. The grates are very sturdy.
Verified Purchaser
Well made, high quality!
Would RecommendVery nice cook top! Everything we expected!
Verified Purchaser
Great stove top
Would RecommendEasy to install and works great.
Verified Purchaser
More personal interactions for customer serv
Would Recommendvery good experiences with purchasing a nd installation services
Verified Purchaser
Love it!
I just love my new cooktop. The design makes it really easy to clean. In terms of performance, I noticed that cook times are a little bit shorter. The gas dial has a wide range, so I can go from very low to high flame. Also having an additional burner is great. I can have multiple meals going at the same time. The only thing I noticed is that one of the burners makes a little clicking noise even after ignition. Not sure if this is normal but it does work fine.
From lg.com
Great price for a great product
Would RecommendCooktop blended in with my current kitchen setup perfectly
Verified Purchaser
Great service
Would RecommendI loved the product
Verified Purchaser
Burner heads
Would Not RecommendPlease do not buy this cooktop if you want to it to look nice after cooking and cleaning. The burner heads are made of a very cheap material and the silvery finish wears off even if you use the mildest soap. One would think that a company like LG would have put more thought into what kind of material would be durable and ideal for a surface that is exposed to high heat, grease etc. I have had this cooktop for 18 months and have already had to change the burner heads 2-3 times. Even though I have...
Hi, there. Thank you for sharing your experience with the LG Cooktop (CBGJ3023S) model. We appreciate your detailed feedback and understand how impor...
Hello, Patty. Love hearing how much you’re enjoying your new cooktop! Thanks for sharing your experience with your LG cooktop — the easy‑to‑clean desi...