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4.9-cu ft High Efficiency Impeller Top-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 4.9-cu ft High Efficiency Impeller Top-Load Washer (Graphite Steel) ENERGY STAR

4.4
266
Review
 4.4 out of 5
266 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received very positive reviews overall. Customers praise its great performance, large capacity, and wide range of features, including thorough cleaning, energy efficiency, and quiet operation. Many highlight the front control panel, ability to handle large loads, and specialized settings. However, a small number have experienced issues such as clothes not getting fully clean, the tub being too deep, and problems with the control panel. But the majority of reviews are extremely positive, with many customers highly recommending the product.

Customer review summary generated by AI, including incentivized reviews.
266 Customer Reviews

Great Load Capacity!

[This review was collected as part of a promotion.] Multiple washing cycles allows for washung several different fabrics. Tired of paying laundromats to.clean my comforters, the load capacity is what sold me. This top loading unit is pretty sleek looking and is quiet when compared to other units. Cleans the clothes very well. On occasion there is a residue that resembles lint that will collect on my dark load which causes me to run it through the rinse cycle again. That would be the only negati...

June 15, 2022

From lg.com

Fits my comforter!

Would Recommend

[This review was collected as part of a promotion.] I was so excited to have a new washer that fits my comforter and quilts. No more going to the laundry mat. My comforter looks and smells clean. Great machine.

February 7, 2022

From lg.com

It blew apart after a fees of service.

Would Not Recommend

[This review was collected as part of a promotion.] See my photos below of the washer and damage to my house.

November 16, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaNovember 18, 2021

Was a great machine

Would Not Recommend

[This review was collected as part of a promotion.] If you don’t plan on having your washer too long after the warranty runs out, it’s perfect for you. Over the 5 years I’ve had mine, I’ve lost the use of many of the controls and trying to get someone to repair in my area is impossible. So check on that before you buy!

October 3, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaOctober 5, 2021

Excellent washer!

Would Recommend

[This review was collected as part of a promotion.] I bought this washer few years back. It still runs beautifully and washes the clothing real well. Using the different features of the machine helps clean all kinds all clothing. even my delicate clothing come out nice and real clean. I love the option of delayed start it is very useful. Only issue I have is the control panel broke and LG dont have this part available in stock for 2 months and I'm not sure how I can be without a working wash...

August 15, 2021

From lg.com

Broken after 5 years

Would Not Recommend

[This review was collected as part of a promotion.] I bought lg washer 5 years ago. It is broken now. it is expensive to repair.

May 22, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaMay 25, 2021

Good Quality

Would Recommend

[This review was collected as part of a promotion.] My daughter had one and I liked it so much I bought myself one. It is a good product at a good price.

April 5, 2021

From lg.com

Would Recommend

[This review was collected as part of a promotion.] This washer has great features. I especially like the depth of the tub. Not too deep for everyone to reach and extract the laundry.

February 9, 2021

From lg.com

Would Recommend

[This review was collected as part of a promotion.] THE WASHER HAS MANY ADVANCED FEATURES AND IS ELECTRONICALLY CONTROLLED

February 2, 2021

From lg.com

Happy

Would Recommend

[This review was collected as part of a promotion.] I very much like my new washer. My last washer lasted 20 years. Hope this one does too. It is a little noisy, but cleans the clothes well. Very much like the clear lid.

January 26, 2021

From lg.com

Hate it

Would Not Recommend

[This review was collected as part of a promotion.] I have hated this washer from the first time I used it, hardly moves when in washing have had it looked at and told yup that's the way it works. Can't wait till I can afford another washer.

January 5, 2021

From lg.com

Response from LGE Social Media

We hate to hear that your unit did not meet your expectations. We work continuously to improve the quality of our products and anticipate market deman...

LGE Social MediaJanuary 25, 2021

So Intuitive and Clean Clothes Too

Would Recommend

[This review was collected as part of a promotion.] I bought this 4 years ago and am so happy with this purchase. The large tube has come in handy so many times. I was hesitant about that feature; thinking an extra large tube and a water efficiency model was an oxymoron. But, all my loads, even large loads of towels or bedding, come out clean and fresh. This is my first LG appliance and I’m sold on the quality!

December 26, 2020

From lg.com

Control panel is cracking and plastic peeling off

Would Not Recommend

[This review was collected as part of a promotion.] I like the machine is efficient and cleans well but am up set over the control panel cracking and peeling off . I’m now afraid the control will actually fade off!

August 1, 2020

From lg.com

Response from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sur...

LGE Social MediaSeptember 11, 2020

Would Recommend

I have had mine for two years am sad you discontinued the front controls!

May 19, 2020

From lg.com

Junk

Would Not Recommend

Biggest piece of junk all it is is problems definitely don’t recommend

December 18, 2019
Sweepstakes
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HATE! Gross Brown Residue which Nothing Resolves

Would Not Recommend

I HATE this washer with a passion. Nothing I do can get rid of the brown residue that coats my items when a cycle ends. I've done all the recommended steps with vinegar soaking, tub cleaning cycles, Affresh tabs repeatedly and religiously without any improvement. As someone who struggles with skin infections I cannot tell you how much I'm upset by this. I've even tried using the WaterPlus option to see if it would help - nope. Here's a photo of today's experiment. I washed a white blanket that w...

November 23, 2019

From lg.com

Response from Customer Service

How to Get the Best Results from a HE Top Load Washer: Always use a laundry detergent with the HE label. These products are formulated to create fewer...

Customer ServiceNovember 25, 2019

Easy agitation

Would Recommend

Bought about 4 weeks ago and using them is almost intuitive.

September 17, 2019

From lg.com

Does Not Fill With Enough Water for Washing

Would Not Recommend

Some areas of the clothing are still dry when the load is finished. Soil remains on the clothing. I watched how much water fills the tub during a wash, and I found just what I suspected. Just enough water fills the tub just to wet the clothes a bit, and then the tub begins to oscillate. The clothes don’t move anywhere during the wash cycle. It’s just looks like a pile of wet clothes on a merry go round. The fact that the tub is going in circles does nothing if the clothes aren’t actually IN WAT...

May 16, 2019

From lg.com

Response from Customer Service

We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Fac...

Customer ServiceMay 16, 2019

Poorly designed cover

Would Not Recommend

[This review was collected as part of a promotion.] Our washer is 3 1/2 years old and the entire cover has fallen apart. Plastic wasn’t a good choice. I get it’s a few years old but considering the price, it shouldnt be cracked in multiple places. Getting it to lock is crazy- the back doesn’t even close in order to get the front to lock and wash.

March 29, 2019

From lg.com

High water usage

Would Not Recommend

[This review was collected as part of a promotion.] BUYER BEWARE!! This is a good washer in that it cleans clothes fairly well, however, if you have a septic system and/or you are concerned about water usage, this machine seems to use A LOT of water. The smart controls ultimately establish the water level based on the load size/weight. It appears to use over 30 gallons for a typical load. This sounds like just complaining but please consider a front loader only uses 7 gallons and this piece ...

February 25, 2019

From lg.com

Response from Social Media

Hi and thank you for reaching out! I hate to hear you are not satisfied with the performance of your washing machine! Please check out this link for p...

Social MediaFebruary 28, 2019