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Ratings & Reviews for LG undefined

4.3
287
Review
 4.3 out of 5
287 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The appliance offers effective cleaning performance, large capacity, quiet operation, and user-friendly features. Customers are generally satisfied with its energy efficiency and convenient wash cycles. However, some users have reported issues like leaks, mold, and motor failures, suggesting potential quality control or durability concerns with certain units. Overall, the appliance provides good value and performance for most consumers, though a small percentage have encountered problems.

Customer review summary generated by AI, including incentivized reviews.
287 Customer Reviews

Not happy

[This review was collected as part of a promotion.] 3 service attempts and now have to replace the pump.

January 11, 2025

From lg.com

Response from LG

Hello there! Thank you for sharing your experience with us. We understand your situation that your LG WM4270HWA Front Load Washer has required multipl...

LGJanuary 22, 2025

Disapointed

[This review was collected as part of a promotion.] 8 years old and 3 repair visits.... just replaced the pump!!!!

January 8, 2025

From lg.com

Response from LG

Hi, there. Thank you for taking the time to share your experience with the LG Washer (WM4270HWA) model. We understand your concern about dealing with ...

LGJanuary 9, 2025

10 Year Warranty

[This review was collected as part of a promotion.] LG's warranty was a life saver on our washing machine.

December 31, 2024

From lg.com

Response from LG Digital Care Team

Hey there. Thank you for your feedback on your LG washer warranty! Your LG warranty provides peace of mind, keeping your laundry routine running smoot...

LG Digital Care TeamMarch 8, 2025

LG front load washer turbo washer is

[This review was collected as part of a promotion.] My LG front load turbo washer has been the best washer ever owed. Love this washer machine. Always cleans clothes very well. We have had this machine 8 years. Would go with another one.

December 9, 2024

From lg.com

Response from LG

Hi. Thank you for sharing your thoughts about your LG front‑load TurboWash washer. It’s wonderful to hear how well it has served you over the past eig...

LGFebruary 4, 2026

Has all features I need

[This review was collected as part of a promotion.] I have washer Dryer for long time and I am really happy

December 1, 2024

From lg.com

Response from LG Digital Care Team

We're happy that you're happy with your LG washer, George! Especially after having it for so many years. ❤ If you ever want to upgrade your washer for...

LG Digital Care TeamMarch 10, 2025

LOVE LG

We purchased this washing machine over 8 years ago and we have never had any issues with this product. All of our appliances are from LG and we love them all and have never had any issues with any LG product we own.

September 23, 2024

From lg.com

Response from LG

Hi, Tricia! We appreciate you sharing such a long‑term experience with your LG Washing Machine. We’re thrilled to hear it’s been going strong for over...

LGMarch 18, 2026

quality

very disappointing after 4 years warranty expiration machine broke down and it cost as much as a new one to fix. mistake to have it repaired

September 5, 2024

From lg.com

Response from LG Digital Care Team

Hey there. We appreciate you letting us know what is happening with your LG washer. We want to ensure your washer is taken care of so you can use it f...

LG Digital Care TeamSeptember 6, 2024

Excellent reliability

I have owned this model for going on 10 years now and have yet to have any issues. Fantastic machine.

August 19, 2024

From lg.com

Response from LG

Hi, there. Thanks for sharing your experience with the LG Washer (WM4270HVA) model. It’s great to hear that you’ve been using this washer for nearly 1...

LGMarch 29, 2026

Good

[This review was collected as part of a promotion.] Good product and works fine after the necessary repairs.

August 1, 2024

From lg.com

Good washer

We inherited this machine from the previous home owner. It’s 9 years old, so I don’t expect it to work perfectly. However, the machine has given us trouble with the drive train twice, and this time we had to wait for the right part to arrive.

June 23, 2024

From lg.com

[This review was collected as part of a promotion.] Never will buy a LG product again, the service and products are inferior to the competition.

June 17, 2024

From lg.com

Response from LG

Hi, there. It seems that our product, the LG Washer (WM4270HVA) model, did not meet your overall needs and expectations. We aim to deliver outstanding...

LGJune 17, 2024

Great Washing Machine

[This review was collected as part of a promotion.] Excellent product! Well worth the cost! I have had this machine for quite some time now and it has exceeded my expectations.

November 26, 2023

From lg.com

gasket

the \gasket gets moldy so fast even after keeping it dry after every wash and keeping the door open

November 8, 2023

From lg.com

Response from Customer Care

Hello, Eda. We're sorry to hear about the challenge you're facing with the gasket of our Washer. Mold can be frustrating, and we apologize for any inc...

Customer CareNovember 8, 2023

Great Machine

i bought my machine 8 years ago and very happy. Motor just went and the service was superb and still under the LG warranty.

September 8, 2023

From lg.com

Great Customer service

easy to get help shipping for in warranty parts...

June 6, 2023

From lg.com

Response from LG Social Media

Hi! Thanks for the feedback, we're always more than happy to help! Be sure to let us know if you ever have any other questions or concerns. ^Ian

LG Social MediaJune 23, 2023

Like LG appliances

[This review was collected as part of a promotion.] This has been a good washer, good features for the price , so far so good!

May 26, 2023

From lg.com

Great washer but leaks

This washer works great but has started leaking so I am in the market for a new LG washer

May 26, 2023

From lg.com

Washing machine broke

It has been a week and our washing machine has not been mixed…. We have no ETA for a part, they have 1 of the 2 parts and still they don’t come and change it .

March 11, 2023

From lg.com

Response from LG Social Media

Thank you for communicating with us about your experience with your LG washer. It would be our pleasure to assist you and check the status of your cas...

LG Social MediaMarch 12, 2023

Customer wash machine is running normal again at normal full strength with no issues happened since April 2020 to install Jan. 2023

February 23, 2023

From lg.com

Works very well

[This review was collected as part of a promotion.] I am very happy with this purchase. It is way better then all my prior ones. Thank you LG

February 13, 2023

From lg.com