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4.3-cu ft High Efficiency Impeller Top-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 4.3-cu ft High Efficiency Impeller Top-Load Washer (Graphite Steel) ENERGY STAR

4.5
438
Review
 4.5 out of 5
438 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This top-load washer has a very large capacity that can handle big loads easily. It operates quietly and efficiently, using less water and energy compared to previous models. The innovative features like automatic load sensing and various wash cycles make the washing experience convenient. The washer provides effective cleaning performance while using minimal detergent. Some users find the deep tub difficult to reach for shorter individuals. Overall, the product receives highly positive reviews for its quality, features, and value.

Customer review summary generated by AI, including incentivized reviews.
438 Customer Reviews

Great for 15 years. Now constant error codes.

We've had the WT1201CV Washer and dryer set for 15 years and loved them. Huge tub, love the style, color and cycles. Not sure why LG doesn't offer these graphite colors any longer as I do not want black or white. Recently it is throwing the DE code so the washer is on the fritz and will not start or continue the load. We replaced the door lock mechanism, pump and supports inside. Also replaced 2 main boards and we still get the DE code so it is not the main board nor the door lock itself but may...

November 8, 2025

From lg.com

Response from LG Digital Care Team

Hi Scotty! Thank you for sharing your long‑term experience with the LG WT1201CV Washer. We’re glad to hear it served your family well for 15 years and...

LG Digital Care TeamDecember 6, 2025

Great design features

[This review was collected as part of a promotion.] Great design. Love the fold in front piece of the lid. It, therefore, doesn't raise to high and interfere with cabinets above. Always clean clothes and variety of settings

January 6, 2025

From lg.com

Response from LG Digital Team

Thank you so much for your kind words Chris! We’re thrilled to hear you’re enjoying the design and functionality of your WT1201CV Top-Load washer. The...

LG Digital TeamFebruary 26, 2025

Not enough water

I have to restart the washer multiple times to get enough water to get the clothes wet. Very disappointed.

November 9, 2024

From lg.com

Response from LG Digital Care Team

Hey there. If your washer isn’t filling up with enough water, there are a few things you could check to get things working as they should. Sometimes, ...

LG Digital Care TeamNovember 12, 2024

Bad engineering

Bought the unit a year and six months ago Not happy with the performance of this dishwasher

June 18, 2024

From lg.com

Response from LG

Hi, there. It seems that our product, the LG Washer (WT1201CV) model, did not meet your overall needs and expectations. We strive to provide exception...

LGJune 20, 2024

Best ever Washer

[This review was collected as part of a promotion.] Quiet. energy efficient features Great selection of wash/ spin settings and it looks great

December 25, 2023

From lg.com

Great buy!

I bought this to replace an LG that we've had for 15 years. Love this brand. This new machine had a higher capacity than the older one and so far, has been doing a great job. Love that there isn't an agitator.

October 15, 2023

From lg.com

Easy to use

I bought the combo washer and Dryer. We had owned a similar combo . These Machines are great. The New version is even easier to use, extremely quite and we love the new interface. We researched all machines even those twice the price and thought the construction was way superior with our LG, Our clothing has never been cleaner. Highly recommend

July 10, 2023

From lg.com

I love it! Easy to use and does a great job!

[This review was collected as part of a promotion.] I haven't had it a week and was without a washer for over a week. So imagine how much laundry I had piled up. It has been working hard and doing a great job at it!

June 5, 2023

From lg.com

Love the front control features

[This review was collected as part of a promotion.] I am very happy with my LG front control washer. It makes it so easy when my son helps me because he can easily use the controls. This feature is great and I wish LG would bring this back. In fact the front control feature is the reason my son wants to help with every load of laundry, he likes the buttons and the little chimes they make. Honestly the washer is very quiet as it’s cleaning the clothes, we love it.

May 30, 2023

From lg.com

Good Washer but only 1 problem...

Bought this 8 years ago which is back in 2014, this was a good Washing machine to use, except a year ago it started having problems with the balancing loads as I was too lazy to get it fixed. It does the UE error even though the loads is balanced, however this year we got a new front load machine, however it is a non-LG product. It was a good time having your washing machine product, but its time I only use the product for the TVs! Also a photo will be sent as example of what problem I had wi...

December 29, 2022

From lg.com

Response from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspec...

Social MediaJanuary 3, 2023

Love my machine!

Love my washer and dryer set. Had it for almost 10 yrs. Still works like new!

November 27, 2022

From lg.com

Drum faulty

I bought this from the Brick in Nov 2012 . It has always worked fairly well but the centre piece of drum always appeared “loose” and just not right. The “tub support” has now worn down (the bolt part) and flies off when spinning out! Very very dangerous.

November 20, 2022

From lg.com

Response from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspec...

Social MediaNovember 21, 2022

The machine has great features & is to use

[This review was collected as part of a promotion.] I bought my washer 10 yrs ago and I am very happy with it!

August 24, 2022

From lg.com

Worst washer I ever owned

Would Not Recommend

[This review was collected as part of a promotion.] I'm so disappointed in this machine AND the dryer!! I simply dislike them. Its supposed to have a large capacity yet the second we add jeans or towels to the load, it shows a UE code. When UE code is activated, the washer will add a rinse cycle (to an already 1 hour long cycle) to try to rebalance. That often does not change anything and we have to move the wet stuff around the washer ourselves and then the washer might want to add another ri...

July 4, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaJuly 6, 2022

Balancing loads is an issue

Would Not Recommend

[This review was collected as part of a promotion.] Struggled for years with this washer balancing loads, running and re-running rinse and spin cycles. Hundreds in repairs only helped short term. Doesn't seem like the best design.

March 29, 2022

From lg.com

Response from Social Media

Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements...

Social MediaMarch 29, 2022

Great

Would Recommend

[This review was collected as part of a promotion.] I love my washer and dryer but lg warranty not the best I'm been waiting for someone to come look at washer found out it's cheaper and easier to fix ourselves

February 22, 2022

From lg.com

Help! Looking for Replacement

Hello- my wife and I absolutely loved this model washer and dryer bundle. Unfortunately we moved and they were left behind. Now that this model is discontinued does anyone know what model replaced it or is closest to it? Thank. You

October 18, 2021

From lg.com

Response from LGE Social Media

Please visit https://www.lg.com/us/top-load-washers to browse available options for top load washers. Your can filter search for specific wants/needs....

LGE Social MediaOctober 19, 2021

Overall good washer with lots of features

Would Recommend

[This review was collected as part of a promotion.] We've owned this for 8 years now. Within the first couple years we had one of the fill valves in the back leak. It was fixed, but we had to pay for it so that wasn't great for such a new washer. Outside of that, it has been solid with the exception of some periodic odor from the tub. You need to run clean cycles on this washer on a regular basis to avoid that. Not the washers fault, but be sure you do this. The only other issue we have is ergon...

June 3, 2021

From lg.com

Takes FOREVER to run a load of wash

Would Not Recommend

Unfortunately, this machine takes nearly 3 hours to run a simple load of wash. It is always off balance, then after you balance, it restarts the process all over. The quick wash feature should take 35 minutes to wash, but it takes 3 hours. Will never buy another "smart" machine again.

May 23, 2021

From lg.com

Response from LGE Social Media

We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especiall...

LGE Social MediaMay 26, 2021

LG Top load washer model # WT1201cv

Would Not Recommend

[This review was collected as part of a promotion.] I purchased this washer in Oct 2014 and it worked great for about 5 years to the date of purchase then all the trouble began!!

April 25, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaApril 27, 2021