Ratings & Reviews for Kwikset 909 SmartCode Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Worked great for a few years.

Worked great for years. Now the deadbolt cannot be fully turned to the unlock position without wrestling with the lever. When the door is finally open the deadbolt only partially extends. It will not lock without the key or the inside lever. New batteries did not help. Took it off of the door, using the key, the deadbolt works perfectly. Gears are fine, must be the motor. Was going to just replace it, but now I find out that it has been discontinued. Sadly we have three of these. So, I guessing...

[This review was collected as part of a promotion.]

Programming and Troubleshooting Guide

The instructions received with the product said to go to the website to obtain the Programming and Troubleshooting Guide in order to set the Mastercode. The website does not provide the guide.

This lock is trash

I've had these locks on business and personal properties for years. I will be replacing them all with a different brand. Tonight was the 3rd night one of my deadbolt 909 locks was froze with no key available I took a drill and a half inch drill bit to the lock and in less then 10 seconds I was in. This is not acceptable for a lock product.

They can't all be as bad as mine...can they?

Unreliable. Only works occasionally. Constantly displays error messages. play with the buttons and work it manually and it will work properly for the next few hours or maybe a day or two before it fails. Batteries last about a month with very light use. I've replaced the battery box 3 times due to corrosion. This one at least is total garbage. Today (12/3/22) i finally gave up and removed the batteries and will use it manually from here on. If you buy this one good luck to yo.

Save your time and money

I have gone through 6 of these locks trying to get three of them working. They seemed to work, then one stops. The locking mechanism seems to get stuck so the motor won't move the deadbolt. I've had them work for a couple weeks and then just stop. Probably too late to get a refund but I'll eat the cost and buy something else.

Locksmith recommended!

I liked that I bought numerous locks for a rental house and it was great to have matching keys.

Keeping punks out!

Was a great quality product. Works good and easy to program.

Be careful about buying electronic locks.

Had to return the product. The keys that came with the product would not work with the lock.

Feel Safe with Your Electronic Entry

Great directions very easy to follow. Works perfectly and looks great.

Love not having to look for the key

We absolutely love this keypad deadbolt. No more fiddling around looking for a key. It is so easy to operate. Wish we had one sooner. Installation was no problem. Programming was fairly easy one I sat down and took the time to read the instructions. Would have given it a 5 star if it's weren't for the fact that the key slot is made out of plastic. If I had realized that I would have taken the extended warranty just in case but other than that we love love love it.

awful, built upside down

[This review was collected as part of a promotion.] This lockset will only fit if installed upside down. The slide bolt and key pad have to be installed upside down or the torque blade and turnpiece shaft to align. The two pieces are 180 degrees out of palhase. One might be able to install only the inside panel upside down, but the door knob generally prevents that. Anyway this product takes hours to install and will not install properly. I hope I just got a badly manufactured one. Garbage.

Will not fit every door. Had to order part.

Haven't been able to install yet - missing needed part.