Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a stylish design and security features, but some customers report issues with its long-term durability, such as the interior handle falling off, screws coming loose, and the finish deteriorating over time. While the product has positive aspects, there are concerns about the quality of the internal components and its reliability in the long run.
Customer review summary generated by AI, including incentivized reviews.Inner metal pieces broken…Again
Installed on my home when built. Second KwikSet door handle to fail since built 8 years ago.
From kwikset.com
good quality
Would Recommend[This review was collected as part of a promotion.] This is a good quality door handle set. I love that you can change the lock on it. I did not realize that was even a thing. I recommend.
From kwikset.com
Nice Handleset
Would Recommend[This review was collected as part of a promotion.] The Kwikset Hawthorne Handleset with Juno knob is really nice. Not too hard to install and really makes the door look more elegant. Also has the Smart Key feature which gives you the ability to key the locks alike, and not hard to do.
From kwikset.com
High quality
Would Recommend[This review was collected as part of a promotion.] This product lives up to the expectation I have come to have from Kwikset. It is the perfect color and looks great on any front door. The installation was very easy, and you only need a screwdriver. I really like the SmartKey feature, which adds even more convenience by allowing you to re-key your own lock. Not to mention adding another layer of security for theft. You can't go wrong with Kwikset.
From kwikset.com
Awesome
Would Recommend[This review was collected as part of a promotion.] I'm so glad to get this door handle, it was easy to replace the old door knob with it and it makes the door look so much better. Love the fact you don't have to change the locks when you need too and it seems easy to change the key as instructed by the instructions. The handle is very sturdy and easy to clean when needed.
From kwikset.com
A smart lock
Would Recommend[This review was collected as part of a promotion.] When we first got this, lock, I was happy with the function and appearance and it works very well at my house.
From kwikset.com
Nice quality
Would Recommend[This review was collected as part of a promotion.] We got the Kwikset Hawthorn handle set to replace our front door hardware. It has a nice, heavy duty feel and works well.
From kwikset.com
Classic look
Would Recommend[This review was collected as part of a promotion.] I received this classic looking handleset that was simple to install on my front door. The weight of it feels secure and gives me peace of mind.
From kwikset.com
Wow! Fantastic Handleset!
Would Recommend[This review was collected as part of a promotion.] This Hawthorne Handleset is exactly what we needed to replace our broken front door handleset. The color of this antique bronze matches our dark wood front door perfectly. The quality seems very high, and it's great that this includes the multi functional key change feature that Kwikset offers. Overall, very pleased with this handlset for our front door.
From kwikset.com
Appealing Design!
Would Recommend[This review was collected as part of a promotion.] This handle set is a solid product. The finish is a basic matte black, not fancy but understated. The design is very attractive in my opinion. I love that the door handle set is very appealing and matches the modern aesthetic of my home. The installation was super easy..
From kwikset.com
Great looking set!
Would Recommend[This review was collected as part of a promotion.] We installed this on our backdoor and it looks great. It's well made and seems very durable.
From kwikset.com
Great product
Would Recommend[This review was collected as part of a promotion.] I received this doorknob set a few weeks ago and it is a great product. It was easy to install, had all the hardware needed, and it works perfectly. It makes the door stand out and looks great.
From kwikset.com
Easy To Install
Would Recommend[This review was collected as part of a promotion.] This was super easy to install with great instructions to do so. Great that you can re-key your own locks. If you buy multiple kwikset locks, you can match the key numbers sometimes, but if you can’t you can just re-key them yourself to all match. The instructions for that part make it very easy as well. Good quality, good security and looks great!
From kwikset.com
Looks amazing
Would Recommend[This review was collected as part of a promotion.] I placed this on my front door to my house and it matches the door perfect. Very simple design and very easy to install. You will need a small screw driver to get into the hard to reach area but other than that very happy with this product.
From kwikset.com
Well crafted
Would Recommend[This review was collected as part of a promotion.] I was sent a Kwikset - Hawthorne Handleset with Juno Knob - Deadbolt Keyed One Side - featuring SmartKey by the TryIt Sampling Community to install, use, and review. I must say, this is a very modern, unique looking door feature that will surely add to the curb appeal of your home. The color really stands out on our deep red door and looks great. It is well made, feels sturdy, and really instills confidence of safety. I really like this product...
From kwikset.com
Fancy Door
Would Recommend[This review was collected as part of a promotion.] This Handleset definitely made my door look a little fancier and I just Loved it. Had to make changes to our door of course, because we didn't have all the holes we needed to arm it, but in the end it was worth it! We Both Loved it.
From kwikset.com
Gorgeous but....
Would Recommend[This review was collected as part of a promotion.] I have to laugh but the amount of frustration I went through with this handle and knob. Oh my gosh. And yes I have changed multiple and installed a couple before this. First the internal screw holes for the knob itself were too large for the provided screws. The head slipped right out. Then the paper diagram was slightly off in comparison to our door. So it took taking it off and on with minor readjusting to get it right. But the worst part was...
From kwikset.com
Secure
Would Recommend[This review was collected as part of a promotion.] We just love our Hawthorne door handle. It was pretty easy to install, and only took my husband and me about an hour. This stylish handleset features a beautiful curvy exterior handle with a thumb lever. Both interior and exterior parts feel very secure. I love that it has an extra security feature which makes me feel a lot safer. Thank you kwikset for such a nice set of doorknobs! They're pretty, strong, sturdy & safe.
From kwikset.com
Very Nice
Would Recommend[This review was collected as part of a promotion.] I really like this Kwikset- Hawthorn Headset with Juno Knob- Deadbolt Keyed One Side is so elegant looking. I love the dark color cause it goes so good on my door. It was pretty easy to install and just looks so pretty. It’s very durable and well made. I’ve had many complaints on how nice it looks on my door!
From kwikset.com
Excellent design and style, very easy to install
Would Recommend[This review was collected as part of a promotion.] This deadbolt set has an excellent design and style. It adds a level of class and sophistication to my front door, both inside and out. The installation process was very simple and straightforward.
From kwikset.com

Hello NotHappyInNC, We're sorry to hear that your door handle failed and as the original purchaser of the product you would be covered under warranty...