
Ratings & Reviews for Kraus Britt Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Kraus kitchen faucets offer a mix of positive and negative features. Many users praise the high water pressure, easy installation, and sleek design. However, some have experienced issues with leaks, broken sprayers, and chipping paint. The water flow restrictors were also found to be inconveniently located by some customers. While the majority of reviews are positive, the recurring problems with durability and reliability are concerning for a premium-priced faucet.
Customer review summary generated by AI, including incentivized reviews.Farm House Boho
Would RecommendIt was super easy to install!
Verified Purchaser
Beautiful update to the kitchen
Would RecommendI love the color and how it brightened up my kitchen, the bass/golden is a beautiful touch !
From Britt Spot Free Brushed Brass Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer Verified Purchaser
Very disappointed
Would Not RecommendI ignored a persistent leak - deciding to just live with it. But now the faucet head pops completely off. Beautiful product and high hopes but I got a dud :(
From kraususa.com
Poor finish quality.
Would Not RecommendPaint chipped off handle after two years use.
From kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...
Britt Brushed Gold
Would Not RecommendGold faded off faucet head, the black rubber nozzle piece came off and water flow is low.
From kraususa.com
Hello Crystal, Thank you for reaching out, we can certainly assist you with the issue you are reporting under our limited lifetime warranty. Pleas...
Great faucet with 1 design flaw.
Would Not RecommendWe have had the faucet for a couple of years, it functions and looks great. The only problem is that the filter washer is located under the sink where the hose attaches to the faucet. That makes it difficult to remove and clean the screen. Normally, the screen would be located in the sprayer head. Very poor design choice.
From kraususa.com
Hi Stan, Thank you for taking the time to share your experience. We’re sorry to hear that this faucet didn’t meet your expectations. Every review li...
Faulty nozzle
Would Not RecommendLoved the faucet when we first installed it 6 months ago. Last month I noticed the button for the purified water started to stick and wouldn't always turn off on the first try. Now a month later the button is stuck and I have had to turn off the cold water to my kitchen sink to prevent it from constantly running out of the filter nozzle.
From kraususa.com
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as poss...
Beautiful but sprayer doesn't work consistently
Would Not RecommendI think the faucet is beautiful. I have received many compliments. The only complaint is that the sprayer doesn't work properly. The faucet doesn't turn off when you engage the sprayer resulting in low sprayer pressure
From kraususa.com
Thanks for reaching out, we can assist you with any issue you are experiencing, this faucet includes a Limited Lifetime Warranty that can cover warran...
Awesome sink faucet!
Would RecommendI am thrilled with my new faucet, it has amazing water flow, and love the touchless feature.
From kraususa.com
Nice Faucet
The vacation home we rented had this faucet. We liked it and decided to buy one. Installation was easy. The only complaint is that the 1.8 GPM water flow restrictor is located under the sink in the line connection. The restrictors are usually located in the aerator where the water exits the faucet. Once a year or so it requires cleaning as it plugs crud. Do not want to have to empty the cabinet and crawl under the sink to clean the restrictor. Solution: removed restrictor. Our faucet did not com...
From kraususa.com
Already repairing it 3 month after installation
Would Not RecommendBeautiful faucet. Had professional installation during kitchen remodel. Already trying to troubleshoot why it's leaking and why the faucet head won't stay on. Super annoying. Would not recommend to any other potential buyers.
From kraususa.com
Hello Jessaji, I am sorry your experience with your faucet wasn't anything other than great. Rest assured that we won’t be satisfied until you are! W...
Leaks upon install. I am beyond the return window, total junk
Would Not RecommendFaucet does not work at all. I have to get a new one. I tried, professional plumber tried. Totally worthless
From kraususa.com
Hi Will, we are sorry to hear that your faucet is leaking. Please contact our customer service department at 1-800- 775-0703 or by email at CustomerS...
Button broke just over a year of use
Would Not RecommendThe button to switch between normal and spray modes broke just over a year of use, 14 months to be exact.
From kraususa.com
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...
High Quality Sink & Faucet
Would RecommendI am very satisfied with the faucet, no complaints!
From kraususa.com
High quality faucet
Would RecommendThis faucet will make any kitchen look classy
From kraususa.com
Kraus KPF-1690
Would RecommendI bought the Kraus KPF-1690 because it had positive ratings that specifically mentioned it was for high pressure systems. Installation was a snap. The two way switch was a nice surprise. Much better than the old faucet it replaced.
From kraususa.com
Beautiful quality faucet
Would RecommendWe couldn’t be happier with our recent purchase. The faucet has great water pressure. I love that the spray function stays in until you turn it off making rinsing dishes a breeze.
From kraususa.com
High Quality Kitchen Faucet
Would RecommendWe just installed the Kraus Commercial Style Kitchen Faucet into our personal home kitchen. I was please with the quality of the faucet at first sight. It is not flimsy or weak. It is solid! It is heavy duty! Installation was quite easy. When you open the box, the faucet seems really large and maybe even too big for your kitchen. But, when it gets in stalled, its a thing of beauty. Cleaning around the faucet is simple and do build up of soap or gunk is hanging around. The pull down spr...
From kraususa.com
New Replacement
Would RecommendNice faucet, like the spray/stream/pause feature on the knob.
From kraususa.com
Satisfied customer
Would RecommendUnit preformed well for two years. When problem with spray head, company provided excellent customer service! Much appreciated!!
From kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...