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Britt Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer

Ratings & Reviews for Kraus Britt Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer

4.6
143
Review
 4.6 out of 5
143 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kraus kitchen faucets offer a mix of positive and negative features. Many users praise the high water pressure, easy installation, and sleek design. However, some have experienced issues with leaks, broken sprayers, and chipping paint. The water flow restrictors were also found to be inconveniently located by some customers. While the majority of reviews are positive, the recurring problems with durability and reliability are concerning for a premium-priced faucet.

Customer review summary generated by AI, including incentivized reviews.
143 Customer Reviews

Farm House Boho

Would Recommend

It was super easy to install!

January 28, 2026
Verified Purchaser
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Beautiful update to the kitchen

Would Recommend

I love the color and how it brightened up my kitchen, the bass/golden is a beautiful touch !

Was this Review Helpful ?

Very disappointed

Would Not Recommend

I ignored a persistent leak - deciding to just live with it. But now the faucet head pops completely off. Beautiful product and high hopes but I got a dud :(

April 12, 2025

From kraususa.com

Response from CS

First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...

CSApril 16, 2025

Poor finish quality.

Would Not Recommend

Paint chipped off handle after two years use.

February 24, 2025

From kraususa.com

Response from CS

First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...

CSFebruary 25, 2025

Britt Brushed Gold

Would Not Recommend

Gold faded off faucet head, the black rubber nozzle piece came off and water flow is low.

May 6, 2024

From kraususa.com

Response from CS

Hello Crystal, Thank you for reaching out, we can certainly assist you with the issue you are reporting under our limited lifetime warranty. Pleas...

CSMay 8, 2024

Great faucet with 1 design flaw.

Would Not Recommend

We have had the faucet for a couple of years, it functions and looks great. The only problem is that the filter washer is located under the sink where the hose attaches to the faucet. That makes it difficult to remove and clean the screen. Normally, the screen would be located in the sprayer head. Very poor design choice.

August 27, 2023

From kraususa.com

Response from Customer Service

Hi Stan, Thank you for taking the time to share your experience. We’re sorry to hear that this faucet didn’t meet your expectations. Every review li...

Customer ServiceSeptember 5, 2023

Faulty nozzle

Would Not Recommend

Loved the faucet when we first installed it 6 months ago. Last month I noticed the button for the purified water started to stick and wouldn't always turn off on the first try. Now a month later the button is stuck and I have had to turn off the cold water to my kitchen sink to prevent it from constantly running out of the filter nozzle.

March 19, 2023

From kraususa.com

Response from Customer Service

Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as poss...

Customer ServiceMarch 20, 2023

Beautiful but sprayer doesn't work consistently

Would Not Recommend

I think the faucet is beautiful. I have received many compliments. The only complaint is that the sprayer doesn't work properly. The faucet doesn't turn off when you engage the sprayer resulting in low sprayer pressure

February 21, 2023

From kraususa.com

Response from Customer Service

Thanks for reaching out, we can assist you with any issue you are experiencing, this faucet includes a Limited Lifetime Warranty that can cover warran...

Customer ServiceFebruary 21, 2023

Awesome sink faucet!

Would Recommend

I am thrilled with my new faucet, it has amazing water flow, and love the touchless feature.

February 13, 2023

From kraususa.com

Nice Faucet

The vacation home we rented had this faucet. We liked it and decided to buy one. Installation was easy. The only complaint is that the 1.8 GPM water flow restrictor is located under the sink in the line connection. The restrictors are usually located in the aerator where the water exits the faucet. Once a year or so it requires cleaning as it plugs crud. Do not want to have to empty the cabinet and crawl under the sink to clean the restrictor. Solution: removed restrictor. Our faucet did not com...

January 7, 2023

From kraususa.com

Already repairing it 3 month after installation

Would Not Recommend

Beautiful faucet. Had professional installation during kitchen remodel. Already trying to troubleshoot why it's leaking and why the faucet head won't stay on. Super annoying. Would not recommend to any other potential buyers.

December 19, 2022

From kraususa.com

Response from Customer Service

Hello Jessaji, I am sorry your experience with your faucet wasn't anything other than great. Rest assured that we won’t be satisfied until you are! W...

Customer ServiceDecember 20, 2022

Leaks upon install. I am beyond the return window, total junk

Would Not Recommend

Faucet does not work at all. I have to get a new one. I tried, professional plumber tried. Totally worthless

August 15, 2022

From kraususa.com

Response from Customer Service

Hi Will, we are sorry to hear that your faucet is leaking. Please contact our customer service department at 1-800- 775-0703 or by email at CustomerS...

Customer ServiceAugust 16, 2022

Button broke just over a year of use

Would Not Recommend

The button to switch between normal and spray modes broke just over a year of use, 14 months to be exact.

July 3, 2022

From kraususa.com

Response from Customer Service

First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...

Customer ServiceJuly 5, 2022

High Quality Sink & Faucet

Would Recommend

I am very satisfied with the faucet, no complaints!

March 15, 2021

From kraususa.com

High quality faucet

Would Recommend

This faucet will make any kitchen look classy

February 2, 2021

From kraususa.com

Kraus KPF-1690

Would Recommend

I bought the Kraus KPF-1690 because it had positive ratings that specifically mentioned it was for high pressure systems. Installation was a snap. The two way switch was a nice surprise. Much better than the old faucet it replaced.

January 6, 2021

From kraususa.com

Beautiful quality faucet

Would Recommend

We couldn’t be happier with our recent purchase. The faucet has great water pressure. I love that the spray function stays in until you turn it off making rinsing dishes a breeze.

November 26, 2020

From kraususa.com

High Quality Kitchen Faucet

Would Recommend

We just installed the Kraus Commercial Style Kitchen Faucet into our personal home kitchen. I was please with the quality of the faucet at first sight. It is not flimsy or weak. It is solid! It is heavy duty! Installation was quite easy. When you open the box, the faucet seems really large and maybe even too big for your kitchen. But, when it gets in stalled, its a thing of beauty. Cleaning around the faucet is simple and do build up of soap or gunk is hanging around. The pull down spr...

November 12, 2020

From kraususa.com

New Replacement

Would Recommend

Nice faucet, like the spray/stream/pause feature on the knob.

November 11, 2020

From kraususa.com

Satisfied customer

Would Recommend

Unit preformed well for two years. When problem with spray head, company provided excellent customer service! Much appreciated!!

October 25, 2020

From kraususa.com