
Ratings & Reviews for Kraus Bolden Matte Black Deck-mount Cold Water Dispenser
Ratings may include incentivized customer reviews.
What Customers Are Saying
The kitchen faucet has a mixed reception. Many customers are satisfied with its high quality, stylish design, and convenient features like the pull-down sprayer and touchless sensor. However, some have experienced issues such as the finish chipping, plastic parts breaking, and problems with water pressure or sensor functionality. Concerns have also been raised about the faucet's durability and shorter-than-expected lifespan, with parts failing within a couple of years of normal use.
Customer review summary generated by AI, including incentivized reviews.Sturdy, solid, very attractive
This faucet is amazing. It looks great, feels solid and works great. The feature that allows tap in the osmosis water through the extra spout works really well. I have it installed on my island and the size and design of this faucet the “pop” that my kitchen needs. The shipping was excellent and overall I’m very happy with my purchase.
From kraususa.com
Drinking water faucet
Would RecommendGreat product.....
From kraususa.com
High Quality Faucet with an Achilles Heel
The faucet appears to work extremely well and would have rated five stars were it not for the plastic spray selector switch breaking off in the first few months. I've managed to repair with super glue on a few occasions but it has become resistant. Will need to try silicone next.
From kraususa.com
18 in. Commercial Style Pull-Down Kitchen Faucet in Spot Free Antique Champagne Bronze/Matte Black
First the 18 in. Commercial Style Pull-Down Kitchen Faucet in Spot Free Antique Champagne Bronze/Matte Black faucet has no water pressure, now the water is flowing out the top. terrible quality. Don't buy. Have only used it barely for a week.
From kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...
Hose isn't replaceable and leaks
Would Not RecommendHose leaks after a few years and apparently can't be replaced. So much for a warranty. After a long Google search, apparently this is not uncommon.
From kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...
Not so good
Would Not RecommendNice faucet, worked well for the first two years, and was a nice size for our location. Unfortunately, after two years, it started leaking from the point where the hose attaches to the faucet
From kraususa.com
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist you with ...
Love this choice!
Would RecommendI am very happy with this faucet. The style, finish and functionality is a perfect match. At the click of a button I can choose to select spray or normal flow.
From kraususa.com
Beautiful commercial style sink faucet
Would RecommendI am very satisfied with this sink faucet that pairs well with our workstation sink in our laundry room. It looks and works so great and has never given us any problems. We love everything about it and would buy it again!
From kraususa.com
One of the world's greatest inventions
Would RecommendYou don't know how much you need this faucet until you have it - it looks good all the time, no spots, and eliminated the need for a separate reverse osmosis tap so my sink area doesn't look cluttered. The separate reverse osmosis line built into the faucet is one of this world's greatest inventions, trust me!
From kraususa.com
button breaks after 3 years
Would Not RecommendWe purchased the Boden Model #: KPF-1610SFS in July of 2021. We were very satisfied with our purchase--easy to clean, great function. However, the button to change the spray function has broken off. We dont use the spray function often so were quite surprised that the item failed within 3 years. Cant imagine any aspect of user error on this one. What a pain. I am following up w Kraus about warranty options, and will update regarding customer services.
From kraususa.com
Thank you for reaching out, we apologize for any issue you have experienced with your faucet. Rest assured that we won’t be satisfied until you are! W...
Love it!
After using many different pull-down type faucets over the years, this is the very best one. It's easy to use, works smoothly, has a nice long hose, & so easy to keep clean. After 3 years, the finish looks like new.
From kraususa.com
Bolden: Faucet head leaking water btwn parts
I've had the Bolden faucet for over 1.5 years now and I'm noticing that there are leaks at the faucet head; in 2 different places. When I turn on the faucet (either manually or by using the sensor) water is leaking around the top of the spout, at the end of the faucet. I've tried everything to turn the head of the faucet in a circular motion. I've tried pushing the components together and nothing. It's still leaking. I love the faucet but this is just awful.
From kraususa.com
Hello Cherie, Thank you for reaching out, we can assist you with that. Please contact us directly by phone at 1-800-775-0703 or by email at Custom...
Nice faucet!
Would RecommendWow this faucet is great. I like the height of it. Its tall but not too overwhelming. The sensor is very easy to use and in a convenient location. The matte black and stainless finish holds up very well. No complaints here
From kraususa.com
Obsessed with this faucet!
Would RecommendWe are obsessed with this faucet. It was super easy to install and we love that we chose 18" - allows for larger pots in the sink to fill with water or clean up.
From kraususa.com
poor quality plastic parts ruin the aesthetic.
Would Not Recommendpurchased and installed this faucet four months ago. worked and looked great at the start. two months later my sprayer head starts a slow leak at the ball pivot. another two months and now the sprayer hear falls off when pulled from the holding mount. small plastic retaining clip around ball joint wore out. no longer holds back water or the head sprayer.
From kraususa.com
Hello AJ, We are sorry to hear you have had an issue with your faucet, we can certainly assist you however under our limited lifetime warranty. Pl...
Faucet spray button fell off
Would Not RecommendThe faucet spray button fell off after one year and one month of usage. Just out of warranty.
From kraususa.com
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...
Very attractive. The only one issue
Would RecommendI like the pull down kitchen faucet. The only issue is, if you reduce the flow to conserve hot water, the spray returns to a single stream.
From kraususa.com
Motion sensor is inconsistent, not worth the high price tag
Would Not RecommendThis was an expensive faucet and stopped within a year. The inconsistency of the motion sensor is getting worse and troubleshooting it with battery replacement and other fixes has not worked. Frustrating.
From kraususa.com
Hello Jenny, First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! you may have an in...
Poor quality for the price
Would Not RecommendI like this faucet and the Kraus brand altogether. I believe we just received a defective handle. After less than a year of use. The black color is chipping away at an alarming rate. Besides that, works like a charm.
From kraususa.com
Hargi, I apologize for your experience with your faucet, but we can assist you with everything thing you need under our limited lifetime warranty. Re...
Black paint chips away
Would Not RecommendWe’ve had this faucet for a couple years now. It works very well. Unfortunately, the black paint started chipping on the front of the faucet and continues to do so. I would get a different one now if I were choosing.
From kraususa.com
Thank you for reaching out, I am sorry to hear you are experiencing an issue with your faucet, but we can certainly assist you with what you need unde...
Hello Graham J, let us apologize for your experience with your Faucet. Rest assured that we won’t be satisfied until you are! Please contact us direct...