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Britt Matte Black Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer

Ratings & Reviews for Kraus Britt Matte Black Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer

4.6
167
Review
 4.6 out of 5
167 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product features a sturdy construction, smooth operation, and powerful spray. Many customers praise the stylish design and great functionality. However, some have experienced issues like leaks, sprayer problems, and paint chipping. The water flow restrictor location under the sink is also reported as inconvenient for cleaning. Overall, the product receives mostly positive feedback regarding its quality and performance.

Customer review summary generated by AI, including incentivized reviews.
167 Customer Reviews

Kitchen Faucet

Would Recommend

Great value.

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Get ready to enjoy the touchless function

Simple installation and great quality. The touchless function works perfectly, and the construction is as good as it gets.

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Very disappointed

Would Not Recommend

I ignored a persistent leak - deciding to just live with it. But now the faucet head pops completely off. Beautiful product and high hopes but I got a dud :(

April 12, 2025

From kraususa.com

Response from CS

First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...

CSApril 16, 2025

Poor finish quality.

Would Not Recommend

Paint chipped off handle after two years use.

February 24, 2025

From kraususa.com

Response from CS

First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...

CSFebruary 25, 2025

Great Faucet

Would Recommend

Love this faucet, easy to install works great. The auto shut off feature now has us wanting to install all our faucets with that feature. HIGHLY RECOMMEND THIS PRODUCT. The matching strainer is also amazing, the best strainer, easy to install, works great, stops everything but allows the water to drain freely. Only minor, very small issue is after about a month of use the sprayer does not automatically shut off. The entire area is clean, just added a little WD-40 to it and it is working again...

November 7, 2024
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Little over a Year Old

Would Not Recommend

We barely use the pull down spray feature and the hose snapped off. The product is not in warranty and you can not find replacement parts. Go with a different brand you can actually buy replacement parts for that match the item.

October 27, 2024
Verified Purchaser
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Response from Kraus

First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...

KrausOctober 28, 2024

Kraus

Cute but poor design - always issues w/ sprayer

Would Not Recommend

We have had this faucet for two years now. No issues the first year, but had pressure issues with the sprayer shortly after the year mark. Reached out to Kraus, they tried to sell us a new sprayer but relented and just replaced it for free. Now, another year later, the sprayer is leaking internally and dripping. Love the use of metal on all the other products but the cheaper plastic sprayer continues to be the issue with this product. I would look for a different brand if I were you.

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Response from Kraus

Thank you for taking the time to share your experience. We’re sorry to hear that this faucet didn’t meet your expectations. Every review like this on...

KrausSeptember 23, 2024

Kraus

Motion sensor washing!

Would Recommend

It takes a bit for everyone at home to get use to not turning the handle on and off and just waving once to start or stop the water flow! But once you get the hang of it it’s pretty awesome!

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Britt Brushed Gold

Would Not Recommend

Gold faded off faucet head, the black rubber nozzle piece came off and water flow is low.

May 6, 2024

From kraususa.com

Response from CS

Hello Crystal, Thank you for reaching out, we can certainly assist you with the issue you are reporting under our limited lifetime warranty. Pleas...

CSMay 8, 2024

Great faucet with 1 design flaw.

Would Not Recommend

We have had the faucet for a couple of years, it functions and looks great. The only problem is that the filter washer is located under the sink where the hose attaches to the faucet. That makes it difficult to remove and clean the screen. Normally, the screen would be located in the sprayer head. Very poor design choice.

August 27, 2023

From kraususa.com

Response from Customer Service

Hi Stan, Thank you for taking the time to share your experience. We’re sorry to hear that this faucet didn’t meet your expectations. Every review li...

Customer ServiceSeptember 5, 2023

The first one leaked

Would Recommend

Love the way it looks but the first one we ordered had a leaky o-ring which we were not able to access. We had leakage under our sink and had to order another faucet and return the original.

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Leaky faucet

Would Not Recommend

This faucet leaks and is not good quality.

June 1, 2023
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Response from Kraus

First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...

KrausJune 5, 2023

Kraus

Love it

Would Recommend

Wish the sensor was a little more sensitive and had more range

June 1, 2023
Verified Purchaser
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Heavy duty

This faucet looks and feels super high end and it is very heavy. I liked the handles and the metal however its a lottle awkward to re-attach it to the bar that holds the nozzle ans the spray button felt cheap and plastic.

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Faulty nozzle

Would Not Recommend

Loved the faucet when we first installed it 6 months ago. Last month I noticed the button for the purified water started to stick and wouldn't always turn off on the first try. Now a month later the button is stuck and I have had to turn off the cold water to my kitchen sink to prevent it from constantly running out of the filter nozzle.

March 19, 2023

From kraususa.com

Response from Customer Service

Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as poss...

Customer ServiceMarch 20, 2023

Beautiful but sprayer doesn't work consistently

Would Not Recommend

I think the faucet is beautiful. I have received many compliments. The only complaint is that the sprayer doesn't work properly. The faucet doesn't turn off when you engage the sprayer resulting in low sprayer pressure

February 21, 2023

From kraususa.com

Response from Customer Service

Thanks for reaching out, we can assist you with any issue you are experiencing, this faucet includes a Limited Lifetime Warranty that can cover warran...

Customer ServiceFebruary 21, 2023

Awesome sink faucet!

Would Recommend

I am thrilled with my new faucet, it has amazing water flow, and love the touchless feature.

February 13, 2023

From kraususa.com