
Ratings & Reviews for Kraus Britt Matte Black Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features a sturdy construction, smooth operation, and powerful spray. Many customers praise the stylish design and great functionality. However, some have experienced issues like leaks, sprayer problems, and paint chipping. The water flow restrictor location under the sink is also reported as inconvenient for cleaning. Overall, the product receives mostly positive feedback regarding its quality and performance.
Customer review summary generated by AI, including incentivized reviews.Kitchen Faucet
Would RecommendGreat value.
From Britt Spot Free Stainless Steel Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer Verified Purchaser
Get ready to enjoy the touchless function
Simple installation and great quality. The touchless function works perfectly, and the construction is as good as it gets.
From Britt Spot Free Stainless Steel Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer Verified Purchaser
Very disappointed
Would Not RecommendI ignored a persistent leak - deciding to just live with it. But now the faucet head pops completely off. Beautiful product and high hopes but I got a dud :(
From kraususa.com
Poor finish quality.
Would Not RecommendPaint chipped off handle after two years use.
From kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...
Great Faucet
Would RecommendLove this faucet, easy to install works great. The auto shut off feature now has us wanting to install all our faucets with that feature. HIGHLY RECOMMEND THIS PRODUCT. The matching strainer is also amazing, the best strainer, easy to install, works great, stops everything but allows the water to drain freely. Only minor, very small issue is after about a month of use the sprayer does not automatically shut off. The entire area is clean, just added a little WD-40 to it and it is working again...
Little over a Year Old
Would Not RecommendWe barely use the pull down spray feature and the hose snapped off. The product is not in warranty and you can not find replacement parts. Go with a different brand you can actually buy replacement parts for that match the item.
Verified Purchaser
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...

Cute but poor design - always issues w/ sprayer
Would Not RecommendWe have had this faucet for two years now. No issues the first year, but had pressure issues with the sprayer shortly after the year mark. Reached out to Kraus, they tried to sell us a new sprayer but relented and just replaced it for free. Now, another year later, the sprayer is leaking internally and dripping. Love the use of metal on all the other products but the cheaper plastic sprayer continues to be the issue with this product. I would look for a different brand if I were you.
From Britt Spot Free Antique Champagne Bronze Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer
Thank you for taking the time to share your experience. We’re sorry to hear that this faucet didn’t meet your expectations. Every review like this on...

Motion sensor washing!
Would RecommendIt takes a bit for everyone at home to get use to not turning the handle on and off and just waving once to start or stop the water flow! But once you get the hang of it it’s pretty awesome!
From Britt Spot Free Antique Champagne Bronze Single Handle Deck-mount Touchless Pull-down Kitchen Faucet with Sprayer Verified Purchaser
Britt Brushed Gold
Would Not RecommendGold faded off faucet head, the black rubber nozzle piece came off and water flow is low.
From kraususa.com
Hello Crystal, Thank you for reaching out, we can certainly assist you with the issue you are reporting under our limited lifetime warranty. Pleas...
Great faucet with 1 design flaw.
Would Not RecommendWe have had the faucet for a couple of years, it functions and looks great. The only problem is that the filter washer is located under the sink where the hose attaches to the faucet. That makes it difficult to remove and clean the screen. Normally, the screen would be located in the sprayer head. Very poor design choice.
From kraususa.com
Hi Stan, Thank you for taking the time to share your experience. We’re sorry to hear that this faucet didn’t meet your expectations. Every review li...
The first one leaked
Would RecommendLove the way it looks but the first one we ordered had a leaky o-ring which we were not able to access. We had leakage under our sink and had to order another faucet and return the original.
From Britt Brushed Brass Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer Verified Purchaser
Leaky faucet
Would Not RecommendThis faucet leaks and is not good quality.
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! Please contact us directly by ph...

Love it
Would RecommendWish the sensor was a little more sensitive and had more range
Verified Purchaser
Heavy duty
This faucet looks and feels super high end and it is very heavy. I liked the handles and the metal however its a lottle awkward to re-attach it to the bar that holds the nozzle ans the spray button felt cheap and plastic.
From Britt Spot Free Stainless Steel_SLASH_Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer Verified Purchaser
Faulty nozzle
Would Not RecommendLoved the faucet when we first installed it 6 months ago. Last month I noticed the button for the purified water started to stick and wouldn't always turn off on the first try. Now a month later the button is stuck and I have had to turn off the cold water to my kitchen sink to prevent it from constantly running out of the filter nozzle.
From kraususa.com
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as poss...
Beautiful but sprayer doesn't work consistently
Would Not RecommendI think the faucet is beautiful. I have received many compliments. The only complaint is that the sprayer doesn't work properly. The faucet doesn't turn off when you engage the sprayer resulting in low sprayer pressure
From kraususa.com
Thanks for reaching out, we can assist you with any issue you are experiencing, this faucet includes a Limited Lifetime Warranty that can cover warran...
Awesome sink faucet!
Would RecommendI am thrilled with my new faucet, it has amazing water flow, and love the touchless feature.
From kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist y...