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36 inch Telescoping Stainless steel Ducted Downdraft Range Hood

Ratings & Reviews for KitchenAid 36 inch Telescoping Stainless steel Ducted Downdraft Range Hood

3.8
133
Review
 3.8 out of 5
133 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mix of positive and negative feedback. On the positive side, it features powerful suction that effectively vents cooking odors and steam, and many users find it easy to use and clean. However, a significant number of customers have experienced issues such as the unit failing to deploy or retract properly, becoming noisy over time, and having weaker suction than expected. There are also concerns about the overall quality and durability, with some reporting the product stopped working within a year or required multiple repairs. The performance and usability seem satisfactory for many, but the reliability issues are a notable drawback.

Customer review summary generated by AI, including incentivized reviews.
133 Customer Reviews

Prefer the previous model

Would Not Recommend

(This review was collected as part of a promotion.) Well....it was slightly wider and deeper than our previous KitchenAid retractable exhaust fan so it was not a simple installation. Our granite counter top had to be cut wider and deeper to allow the new model enough room to fit the opening. Also, the on/off push button is finicky. Sometimes the unit starts by pushing and holding the on button other times you just push the on button. Needless to say we are not fans of the new on/off button. It ...

February 1, 2026

From kitchenaid.com

Response from Consumer Care

Hello! We are so sorry to hear about your experience. To help us investigate what happened and make things right, could you please send us a quick ema...

Consumer CareFebruary 3, 2026

Could not install due to motor box location

[This review was collected as part of a promotion.] The motor box location is very low, and if your vent exit is in the floor you may not be able to install it as the gap between the floor and the base of the box is too small. There may be no room even to a flexible flex pipe.

January 21, 2026

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We regret to hear that your Downdraft Vent is not living up to your standards. If you have any question...

Consumer CareJanuary 21, 2026

Replacement to existing KitchenAid Downdraft Fan

Would Not Recommend

[This review was collected as part of a promotion.] Happy with the purchase based on it being an exact fit to the existing KitchenAid unit. We are dissapointed in that the unit physically lacks the quality of our existing unit. Etched Name instead of Raised Metal Label / Trimmings are lower quality / Fan is louder/ Long delivery time. It fits, it works, does not have the quality "look" of the original.

December 26, 2025

From kitchenaid.com

Broken. Not working properly.

Would Not Recommend

This was just installed on Friday August 15, 2025. Removed the filters to clean some packing adhesive & excess grease off and noticed the shattered mirrored surface. When the downdraft is raised it makes a grinding sound and is wobbly.

August 18, 2025

From kitchenaid.com

Response from Consumer Care

Hi, We value your time and would like to look into the concerns with your Down Draft. Please reach out to us directly via Facebook https://www.faceboo...

Consumer CareAugust 20, 2025

good fan

[This review was collected as part of a promotion.] i have had it for about a month. installation was a bit trickery due to my vent hole location. but installer figured out the issue and modified my cabinet.....it cost me more! , but it is good now. overall a good riser fan. working good so far.

June 25, 2025

From kitchenaid.com

Good workmanship & very good design.

Would Recommend

[This review was collected as part of a promotion.] I purchased this downdraft exhaust fan to work with my new induction cooktop. It is working very well and I am really pleased with the workmanship.

September 6, 2024

From kitchenaid.com

Stopped working, won't stay in up position

Would Not Recommend

Worked for maybe a year or so but now it won't stay in the up position.I had an appliance mechanic on and after several hours, he can't fix it. It'll have to go in the trash because I'm not throwing any more money away trying to fix it. Piece of junk.

July 22, 2024

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your downdraft and would like the opportun...

Consumer CareJuly 24, 2024

Great Downdraft!

Would Recommend

[This review was collected as part of a promotion.] We did a complete Kitchen remodel. This downdraft works very well. We are very pleased. I would purchase again.

July 2, 2024

From kitchenaid.com

Expensive and not very useful

Would Not Recommend

This isn't worth the money. It was my only option to vent my cooktop but it doesn't pull the steam so it just rises and fogs the window.

March 25, 2024

From kitchenaid.com

Response from CA SOCIAL CARE

Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concer...

CA SOCIAL CAREMarch 25, 2024

Trust in KA Quality Restored

[This review was collected as part of a promotion.] This was a replacement for a defective KA retractable hood. The new hood seems to be performing well. It has restored my trust in KA. Great customer service.

February 28, 2024

From kitchenaid.com

Kitchenaid not what it used to be

Would Not Recommend

less than a year old and unit has started to malfunction

February 18, 2024

From kitchenaid.com

Response from KitchenAid Team

Thank you for sharing your experience with us, tl24. We apologize for the concerns that you are experiencing with your Downdraft and would like the op...

KitchenAid TeamFebruary 21, 2024

Buy the extended coverage

Would Not Recommend

We purchased this product in January of 2023, rarely ever used it and what do you know it stops working properly (13) months after purchase. If anyone intends to buy the same down draft, I would recommend purchasing an extended warranty.

February 9, 2024
Verified Purchaser
Was this Review Helpful ?
Response from KitchenAidTeam

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Downdraft Range Hood, and would like...

KitchenAidTeamFebruary 15, 2024

KitchenAidBrand

New and Improved!

Would Recommend
January 26, 2024

From kitchenaid.com

Has 3 speed for fan which is very useful

[This review was collected as part of a promotion.] Powerful and ease of use. Looks very elegant and sharp.

January 9, 2024

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.]

January 2, 2024

From kitchenaid.com

Retractable Vent

[This review was collected as part of a promotion.] The vent is not made as well as one would expect from KitchenAid. The plastic button to retract and raise the vent is cheap and gets stuck. Very flimsy. Causing the vent to go up and down until you straighten out the button.

September 3, 2023

From kitchenaid.com

Pop up button needs improvement.

Would Recommend

[This review was collected as part of a promotion.] This rating would be 5 stars if the “pop up” button wouldn’t malfunction. It must be depressed straight down or the button will snag on the housing.

August 18, 2023

From kitchenaid.com

Poor instructions and difficult installation

Would Not Recommend

[This review was collected as part of a promotion.] I bought this item for a center island. The unit is so large that it makes it difficult to install and connect to the current vents. The installation manual was very poor. It required some ingenuity to make the connections. After a full day, we did install the unit. It looks good, operates as advertised, but knowing the installation issues, I would look for something simpler

August 16, 2023

From kitchenaid.com

Response from Consumer Care

Hi Al GR, thank you for your review. If you should have any questions or concerns regarding your Downdraft Ventilation System please reach out to us ...

Consumer CareAugust 23, 2023