
Ratings & Reviews for KitchenAid 2.2000-cu ft Large 1200 -Watt Sensor Cooking Controls Countertop Microwave ( Stainless steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave has a large capacity and powerful performance, with features like a 30-second quick button, sensor cooking, and easy-to-use controls. However, some customers have experienced issues with the door button, loud beeping, and problems with the control panel and display. There are also concerns about the microwave's durability, with some units failing within a couple years.
Customer review summary generated by AI, including incentivized reviews.Cheap Microwave - Do Not Purchase
Would Not RecommendOur is not even 2 years old and the inside has already began to rust. Do yourself a favor and do not waste your money on this line of KitchenAid!
From kitchenaid.com
The operation has been fine with good characterist
Would Recommend[This review was collected as part of a promotion.] The appliance is starting to make a vibrating sound. It sounds like it is coming from the top. It function fine but I am concerned this may become a problem.
From kitchenaid.com
How long should a microwave last?
Would Not RecommendOurs made it about 7 years then the control panel went out. Slowly the digital numbers started to disappear from the screen, now it's dead. Is 7 years long enough? I thought we bought a higher end microwave and it would last at least ten years.
From kitchenaid.com
Poor reliability
Would Not RecommendWe previously owned a KitchenAid microwave that came with our new build house. It lasted 10+ years before it gave out. We purchased this microwave just short of 2 years ago and it's already failed. We purchased this unit because it was compatible with the existing trim kit and our great experience with the previous version. Disappointing, this was a great microwave while it worked.
From kitchenaid.com
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Awful Product and Support
Would Not RecommendWe had this product for about 1.5-2 years and it came with our home build that we outfitted with Kitchen Aid Products "Thinking" it would be a superior brand to what we had in the past. We were wrong. The Microwave had random issue throughout our ownership and the biggest current issue is random sparking when trying to heat up food. (No Metal, not specific food, completely random and more often currently). We stopped using the microwave completely and I contacted support who told me that I a...
From kitchenaid.com
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Gave out too quick
Would Not Recommend[This review was collected as part of a promotion.] This has to be a bottom line appliance from KitchenAid very poor performance and gave out super quick
From kitchenaid.com
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Terrible durability
Would Not Recommend[This review was collected as part of a promotion.] I bought this microwave 4 years ago. Within the first year the buttons were bubbling. Now one of the digits is not reading. For the price of microwave I would NOT recommend. It microwaves fine but makes our kitchen look cheap. Very disappointed.
From kitchenaid.com
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Failure
Would Not RecommendOnly two years of use....died. No longer manufactured according to sales at Whirlpool.
From kitchenaid.com
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Great microwave-finally
Would Recommend[This review was collected as part of a promotion.] It took us 3 tries to get one that wasn’t damaged but it looks. And works well in our space and matches other kitchen aid appliances that are 5 years old.
From kitchenaid.com
Works for 5 years and then breaks!
It worked for 5 years and broke. The digital screen broke about 6 months ago and the push button broke just recently. No one answers the phone, 1 hour 5 min. wait, and there are no parts online to purchase. Too bad, this causes so much unnecessary waste to the environment and our pocket books!
From kitchenaid.com
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Not satisfy
Would Not RecommendLess than 2 year old and the unit died. Noticed electrical burn odor. Before it died a segment of the LED digit stop working.
From kitchenaid.com
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Worst Microwave from Kitchenaid
Would Not RecommendThis is my 2nd microwave from kitchen aid. 1st one I bought it on 2018 and stopped working after 3 years. I thought it's one off and ended up buying same product on 2021.Now it stopped working again. Light is off, when we set cook timer it is not running but microwave is operating when doors are open. Worst product ever!!a
From kitchenaid.com
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Magnetron Failed
Would Not RecommendGot this Microwave from the builder and little after 2 years it stopped heating. Looks like KitchenAid makes special series for Builders so they last the 2 year warranty period. Please dont buy this Brand.
From kitchenaid.com
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Worst microwave from a "wanna be high end" brand
Would Not RecommendGot the microwave from the builder so not really my choice. Horrible unit. The year is 2025 and you can't mute a microwave. Even better, my unit has constant coil whine even when it's off, drives people nuts. Stay far far away from this particular unit and the brand in general. My oven also just died after literal 3 uses.
From kitchenaid.com
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Not worth the money
Would Not RecommendI don't usually leave reviews but this microwave is awful. We will put food in for 2 minutes and it will be cold then leave it in for another 30 seconds and you can't touch it because it is so hot. Also the LED display started to go out within the year. This thing is a piece of crap. You'll be better off looking at other brands.
From kitchenaid.com
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Display fails
Would Not RecommendSo my builder installed this one in my home in 2017. The display keeps going out. It was replaced 2 times under warranty. Then I bought the 4th one. Well it did last much longer but once again display is done. Rate to buy another one. What’s a good replacement that will work fit into same area and use same trim panel.
From kitchenaid.com
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Terrible Quality
Would Not RecommendMany problems with this microwave from day 1! Like all of my other kithenaid appliances…lots of problems! Would never buy kitchenaid products again.
From kitchenaid.com
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Great features but poor quality
[This review was collected as part of a promotion.] Product looks good and cooks great. The quality is questionable. After owning for less than a year, the display does not function correctly. Several numbers do not completely display.
From kitchenaid.com
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I definitely DO NOT recommend.
Would Not RecommendTwo of these microwaves have failed (the magnetron) in less than two years! Terrible product and the magnetron warranty is only one year!
From kitchenaid.com
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Poor quality, stopped working after 3 years
Would Not RecommendBought this 3 years ago. Microwave doesn't heat and it randomly turns on when you close the door. Very disappointed in the product quality.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportun...
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or ...