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12-Cup White Residential Drip Coffee Maker

Ratings & Reviews for KitchenAid 12-Cup White Residential Drip Coffee Maker

4.2
1339
Review
 4.2 out of 5
1339 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker has generally positive reviews, with users praising its consistent brewing performance, sleek design, and convenient features like the removable water reservoir and auto-brew timer. However, some customers have reported issues with leaking, condensation buildup, and problems with the digital display. Overall, the appliance seems to make high-quality coffee, but there are some reliability and design concerns.

Customer review summary generated by AI, including incentivized reviews.
1339 Customer Reviews

Great looking! Second one I’ve owned!

Would Recommend

(This review was collected as part of a promotion.) This coffee maker works great! This is my second on. My coffee makers get a lot of use. I make a pot of coffee everday. We always use the auto brew. So nice to get up to the coffee already made! ☕️ There’s two things I don’t like. One is when you open the water reservoir lid it gets covered in water that has to be dried all the time and the spout on the coffee pot doesn’t pour nice.

November 16, 2020

From kitchenaid.com

It’s The Best

Would Recommend

(This review was collected as part of a promotion.) I bought the appliance since last summer (2019) because it was at a remarkable price for a Kitchen aid, i had not used it because my old one was still working, but when my old coffee maker suddenly stopped working I pulled the Kitchen Aid out. I loved it from first use. The fact that it filters the water first can be tasted in the coffee, it gets really hot just the way I like my coffee and I can control the strength of the coffee as well which...

June 2, 2020

From kitchenaid.com

i like the time setting.

(This review was collected as part of a promotion.) the coffee was ready and waiting for us in the morning!! love it so much. it is nicely brewed.

May 20, 2020

From kitchenaid.com

Good coffee machine however screen is so dim!

Would Not Recommend

Good coffee machine however the led screen that used to be bright is now so dim that I have to go into a room with lights turned off to read it. Unfortunate because otherwise great machine.

April 22, 2020

From kitchenaid.com

Disappointed in responses

Would Not Recommend

This is my second KA coffeemaker. Now it’s over a year, so it’s out of warranty. It is troubling to me that the display light is not working and reading reviews, I an not the only one with this issue. What is disappointing is that there is no answer of a resolution from KA. Just give a straight answer to those with issues instead of asking to forward their concerns to an email address. This does not help all those consumers who hoping for a quick response or those who are considering a coffee ma...

April 20, 2020

From kitchenaid.com

Response from KASA

Dear Rockledge coffee lover, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We...

KASAApril 21, 2020

Leaked on first use

Would Not Recommend

[This review was collected as part of a promotion.] Was very dissatisfied because I pulled it out of the box and it leaked. Have to wait for a different model to be shipped to me to replace it and I am out a coffeemaker until it gets here. On a bright side the customer service rep was awesome

April 3, 2020

From kitchenaid.com

Perfect Simple Coffee Maker

Would Recommend

[This review was collected as part of a promotion.] I love how simple and easy this coffee maker is. It includes a gold tone filter to use in place of disposable coffee filters. The water tank is easy to fill and the coffee maker is pleasing to the eye.

March 17, 2020

From kitchenaid.com

Great but my lcd display has become faint

Would Recommend

I loved the style and look of this machine. Makes great coffee but out of no where the LCD display went so faint that you no longer can see the time or strength or timer... you only see the brew icon when it brews. Any Ideas in how to fix this?

March 15, 2020

From kitchenaid.com

Great features...

Would Recommend

[This review was collected as part of a promotion.] This is the second one i've owned in this model...love the features.

February 4, 2020

From kitchenaid.com

Can’t clean it properly

Would Not Recommend

The “Clean” light keeps flashing and I have tried using vinegar and a descaling product multiple times as per the instructions and the clean light just keeps flashing. How do I get it to stop? Is it broken? I’ve had it less than a year!

January 10, 2020

From kitchenaid.com

Response from Ca Social Care

Hi there, Ambe! Oh no! We are so sorry to hear about your Coffee Maker. KitchenAid wants to be a brand you can trust. We are so sorry that we let you ...

Ca Social Care January 20, 2020

Replacement

Would Recommend

[This review was collected as part of a promotion.] Replacement for product that broke under warranty less quality than the one replaced. Lots of condensation under basket compartment. But they did quick replacement for broken unit.

December 26, 2019

From kitchenaid.com

Replacement

Would Recommend

[This review was collected as part of a promotion.] Replacement for product that broke under warranty less quality than the one replaced. Lots of condensation under basket compartment. But they did quick replacement for broken unit.

December 26, 2019

From kitchenaid.com

Parents love it

Would Recommend

[This review was collected as part of a promotion.] I gave this as a gift to my parents who are avid coffee drinkers. They are in their 90’s . So after setting it up it works on its own, leaving us worry free . My mom loves it!

December 26, 2019

From kitchenaid.com

Display went out within a couple of weeks

Would Not Recommend

[This review was collected as part of a promotion.] I cant set the timer or clock because the display went out not long after I received it. I tried contacting kitchenaid but their customer service chat doesn't function and they haven't responded to my email inquiry after a week. They did, however, send me an auto-generated email asking for a review of the product. It makes a good cup of coffee but occassionally gives it a plasticy taste. Not sure why? I am a busy mom of 4 and I like my ...

December 20, 2019

From kitchenaid.com

Response from KASA

Dear Carabou, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to...

KASADecember 23, 2019

Nice Features

Would Not Recommend

I've owned this modelalmost 2 years. I live the features; However, I expected a bit more quality. All my appliances are Kitchen aid, mostly red! My prior coffee maker was amazing. Lasted 9 years. This model from the get go was not the same quality.Carafe drips when you pour. Condensation buildup is horrible. The display is too light to read. I have a hunch that may be due to that condensation buildup! I try to dry it after every pot. However it's got to the point unless I set my coffee at night ...

December 18, 2019

From kitchenaid.com

Response from KASA

Dear Mimi59, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to i...

KASADecember 20, 2019

Good Coffee - Can't Find a Replacement Carafe

The coffee maker is great, but when my carafe cracked a month ago I have been on a hunt for a replacement carafe. KitchenAid does not seem to carry replacement carafes for the coffee maker. This is a problem, because we all know how easily the carafe can be broken.

December 15, 2019

From kitchenaid.com

Great cups of coffee!

Would Recommend

[This review was collected as part of a promotion.] I love the removable tank, the "time for a clean" notification, the small pot/normal pot size, pause brew function, and the overall look. This is a killer machine, and I am so happy I found it! The only flaw: I get TONS of condensation after brewing. I have to take out the filter and grounds and open up the top to let some air in. We clean regularly, so I'm not concerned about that, but I just wish there wasn't so much extra moisture. Would buy...

December 4, 2019

From kitchenaid.com

great coffee

Would Recommend

(This review was collected as part of a promotion.) this is very easy to use...setting the time, the pre brewing feature and doesn't seem to give off a lot of steam while perking

November 27, 2019

From kitchenaid.com

Features

Would Recommend

[This review was collected as part of a promotion.] Very good product especially at price. Only negative- basket holder difficult to position and remove.

November 14, 2019

From kitchenaid.com

Did not expect this

Would Not Recommend

[This review was collected as part of a promotion.] It work for a few months then it stopped working at all. They don't make them like they use to. the glass of the coffee pot it's too thin breaks easily

November 13, 2019

From kitchenaid.com

Response from KASA

Dear Not for you, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like...

KASANovember 15, 2019