Ratings & Reviews for KitchenAid 12 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )

Great product

This is our 2nd Kitchen Aid coffee maker. We Love this one even better than the first one, I like being able to set the hot plate for extended heating time, which was the only thing lacking on the first one. I like the glossy black color better than the gray.

Bad Carafe

I have had this for 3 months and used it often. However, it is the most fragile carafe known to man. The slightest touch on a wood cutting board caused it to crack. Also, the lid to the grounds baskets leaks water every single time it is lifted. Who designed this thing? I had the previous version of this coffee pot and loved it. This new one is definitely a downgrade. The previous model had the grounds basket come out from front, so you didn't need to pull it out from under cabinet. Th...

Great coffee maker!

I purchased this coffee pot because I stand behind the Kitchen Aid brand. The coffee is delicious. It's easy to clean and easy to program. I definitely recommend this 12 cup drip coffee marker.

Great features!

Great coffee pot. We love the option of being able to set two different brew timers. Great for the distinction between weekday brew times and weekend brew times.

Bold setting doesn't work when I use it.

The Bold function isn’t working for me. When I push the bold button the machine will start then beep several times and stops working.

Great coffee pot.

Had problems with first pot. New pot is working well. Coffee tastes well. Love this pot.

Seems the same problems. Will not brew with Bold brew, warmer plate does not stay on shuts off when coffee finishes its cycle

Warming plate doesn't work on new coffee maker.

The appliance is perfect for my counter, it makes great coffee and the capacity is great for company. But I already wrote to you to report the warming plate does not work at all. After it worked perfectly just about 3 times, the warming plate stopped working entirely. I wanted the coffee to stay warm for at least an hour after making it, but it doesn't work. Can someone assist me?

Terrible for the price

I'm on my second one as I returned the first one. You can not brew on bold, instantly turns off. It almost always turns off after brewing coffee and I have to turn in back on and hit the plate warmer to keep the coffee warm. If I run the timer I almost always find the pot off and the coffee cold. I tried to check the manual but nothing indicates I'm doing anything wrong.

After three days, we are back to our old sixteen year old kitchen aid. The keep hot burner won't stay on and the carafe popped a big hole in it on day two! A new one is back ordered for a month. I guess we are not the only ones with a brittle pot. The coffee maker was very expensive.

Warming Plate Failure x 3

Keep warm plate fails to turn on after brewing. Have gone through the warranty process and have had three coffee makers all with the same issue. Would not recommend.

Has Issues

A 3rd one is soon to be shipped to replace the 1st TWO that have the same issues. Warming plate doesn't work, will not brew on bold. Too many computer components a guess. Not user friendly at all. Don't buy.

Coffee pot

Unfortunately, the coffee doesn’t get hot enough, even on bold setting. We have to heat it up. We have a kitchenaid range and dishwasher and no problems. I think the coffee pot is defective.

Awful

I’ve had so many problems with this coffee maker. I can’t begin to speak about it. Don’t buy it.

The coffee maker is awesome the only issue is that it leaks coffee when pouring into a cup making a mess all the time. Besides that. It works.

product is a lemon

this is the second one replacing the first one and it also leaks water and shuts down before perking the coffee. I was so tired of returning it as I will suffer the loss. you have to pull this lemon off the market as it sullies your reputation for your other products that I have many.

Very reliable coffeemaker

Makes excellent coffee. Easy to operate. Very reliable!

Poor Construction

Right after usage, the coffee pot drips the coffee onto the heating plate. If you do not get to it fast enough, it will stick to the pot itself. Causing the coating to come off of the plate. The lid broke after a couple uses poorly made.

No replacement carafe

The carafe is extremely fragile. Mine broke with the slightest tap on the sink, and I cannot find a replacement anywhere. Without a carafe, the machine is completely useless. Unless the company makes replacements easily available, I would not recommend buying this product!

Great Feature

This is my second unit. I love the fact that it has a removable reservoir that I can easily fill from the sink instead of having to pour water into it.