
Ratings & Reviews for KOHLER Cimarron Complete Solution White Round Chair Height 2-piece WaterSense Toilet 12-in Rough-In 1.28-GPF
Ratings may include incentivized customer reviews.
What Customers Are Saying
The toilet has a powerful and efficient flush that uses minimal water. The chair height design is comfortable, especially for older users or those with mobility issues. The soft-close lid and seat are appreciated features. However, some customers find the included toilet seat to be uncomfortable due to its small, curved shape and recommend replacing it with a more comfortable option. A few customers have experienced issues with the toilet leaking or the fill valve malfunctioning, but these seem to be isolated problems.
Customer review summary generated by AI, including incentivized reviews.Kohler toilets have lost their punch
Would Not RecommendUsed to be a very good toilet brand. Newer models, like this, clog almost weekly, save your money, by another brand.
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF
DryLock leaks - be wary
Would Not RecommendThe “DryLock” system is anything but. Just moved into a house with one of these toilets. It was the first thing I replaced due to constant leaking. I would adjust the tank bolts to stop the leak. A few days later it started leaking again. The problem with the DryLock system is the bolts don’t go through the tank and cinch it down. So the tank seal is entirely dependent on the tank resting on the seal itself. If it gets bumped or nudged out of whack, it starts leaking. And who wants to check the...
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF
GOOD SOLID STURDY TOILET FOR SMALL SPACE
Would RecommendHaven't used it yet because my bathroom remodel is not yet finished. But, it looks nice, and trial flushes appeared to work fine according to contractor's plumber. Is a solid, sturdy product. Small size, with round lid, is perfect for small bathroom inside master bedroom. Would recommend.
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
So loud!
Would Not RecommendI cannot believe how loud this toilet is when the tank refills. If you flush it in the middle of the night you will wake everyone in the house. Very poor quality.
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF
LoyalLowesCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear of the noisy refill you are experiencing. The chain connectin...

Just ok
Would Not RecommendDoesn't have much pressure when flushing. At times, I have to flush twice to clear bowl of contents. I wish it was higher. It does fill super fast after flashing.
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF Verified Purchaser
Tank seal leak
Would Not RecommendI bought two of these at the same time, I installed the first one and had no problems. A couple of months later I installed the second one, the seal leaked between the tank and toilet when I flushed the toilet, I purchased a new Kohler flush kit just to get a new seal. I put the new seal in and still had a major leak, I figured it was not sealing around the toilet opening (probably due to a casting defect. So I got out the RTV silicone and put RTV on the top, top inside and a large bead around t...
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF
Hi Frenchy, this is Sarah with Kohler Co. I'm sorry to hear your Cimarron toilet is leaking between the tank and bowl and that the replacement ga...

Rim jet hole are plugging with toilet paper
Would Not RecommendI've had this toilet for just under two years. The toilet basically operated fine, however, after the toilet getting stopped with stools and plunging, the rim jets are plugging up with toilet paper. I have been able to clear the majority of the rim jets from 8 o'clock to 4 o'clock (azimuth) with a small wire, but the next time the toilet becomes stopped up and has to be plunged, the rim jets get blocked again. I'm looking at replacing it with an American Standard Vormax or Toto Tornado that do ...
Rich, this is Sarah with Kohler Co. I'm sorry to hear the rim holes in your Cimarron toilet continue to get blocked up. We suggest doing a deep r...

Elongated comfortable seat
We recently did a mini remodel on our third bathroom that is in the middle of two bedrooms. Our children are grown so this is used by company and guests. We chose our sink vanity, wood medicine cabinet with beveled mirrors and beveled mirror for over the sink..and the toilet at Lowe’s, all were delivered to our home a few weeks ago and this week the contractor came and did the job..so beautiful. There were many toilets to choose from..and we liked the write up on this one. I love the height...
Seat comfort
Would RecommendHeight is good, especially for back problem sufferers. Not quite as comfortable seat as the oblong versions.
Barely flushes
Would Not RecommendI wanted to love this toilet because it sounded perfect for my size needs. But, you push the handle and it won't flush. You must push handle and wait for a half-hearted flush. Plumber says "bad design, replace it"
From Cimarron White Round Chair Height 2-piece WaterSense Soft Close Toilet 12-in Rough-In 1.28-GPF
Hi Arabrab, this is Sarah with Kohler Co. I'm sorry to hear your Cimarron toilet is not flushing right away. This is nothing you should expect du...

Hi Kfk2112, my name is Meli from Kohler Co. I am sorry to read your DryLock system has acquired a leak. Commonly we would recommend replacing the Dry...