Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this flapper for its perfect fit, reliable sealing, and ease of installation. Most report it resolves persistent leaks and phantom flushes, fitting precisely on compatible toilets and requiring no special tools or adjustments. Many prefer the OEM-quality design and materials over generic alternatives that fail to seal properly. Installation takes under a minute, and reviewers consistently note the simplicity makes the repair stress-free. A small number encountered chain length adjustments on certain models or reported fit issues despite correct model selection, and a few felt the price was steep. Overall, most customers consider it a dependable, long-lasting solution.
Customer review summary generated by AI, including incentivized reviews.use brand name replacement
Would Recommendreplaced generic brand with this Kohler, now works fine
Verified Purchaser
Name Brand or Knock Off
Would RecommendThis flapper fits perfectly on my Kohler toilet. It is labeled for Kohler products and I am happy that LOWES carries them
Verified Purchaser
Be sure you purchase the right size.
So far, so good. It works for the purpose it was purchased.
Verified Purchaser
Right product for tank.
Would RecommendLooks like the correct product. Should fit on the tank
Verified Purchaser
Says it is for 3386 but does not fit!
Would Not RecommendI have been ordering flappers for my Rialto 3386 toilet on the Kohler site for years. Was excited to walk into Lowes and this product was on the shelf. NOPE, doesn't fit. Not the right part. Come on Kohler! And why do I have to replace the flapper so many times anyway? Now I am out 11$ for the wrong flapper. Can't return it.
perfect fit
Would Recommendfit and works great
Verified Purchaser
perfect match for early 2000's model
Would Recommend[Employee of lowes] replacement for worn item. after 3 different generic items, this one fit perfectly. genuine product
Verified Purchaser Lowe's Employee
Worked great. Was the perfect part for my Repair.
Would RecommendFlapper seals / toilet tank parts, in general, are overpriced in my opinion. Honestly a piece of rubber shouldn’t cost more than 4 or 5 dollars. But, we have to have them, so I suppose it’s just a combination of manufacturing & retail markup.
Verified Purchaser
Buy it, it works well.
Would RecommendPerfect replacement for my original part
Verified Purchaser
Original parts
I always try to use original parts.So for me , kohler is the best part.
From kohler.com

Hi, this is Autumn with Kohler Co. I am very sorry to hear the flapper did not fit your Rialto toilet. I do apologize for the inconvenience and frust...