Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally considered a useful and affordable solution for protecting floors and walls from heat and sparks. Many users report it effectively serves its purpose, with some noting it is sturdy and provides great protection. However, there are also common complaints about quality issues, such as damaged or defective boards, cracked or bent materials, rough edges, and dimensions not matching the advertised size. Overall, the product seems practical, but quality control and packaging could be improved to ensure a consistently positive experience.
Customer review summary generated by AI, including incentivized reviews.Very simple to install.
Would RecommendVery effective. Reduced temperature of the wall by about 45 degrees.
Verified Purchaser
Looks good and should protect my flooring.
Would Not RecommendNice product!
Verified Purchaser
Good product
Very convenient, this thing just sits under your stove and protects the floor. No fastening needed.
Not size advertised...
Would Not RecommendProduct description said 36"x48"; received 28"x32". I see they corrected the description after I ordered it, expecting the larger size.
Not too big and not sticking out in the way!
Would RecommendDoes its job :) protects the floor, looks good, was needed to put the stove on.
Do not shop here online.
Would Not RecommendDelivered the wrong size. Not what I ordered. Now I have to drive to another town to return it. Tried to apply for the Lowes credit card online and it was 90 minutes of frustration with zero results.
Good stove board
Would Recommendperfect for my application
Maybe call to be sure it is as described
On line the item stated it 36" x 48" and I received 28" x 32" but I made it work
Don't order it
Would Not RecommendAbsolutely the worst customer service experience of my life. Would definitely not recommend ordering online and I won't be using Lowe's ever again after this experience. Making the customer pay for return shipping and only offering to refund instead of sending the correct size. If customer service was what it should be that 30 seconds to 1 minute to verify the correct size and item is being sent to the customer. Not just slap it in a box and mail it. Working in construction and I will not use no...
Lowes does not have a good return policy
Would Not RecommendI ordered 36" X48" and was sent 28"x32" and now i have no choice but to drive to the store which is several miles away and waste a couple hours as well to return them to maybe get the size i need, so much for online ordering from Lowes.
Received item not as described
Would Not RecommendItem not as described said in description 36x48 I received 24x32 sent back
wrong discription
Would Not RecommendThe description says 36×48, the item received is 28×32. they even looked up the item# which doesn't match the measurements. In their system the item shown is 36×48