Ratings may include incentivized customer reviews.
What Customers Are Saying
The Hotpoint chest freezer is praised for its generous capacity, excellent cooling performance, and consistent temperature maintenance. Customers highlight the freezer's quiet operation and solid, well-made construction. The practical features, such as storage baskets and temperature controls, are also appreciated. While a few minor issues were reported, the majority of customers express satisfaction with the product's value, functionality, and reliability.
Customer review summary generated by AI, including incentivized reviews.Great freezer so far !
Great freezer so far! Weve had it less than a month and have no issues so far. Storage is great!
From manufacturer
Great freezer
No interior light. Otherwise freezer is going goooood
From manufacturer
Very light easy to move
Would RecommendFits perfect
Great purchase
Would Recommend[This review was collected as part of a promotion.] Great value and gets cold perfect size Was easy to load and unload very light weight
From geappliances.com
SweepstakesBox delivered on it's side
Would RecommendThe employee didn't follow the arrow instructions on the box. It was on it's side, which is incorrect. I had to let the freezer sit unplugged for 24 hours to let the coolant settle. Also, when I unboxed it, there is a dent near the knobs on the outside, and several dents on the bottom of the freezer. Very disappointing when you buy something new. We do like the freezer, it has lots of space and is quiet.
Verified Purchaser
I got a good salesperson to help.
Would RecommendI (ME SHOULD OF GOT ONE A SIZE BIGGER. I do like it tho. Small but good for the space it fits in. There are two sliding racks across the top that are just perfect.
Verified Purchaser
Works great!
We've had this freezer long enough now to be sure of its performance. And we love it! We live in an RV and have had to keep it outside, under cover. Even in these latest days of very hot weather, it works beautifully, keeping our food well frozen. And, after several months, no ice buildup.
From manufacturer
Great price and good brand
Product works great even though it was a little bit dented
Perfect Size
Purchased less than a month ago after my freezer of 28 years stopped working. Size and features was perfect for my needs. Great price too.
From manufacturer
Warranty Replacement
Replaced a competitive unit that failed in 18 months.
From manufacturer
Easy peasey
plug and play... works perfectly out of the box...
From manufacturer
Falsely advertised
Would Not RecommendThis unit does not match specs on website. There is not an LED inside. Temperature dial is numbered 1-7 with no indication of which is freezer or refrigerator mode. Don't bother looking in the " owners manual", there isn't one, just a "warnings/safety" pamphlet in several languages. It does not have a lock. There are only 2 baskets, not 3. The inside is not an "easy to clean white interior", it's a textured silver colored finish. The only thing Lowe's got right on this is the camouflage.
great helpful and friendly service in the store
Would RecommendQuality product with solid features
Verified Purchaser
bad customer service
Would Not RecommendItem was delivered promptly, but was damaged and had to be returned. The item could not be exchanged since it was out of stock. The return process involved spending a long time on the phone, being transferred and put on hold several times. I will be re-ordering from a different company, and will think twice before ordering from Lowes in the future.
Highly Recommend
Would RecommendBought this Deep Freezer for meat chickens after processing and it has done what I’ve needed it for.
From geappliances.com