
Ratings & Reviews for Honeywell Home RTH221B 24-Volt Basic schedule Programmable Thermostat
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have issues with programming and functionality, with many users reporting difficulties in setting temperature and schedules, as well as frequent malfunctions that fail to maintain the desired temperature. The design is also criticized as poorly thought-out. However, the summary focuses solely on the product's features, quality, and usage, without any mention of customer service or other non-product-specific aspects.
Customer review summary generated by AI, including incentivized reviews.Works, but very hard to program.
Would Not RecommendAs a thermostat, it works. That's about all I can say for programming is extremely difficult without a bright flashlight, making the text visible.
Verified Purchaser
won't shut off at proper temperature
Set thermostat at 73 degrees. Temp go to 74 degrees. Air conditioning turns on. Temp hits 73 degrees but air conditioner stays on until the temp reaches 72 degrees. The heat part of the thermostat works the same way!
From resideo.com
Hi, thank you for bringing this to our attention. We will be happy to help troubleshooting to verify if this is a thermostat or HVAC system issue. At ...
Needs background light
Would Not RecommendI’ve had this thermostat for about a year now. I original had a nest thermostat and while I really liked it, it would not stay connected to my phone. I think I kept zapping it with static electricity and it would make the Wi-Fi part in it go out. So I just bought something simple. I’ve read a lot of the reviews and I have not had any of the issues others have had from what I remember setting it up a year ago it was fairly easy. my only issue with it is there’s no backup light and I can’t figure ...
From resideo.com
Worst
Would Not RecommendVery very confusing. I cannot turn On AC when i want. Such an irritating setup this system has. When I want to change the temperature the screen is locked and itdoesnt allowmw to change. Oneof the worst thermostats i have ever used
From resideo.com
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in...
It does not have a back light.
Would RecommendIt was easy to install, and works well.
Verified Purchaser
Not easy to st up
Nice looking Very hard to figure out the dimplest form kf the wiring so i could get get to work. I can always get wlectronic things to work so i will return it
Verified Purchaser
Hi, we're sorry to hear you're experiencing this with installation. Please feel free to get in touch with us for support at 800-633-3991. ...

Sometimes, less is more
Would RecommendExcellent, works perfect & easy to install
Verified Purchaser
Lowe's resell faulty thermostat
Would Not RecommendIt makes sense that this was marked down cuz many people probably brought it back and you sell it as a final sell and no one can return it so y'all still win and we still lose when we originally lost out when we needed a thermostat so here I've spent $29 on the thermostat just to have to turn back around and buy a new one that actually works. This thermostat the first day that I put it on was at 90° when I put it to 70 when I try to put it down it only stays up in the 80s every time I put on thi...
Difficult to Navigate
Would Not RecommendHad to look up YouTube videos to make a temp stay that temp until you change it. Woke up and the heat was off and nothing was set after i set it 2 days before that. Spend a little bit more money and get one that is non programmable and just has arrows and set button
Hi Kyndall, thank you for taking the time to rate the Honeywell Home Basic Schedule Programmable Thermostat. We appreciate the feedback and will util...

Make sure you read the instructions thoroughly.
Would RecommendMy gravity system is working so much more efficiently.
Verified Purchaser
Buy anything else, seriously
Horrible!! I had a programmable thermostat that worked great. I got a new boiler and they gave me this one. To say I hate it is an understatement. This thing is unnecessarily difficult to use. Every aspect goes against you. It only lights up for a couple seconds when you touch it so, when you are attempting to change anything, you have to do it quickly or use a flashlight. It makes you go through everything to change any settings. This thing is so bad Honeywell should be ashamed! I am guessing ...
From resideo.com
Hi Lisako, thank you for reaching out and providing us with your feedback. Please feel free to get in touch with us for any questions about your unit ...
thermostat is great
Would RecommendI have had one for years for heat in one area of the house, never had an issue with it. Replace battery once a year. Going to go buy another one today for another area of the house
Hi JohnB, thank you for your review of the 24-Volt Basic schedule Programmable Thermostat. We highly appreciate your feedback and take your comments ...