Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise reliable key-cutting with the vast majority reporting duplicates that work perfectly on first attempt. Many highlight knowledgeable, friendly staff who resolve issues machines cannot, such as identifying correct blanks. Multiple keys ordered simultaneously consistently function as expected. Some express concerns about pricing, finding costs higher than local alternatives. A few report occasional failed cuts or delays in service. Overall, most customers consider the in-store convenience and dependable performance well worth using despite minor cost reservations.
Customer review summary generated by AI, including incentivized reviews.Opens doors
Would RecommendOpens doors.
Verified Purchaser
Very good assortment, prices, and service.
Would RecommendHave shopped Lowe’s for years. Selection is good and prices are good also. Service is good if needed.
Verified Purchaser
Keys Made Easy & Affordable
Would RecommendReceived excellent help replicating this small lock key. A++++
Verified Purchaser
Works great
Would RecommendGood quality keys
Verified Purchaser
Reliability
Works like it’s supposed to
Verified Purchaser
Duplicate key made in a timely manner
Would RecommendLowes associate made a duplicate key for me. Process did not take long. Key works great. No issues.
Verified Purchaser
Buy your keys somewhere else cheaper
Would Not RecommendPrice was way too much for one of the smallest keys
Verified Purchaser
Had 4 keys made
Would RecommendAll the keys worked. Service was fast and accurate.
Verified Purchaser
Key
Would RecommendMaster brand key copy. Made by Lowe’s employee as key machine was out of order. I prefer speaking directly with an employee rather than use a machine. The young man was very courteous and helpful.
Verified Purchaser
I’m in again
Would RecommendUnlocked my door
Verified Purchaser
It's a padlock key.
Would RecommendIt unlocks the padlock when used.
Verified Purchaser
Works as intended
Would RecommendWorks as intended and key attendant helped with the whole process
Verified Purchaser
Good product
Would RecommendIt opened the lock easily
Verified Purchaser
We are very sorry to hear that this product was unsatisfactory and did not meet your expectations. We understand how disappointing that can be. Pleas...